Platforms and Technology

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Managing AWS Infrastructure Using Ansible Tower

Using Ansible Tower I have the power to automate simple and complex tasks like configuring and installing packages on Linux serves and configuring AWS infrastructure. Your company should think about implementing Ansible to meet your business needs i9f you are looking for: multi-user access, user management, credentials, security, RBAC, complex orchestration, reporting, logging, and/or auditing. […]

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Dive Deep into Different Reporting Options with PACE

Reporting is essential for timely and effective monitoring of contact center performance. Contact center dashboards provide managers, supervisors, and agents a detailed look at the current state of their contact centers. In this blog post, I will talk about the different reporting features that are available within PACE, such as Supervisor Dashboards with pre-configured templates, […]

Cloud Computing

4 Common Application Modernization Myths

In my last post on the Application Modernization Journey, we discussed the three questions organizations should ask before starting App Modernization Programs: the “Why, How, and What”. App Modernization Programs help us to realize the benefits when they are executed well keeping the “Why” in target during every phase of the program. In this post, […]

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Perficient Releases Retail Starter Pack for Twilio Flex

Establishing and executing your customer-first promise can have an extreme impact on the customer experience, retail brand loyalty, and repeat business. However, to remain competitive you must continuously improve productivity, efficiency, and customer satisfaction to achieve long-term goals. Enabling your teams with easy and efficient ways to interact with customers can be expensive. Off-the-shelf solutions […]

The Third Thing to Know When Looking to Replatform

If you follow the customer experience or marketing technology market with any regularity, you’ll notice platform vendors are always releasing newer versions of their systems. Sometimes those releases are very incremental changes such as small updates or fixes. However, major new features and capabilities are sometimes put into the market that will shake up the […]

Focus And Dedication Got Her Far

Financial Reporting in FCC, Part 3

Finance leaders from Cardtronics and Allegis Group with more than three years of combined experience using Oracle Financial Consolidation and Close joined Perficient and Oracle for a panel discussion regarding their cloud journey.  Richard Ng, Director, Financial Systems, Cardtronics, and John Oliphant, Financial Developer Lead Allegis Group, shared the stories of their organizations’ migration from […]

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HFM vs FCC Consolidation Times, Part 2

Finance leaders from Cardtronics and Allegis Group with more than three years of combined experience using Oracle Financial Consolidation and Close joined Perficient and Oracle for a panel discussion regarding their cloud journey.  Richard Ng, Director, Financial Systems, Cardtronics, and John Oliphant, Financial Developer Lead Allegis Group, shared the stories of their organizations’ migration from […]

Understanding CRUD Operations in Dataverse with a PowerShell Script

Accessing Dataverse using PowerShell is helpful while data migration. This blog will provide you with the necessary links for creating and registering an app in Azure Active Directory (AD), as well as adding the app user to your environment. We’ll also go through how to use PowerShell to create, read, update, and delete a record […]

Learn SharePoint Online Modern Site Provisioning Using PnP Provisioning Engine and PnP PowerShell

The PnP Provisioning framework is a code-centric and template-based platform for provisioning your site collections. The new provisioning engine allows you to persist and reuse provisioning models in Office 365, SharePoint Online, and on-premises site collections. This blog will demonstrate how to provision a Team site using PnP PowerShell. In this process, we will make […]

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Sitecore Headless DevOps Best Practices – Part 1

Welcome to my series on DevOps Best Practices related to Sitecore Headless implementations. In Part 1 we will do a review of Git DMZ Flow and see how to implement the principals in Azure DevOps.   What is Sitecore Headless?  Before we dive into the technical details, let’s align on what Sitecore Headless is. Sitecore […]

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Sitecore Headless DevOps Best Practices Blog Series

Sitecore Headless (formerly JSS) has been around for several years now but with its recent promotion in the Sitecore 10 releases, it is generating more buzz than ever. So as customers begin to evaluate this “new” model and more choose to adopt it, we need to begin defining standards for implementation. This series will outline […]

Focus And Dedication Got Her Far

Load Data From Amazon RDS to Snowflake Using Matillion ETL Tool

Amazon Relational Database Service, a  service provided by Amazon Web Services, is a fully managed SQL database cloud service that allows you to create and operate relational databases. With Amazon RDS, one can access all the files and database anywhere in a cost-effective and highly scalable way. Snowflake is a cloud-based platform that helps data […]

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