Technology

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Purposeful Duplicates in Marketo and Engagement Programs

Purposeful duplicates can be very difficult to work with and is not recommended for any Marketo instance. However, there are some reasons that one may choose to use a purposeful duplicate strategy. Maybe there is a need to separate by type of form submissions or to designate what kind of product that the person is […]

Design Is A Method Of Problem Solving

The Importance of Application Modernization for Businesses in 2022

Application modernization is a growing area of focus for enterprises, especially in the wake of the COVID-19 pandemic. Why? Because business leaders feel increasing pressure to drive innovation. Digital trends, remote work, and escalating customer expectations are among the reasons. No industry is immune to these dynamics. Businesses must evolve to succeed, which is why […]

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Amazon Connect, Contact Centers, and the Five Pillars of Effective Customer Engagement

We are excited to announce that Perficient and AWS are partnering to offer an insight-filled, interactive workshop on Amazon Connect on May 25th at noon CDT – register here. This virtual workshop will help transform your thinking around designing contact centers that engage customers through the Five Pillars of Effective Customer Engagement: Customer Support, Analytics, […]

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Appian World 2022 and Intelligent Document Processing (IDP)

This is the final post in a series covering the new products released to the public by Appian during Appian World 2022.  Read the second blog here.   Appian Intelligent Document Processing (IDP) Every day organizations must sort through numerous documents to find specific data they need to start a task or to influence business […]

How to Embed Amazon Lex into Amazon Connect

Why Use Amazon Lex? Embedding chat bots and virtual assistants into your applications and contact flows has never been more essential to the customer experience than it is today. Amazon Lex is an Amazon Web Service (AWS) product that provides conversational interfaces powered by the same conversational engine, ASR (automatic speech recognition), and NLU (natural […]

Nidhi Shah Traveling

Nidhi Shah, Senior Technical Consultant, is Committed to Excellence

Perficient’s “People Promise” emerged from one of our core values: cultivating a culture that challenges and champions our People. Without dedicated team members, Perficient wouldn’t be the global digital transformation power-house that it is today. Nidhi Shah is one of the many incredible colleagues delivering innovative solutions to the world’s biggest brands. Nidhi is a […]

Param Singh And Devin Solanki

[Vlog] Perficient + Lokavant: Proactive Clinical Trial Operations

Param Singh: Hello, everyone. My name is Param Singh, and I’m the director of the clinical operations solution practice here at Perficient life sciences. And I want to welcome everyone to today’s video session where we’re going to give an intro to the value of the Lokavant platform and get a chance to briefly see […]

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Optimizely Page Publish Options – Do’s and Dont’s

Page Publish is the most basic feature of a CMS. This is what makes our content visible to the world. Episerver CMS (now known as Optimizely Content Cloud) too has the feature and some more flexibility built around it to aid our content authors. There’s the usual page publish, where you hit a button and […]

Why Implement Incorta Analytics for Oracle Fusion Cloud ERP Reporting?

Oracle Cloud ERP offers several built-in tools for reporting. While native reporting tools like Oracle Transactional Business Intelligence (OTBI) and Oracle BI Publisher are well-suited for specific types of operational reporting, they do have limitations when it comes to performing complex and enterprise-wide reporting. It is therefore crucial to complement the Oracle Cloud ERP application […]

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Becoming Data Driven: Increase Data Knowledge and Literacy

This is the fourth blog in a series that dives into how organizations become data-driven, with insights and strategy from Perficient’s Senior Data Strategist and Solutions Architect, Dr. Chuck Brooks. You can read the other blogs in the series via these links: first blog, second blog and, third blog.    A data-driven organization is one […]

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Oracle Cloud (Fusion) Tax Automation

In the nearly four years since the South Dakota vs. Wayfair decision, economic nexus laws have swept through the United States.  Every state with a sales tax has passed an economic nexus law.  With these changes, companies selling products or services in multiple states are much more likely to be required to charge and remit […]

She Has Great Ideas

Appian World 2022 and the Release of Appian Process Mining

This is a series covering the new products released to the public by Appian during Appian World 2022.  Read the first blog here.   Traditional Process Mining Process mining is an intricate system where the goal is to turn data into actionable insights.  Traditionally, Process mining follows a three-step process to make your data useable […]

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