Platforms and Technology

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10 Questions & Answers About Using Virtual Agents for Medical Information Sharing

In our recent webinar, “Improve Medical Product Information Sharing With Virtual Agents,” Prabha Ranganathan, Kari Blaho-Owens, and Nico Frantzen discussed the ways that implementing virtual agents in life sciences companies’ call center operations can help to promote pharmacovigilance and more effectively service customers. Below are some of the questions we answered during the webinar and some that […]

Application Modernization Pillar #3: Cloud Modernization

In this blog post, we’ll explore cloud modernization and its role in application modernization. Read about the first and second pillars of application modernization. Cloud adoption can have an impact on many types of modernization, including infrastructure and application. It shouldn’t be done in a vacuum (i.e. only modernizing your business processes but not your […]

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Key Cloud Trends to Watch in 2022

2021 was a big year for the cloud industry. Due in part to the ongoing Covid-19 pandemic, organizations have found value in moving to the cloud for things such as transitioning to remote work because some model of hybrid work is here to stay for many workers. Most of the major cloud providers all boasted […]

Perficient Commerce Solutions Director Quoted in Forrester Report

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]

Why Order Management is the ‘Secret Sauce’ for Improved Customer Experience in 2022

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]

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Perficient Earns Document AI and Energy & Utilities Google Cloud Expertise Designations

We are excited to kick off 2022 by adding two new Google Cloud expertise designations to our roster, bringing our total count to thirteen. The Document AI and Energy & Utilities Expertise designations demonstrate our technical proficiency and customer impact with the Google Cloud Platform (GCP). Document AI We have demonstrated expertise in delivering Document […]

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The Importance of Inventory Transparency in Building Customer Confidence

Perficient and Reuters Events recently hosted a virtual roundtable about how inventory transparency boosts consumer confidence. Industry experts Karie Daudt and Justin Racine, Directors of Commerce Strategy at Perficient, facilitated the discussion which featured eleven panelists from different enterprise brands including Lowe’s, Staples, Uber, and Fastenal. Each panelist discussed how their organization is using inventory […]

Overview of Azure Modern Data Warehouse

Overview of Modern Data warehouse:   Data warehouse nowadays will gather data from multiple data stores, including IOT, social networks, web APIs, files, and multiple corporate systems such as your CRM, HR application, and ERP systems.   A lot of value and insights can be discovered by cross referencing this data instead of keeping those in silos. For […]

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Designing Data Warehouses on Google Cloud Platform – Google Big Query

Google Big Query product is the data warehouse product within GCP. Google Cloud Platform provides several data storage options. It is important to choose the right option, based on the requirements for data addition, updates and querying. Data Storage Options: The first option we have is Cloud Storage. It is an object storage database similar […]

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Join Us for an Amazon Connect Advanced Workshop on January 27!

We are excited to announce that Perficient and AWS are partnering to offer an insight-filled, interactive workshop on Amazon Connect. This workshop will explore best practices around contact flows, as well as guide you through using Amazon Lex and Contact Lens for Amazon Connect. Click here to register for the workshop! In this four-hour accelerated […]

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Log Pipeline Executions to File in Azure Data Factory

Why Azure Data Factory? Nowadays, the data our customer’s applications generate is increasingly exponential, especially if data is coming from several different products. Organizations have data of several types located in the cloud and on-premises, in structured, unstructured, and semi-structured formats all arriving at different time-frequency and speeds. It will be a critical task to […]

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Application Modernization Pillar #2: Network Transformation

In this blog post, we’ll explore network transformation and its role in application modernization. Read about the first pillar of application modernization here. Hybrid IT and multi-cloud adoption change the boundaries of remote and cloud locations, redefining what’s required of localized data centers and enterprise-wide networks. Historically, legacy systems kept information siloed, and IT teams […]

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