Software

The Covid-19 pandemic has accelerated multicloud adoption and research predicts that workloads primarily executed in cloud-based external environments will increase from 36% in 2020 to 63% in 2022. Taking a cloud or multicloud approach has many benefits like reducing vendor lock-in, greater agility, scalability, network performance improvement, improved risk management, and more. But a multicloud environment […]

For the past year, major health care providers and research centers have been focused on one goal – minimizing the negative effects of the pandemic. One of these providers, Moderna, has been a front runner in the research, development, and dissemination of a successful COVID-19 vaccine. Due to their increased efforts and high demands, they […]

Managing an analytics ecosystem for an organization is a mission critical responsibility. Whether it’s the accuracy of the reporting data, the latency of data refreshes, security enforcement, dashboard performance, turnaround of enhancement requests, scalability, or adherence to regulatory and organizational policies, there are various aspects that come into play when it comes to successful adoption […]

In Amazon Connect, a queued call would stay in the queue even when the queue has closed for the day. So, what do you think would happen to your call if you called into the support queue at 4:54 PM and it closes at 5:00 PM? The answer would depend on the contact center’s policies […]

The following is the first in a series of blogs about how a center of excellence can help you unlock the potential of your people. Oracle Talent Acquisition Cloud (OTAC), also known as Taleo, has long been considered a global leader in talent solutions. However, for Taleo clients that have implemented Oracle HCM Cloud, there is now […]

You have been looking to move to the cloud and have decided that you need a managed service provider to assist you. Suddenly, before you make the move, you have more decisions to make. Who should your managed service provider be, and where should you host your solution on? In this blog, we will explore […]

Built on VMware Tanzu Application Service, VMware Tanzu allows organizations to build modernized applications with speed, simplicity, high availability, and control. VMware offers three VMware Tanzu editions to support your organization at any point in your application modernization journey. In this blog, we will focus on the capabilities of Tanzu Basic, but future blogs will […]

Oracle is introducing major enhancements to its EPM reporting capabilities with the February 2021 update. These enhancements will undoubtedly provide Oracle EPM customers the opportunity to expand their current reporting abilities to meet the challenges facing organizations today. Continue reading below as we touch on three things every customer must know about the new functionality […]

Seamless order to fulfillment is the crux of any good experience. A brand’s reputation and longevity, as well customer loyalty and adoption, often hinges on the success of how order management (OM) is rooted in an organization. The interaction with users at their point of need is the tipping point and often dictates success or […]

Often, customers may come to your site, browse around, and add items to their cart. Rather than purchasing, they may leave the site before completing their purchase. How do you connect back with those prospective customers to bring them through their buying journey to purchase? You need a sophisticated system that can take that buyer’s […]

What is IBM Cloud Pak for Automation? IBM Cloud Paks are software solutions that provide a more secured way to move business operations to cloud services. There are several Cloud Paks available for different business cases. One of which is IBM Cloud Pak for Automation. Cloud Pak for Automation is an open, integrated platform with […]

As our clients continue their digital transformation journeys, challenges with traditional document capture solutions are coming to the forefront. Managing and configuring classification sample sets and extraction rules in layout-driven, legacy solutions, is time consuming and expensive. Modern digital businesses require systems that can continue to provide accurate results as forms and businesses evolve. Existing […]