It goes without saying that the start of this new decade is unprecedented, unplanned, and flat out unwanted. Yet here we are, and we must find ways to think creatively and collaboratively moving forward. B2B healthcare organizations are at a very interesting crossroads. With all that has happened around the COVID-19 pandemic, leveraging technology and […]
Perficient Included in Forrester’s Now Tech For Oracle Apps Services Providers
Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q2 2020 report. The newly launched report lists implementation service providers who help global clients identify potential partners to support their shift to Oracle Cloud providing guidance though each stage of an enterprise cloud transformation. Within the report, Forrester examined implementation service […]
How to Create a Unified Process to Manage Product Content for B2B Healthcare Ecommerce
Healthcare ecommerce has seen consistent growth over the past decade, and during the last couple of years, the Amazon effect within the healthcare space has caught everyone’s attention. Even though B2B healthcare companies have generally been quick to adapt to elevate digital and technological maturity, the involvement of marketplaces in the healthcare sector exposed the […]
Mobile Voice Usage Trends in 2020
How much do people use voice commands with their devices, and what do they use them for? We wanted to know, so for the fourth year in a row, we asked over 1,000 people (1,123 this year) how they use voice, when they use it, and why. If you want a snapshot of how voice […]
Perficient Named a Top Workplace In Minnesota
At Perficient, we list “People” as one of our most important values. We not only treasure talent, but cultivate a culture that challenges and champions our great people. Perficient Named a Top Workplace in Minnesota We are proud to announce that Perficient has been named one of the Top Workplaces in Minnesota by the Star […]
Eric Enge Recognized as Top Digital Marketing Influencer
Eric Enge, Principal at Perficient and lead co-author of The Art of SEO (the best-selling “bible” of the SEO industry), was recognized for the second year in a row as a top digital marketing influencer by Browser Media! On the list of 100 influencers, Eric is #5. Eric has been part of the SEO industry […]
Curbside Pickup – Solution Using Twilio Flex and Programmable SMS
In our last post, we talked about how curbside pickup or “click and collect” is expected to remain a popular channel for retailers to connect with their customers in a post-COVID-19 environment. Using SMS and Twilio Flex, Twilio’s contact center platform, retailers can quickly adapt to the increasing demand for contactless store pickups. We have […]
Perficient Launch of Managed Services for Amazon Connect
Since its inception back in March of 2017, Perficient became an early adopter of the Amazon Connect platform. Recognized as an Advanced Consulting Partner within the Amazon Partner Network, our development team of cloud contact center specialists quickly leveraged the power of Amazon Connect to deliver robust contact center solutions resulting in exceptional customer experiences. […]
Strengthening Our Global Delivery Capabilities with PSL
We’re excited to announce that Perficient has expanded to South America with the acquisition of Productora de Software S.A.S. (PSL), a nearshore software development company based in Medellin, Colombia. With this acquisition, Perficient furthers our commitment to optimized global delivery as an approach to help lower delivery costs while maintaining high quality. This has never […]
Curbside Pickup and How It Impacts Your Retail Strategy
Before the COVID-19 pandemic, retailers were already seeing enthusiasm from customers for more convenient ways to interact during the purchasing process. While some retailers have offered limited order pickup options for some time, this was often limited to certain verticals or a small sub-set of products. In the past few years, retail innovations such as […]
Using Cloud to Solve Healthcare Pain Points
This is the second post in a series on Google healthcare capabilities. To read the first post, click here. With the healthcare industry having to quickly jump on the cloud bandwagon with telehealth recently, it is becoming apparent that a new norm is (in my millennial opinion, finally) emerging. This begs the question – how […]
Conversational Marketing: Old School Meets New School
Why Is Everyone Talking about Conversational Marketing? Conversational Marketing, a term originally coined by the company Drift, has taken on many forms and definitions over the past few years. If you ask five professional marketers the definition and what ‘makes up’ conversational marketing, you may get five different understandings. Is it a variation of personalization? […]