Platforms and Technology

In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan, Kari Blaho-Owens, and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers. Below are some of the questions we answered during the webinar and some that […]

In this blog post, we’ll explore cloud modernization and its role in application modernization. Read about the first and second pillars of application modernization. Cloud adoption can have an impact on many types of modernization, including infrastructure and application. It shouldn’t be done in a vacuum (i.e. only modernizing your business processes but not your […]

2021 was a big year for the cloud industry. Due in part to the ongoing Covid-19 pandemic, organizations have found value in moving to the cloud for things such as transitioning to remote work because some model of hybrid work is here to stay for many workers. Most of the major cloud providers all boasted […]

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]

We are excited to kick off 2022 by adding two new Google Cloud expertise designations to our roster, bringing our total count to thirteen. The Document AI and Energy & Utilities Expertise designations demonstrate our technical proficiency and customer impact with the Google Cloud Platform (GCP). Document AI We have demonstrated expertise in delivering Document […]

Perficient and Reuters Events recently hosted a virtual roundtable about how inventory transparency boosts consumer confidence. Industry experts Karie Daudt and Justin Racine, Directors of Commerce Strategy at Perficient, facilitated the discussion which featured eleven panelists from different enterprise brands including Lowe’s, Staples, Uber, and Fastenal. Each panelist discussed how their organization is using inventory […]

Overview of Modern Data warehouse:   Data warehouse nowadays will gather data from multiple data stores, including IOT, social networks, web APIs, files, and multiple corporate systems such as your CRM, HR application, and ERP systems.   A lot of value and insights can be discovered by cross referencing this data instead of keeping those in silos. For […]

Google Big Query product is the data warehouse product within GCP. Google Cloud Platform provides several data storage options. It is important to choose the right option, based on the requirements for data addition, updates and querying. Data Storage Options: The first option we have is Cloud Storage. It is an object storage database similar […]

We are excited to announce that Perficient and AWS are partnering to offer an insight-filled, interactive workshop on Amazon Connect. This workshop will explore best practices around contact flows, as well as guide you through using Amazon Lex and Contact Lens for Amazon Connect. Click here to register for the workshop! In this four-hour accelerated […]

Why Azure Data Factory? Nowadays, the data our customer’s applications generate is increasingly exponential, especially if data is coming from several different products. Organizations have data of several types located in the cloud and on-premises, in structured, unstructured, and semi-structured formats all arriving at different time-frequency and speeds. It will be a critical task to […]

In this blog post, we’ll explore network transformation and its role in application modernization. Read about the first pillar of application modernization here. Hybrid IT and multi-cloud adoption change the boundaries of remote and cloud locations, redefining what’s required of localized data centers and enterprise-wide networks. Historically, legacy systems kept information siloed, and IT teams […]