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Generative AI

Operationalize AI Across Your Organization with Perficient’s PACE Framework

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In today’s rapidly evolving digital landscape, the promise of Generative Artificial Intelligence (GenAI) looms large, offering enticing opportunities for innovation, efficiency, and growth. However, alongside its transformative potential, AI brings with it a host of complexities and challenges that can give even the most seasoned executives pause.

A majority of organizations are not fully embracing GenAI. This reluctance stems from a variety of concerns, including alignment issues within leadership teams, uncertainty regarding AI’s practical applications, and a lack of clarity on how to effectively integrate and implement generative AI technologies.

These apprehensions are not unfounded. The landscape of AI is fraught with potential pitfalls, ranging from ethical dilemmas and regulatory compliance to technical complexities and cultural resistance. Moreover, the sheer pace of technological advancement can often leave decision-makers feeling overwhelmed and uncertain about how best to navigate this new frontier.

The PACE Engagement Model

Our PACE framework provides a holistic approach to responsibly operationalizing AI across an organization. ​It empowers organizations to unlock the benefits of AI while proactively addressing risks. PACE addresses the key factors in responsible GenAI adoption, including company Policies, Advocacy, Controls, and Enablement.

But our PACE framework is more than just a guideline; it’s a strategic blueprint for organizations embarking on their AI journey. In an era where AI’s impact is profound and far-reaching, PACE ensures that AI solutions are not only innovative but also ethical, compliant, and effective.

Our PACE engagement model is broken into three steps:

  • Evaluate the Landscape: Our journey with AI begins with a thorough evaluation. Understanding the current AI capabilities, stakeholder needs, and the balance of risks and opportunities is crucial. This step ensures that AI initiatives align with the organization’s objectives and are poised for success.
  • Define the Standards: The second step is where the PACE framework truly shines. By establishing robust policies and standards, organizations create a strong foundation for responsible AI usage. Training and advocacy are integral at this stage, ensuring that every team member understands and champions the ethical use of AI. Control mechanisms like risk assessments and quality checks are essential safeguards, ensuring AI solutions are reliable and trustworthy.
  • Deploy Across the Enterprise: The final step is the practical application of AI across the organization. This involves setting up the necessary infrastructure, integrating AI into business processes, and, importantly, establishing a culture of continuous improvement. The “Review and Refine” phase is not just about maintaining standards; it’s about evolving and enhancing AI capabilities over time.

Why Operationalize AI Now?

As organizations look to remain competitive and relevant in a rapidly evolving digital landscape, embracing GenAI isn’t just an option; it’s a necessity for staying ahead of the curve and driving innovation. By leveraging the transformative power of AI responsibly, organizations can unlock new opportunities, streamline operations, and deliver enhanced experiences for customers and stakeholders alike. The PACE framework serves as a guiding light in this journey, helping organizations navigate the complexities of AI adoption with confidence and clarity, ensuring they remain at the forefront of technological innovation and ethical leadership.

Adoption and change is going to happen, whether governed or not. User expectations and behaviors are actively shifting – as individuals, as consumers, as workers. Learn more about how Perficient can help your organization harness the power of this technology- contact us today.

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Bridget Mess

Bridget Mess is a Marketing Manager for Perficient’s Data + Intelligence pillar. She has over five years of writing and content creation experience and resides in St. Louis, Missouri.

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