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How Microsoft Word “Protected View” Stops Information Leaks

Microsoft Word has long offered support for loading images and templates over the network.  This is a great feature within corporate environments because it facilitates the reuse of assets like logos and corporate document templates.  Unfortunately, these features can be abused by bad actors to obtain operational intelligence on individuals, or even to steal credentials.  […]

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Microsoft Teams Direct Routing Now in Public Preview

Over the past few months Microsoft has discussed the concept of Bring Your Own Trunk (BYOT) which was briefly outlined in their roadmap. Then, in March Microsoft announced this capability to the public and termed this “Direct Routing.” In this article I will quickly recap what Direct Routing entails and then discuss the requirements for […]

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New Retention Policies in Microsoft Teams

Technology is a beautiful thing! It is crazy to think about how far we have come in the last 10 years with regards to our communication capabilities. With all these improvements and enhancements come the need for companies to adapt to that change. Many financial companies are still highly dependent on the traditional communication methods […]

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Teams for Education Updates – May 2018

Teachers do so much for our students, they inspire us, motivate us, and shape our future. As part of Teacher Appreciation Week, Microsoft is thanking our teaching community with some new features within Microsoft Teams for Education. Microsoft has been visiting classrooms around the world to see how teachers and students are using Teams for […]

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What I Learned at Microsoft Build 2018

Microsoft held its popular Build conference in Seattle this week. Microsoft has a lot of different conferences throughout the year, but Build, as the name suggests, is focused on developers, current and future directions of Microsoft development platform and Microsoft cloud technologies. I was lucky enough to attend the conference in person and learn quite […]

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Lightning Flow, Data Security, Summer ’18 Enhancements & More

Top Salesforce Updates You Need to Know Einstein, Lightning & More: What’s New in Salesforce Sales Cloud in Summer ’18 Top 5 Jaw-Dropping Salesforce Communities Summer ’18 Enhancements Why is Data Security Important to Me? Running an Integrated ABM Campaign in 5 Steps Connecting to Salesforce in Outlook Perficient’s Award-Winning Partnership with Salesforce What Organizations […]

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Microsoft is a “Clear Leader” in Cloud Security, Says CEO

During Microsoft’s recent third quarter earnings call, CEO Satya Nadella called the company “a clear leader in cloud security,” while reporting 58% growth in commercial cloud sales. Total sales during Q3 increased by 15.5% to $26.82 billion. Perficient’s chairman and CEO, Jeff Davis, told CRN that our cloud growth has been in line with Microsoft’s, […]

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New date for discontinuation of support for SBC in Exchange UM

Well, Microsoft likes to keep us on our toes. You may remember my blog post from back in February when I stated that Microsoft announced the end of support for Exchange Online Unified Messaging for 3rd party PBX connections via SBC (Session Border Controller) would be “discontinued July of 2018“. Well… Microsoft has changed that date […]

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Every Version of the Microsoft Dynamics Family Explained

I love Microsoft. Between their powerful technology and comprehensive support, I’m never left wanting for functionality or help. But with a legacy of great products as large as theirs—which includes upgrades, updates, and versions of most of their platforms and packages—it’s easy even for hardened Microsoft veterans to get lost in the verbiage and name […]

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Skype For Business 2015 Services Frustration

I recently ran into a problem with a Skype for Business 2015 on-premises deployment where certain services randomly failed to start. After successfully deploying and testing the services it was time to patch the OS and reboot. This is where things became interesting. As you can see from the screen grab below there were specific […]

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April Updates – Microsoft Teams

Microsoft Teams has recently come out with some exciting new features and functionality which makes this hub for teamwork an even more robust tool. In this article I’ll go over some of those updates that have rolled out or are in the process of rolling out over the last few weeks. April Updates for Users […]

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Skype for Business Online Advanced Network Assessment

Perficient partners with Integrated Research to deliver their UC Assessor and Path Insight detailed network and environmental analysis. UC Assessor is a cloud-based tool that is designed to work with not only Skype for Business, but many different vendors such as AudioCodes, Avaya, and Cisco. So, why conduct an advanced network assessment? Here are a […]

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New Microsoft Teams & Skype for Business Admin Center Released

Well you’ve been patiently waiting and Microsoft has finally answered your prayers. The new Microsoft Teams and Skype for Business Admin Center is now in the process of being rolled out across all tenants. If you notice that your tenant still only shows Skype for Business Admin center, no need to worry. Microsoft is rolling […]

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Know Your Limits: Creating Process Flows in Dynamics 365

Dynamics 365 provides amazingly powerful tools for tracking business processes step-by-step, initiating stage-dependent actions, and maintaining strong relationships with clients. Dynamics 365 even comes with a handy drag-and-drop interface for creating and changing Business Process Flows, allowing enormous control over a business’s moving parts. Like any program, this process-creating function places some boundaries on what […]

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Making the Most of the Skype for Business Network Assessment Data

In my prior blog, I covered how to automate the process of running a Skype for Business Online network assessment. You can read about it here. A network assessment using the free Microsoft tool generates a CSV file which is used to record the results. You can download the assessment tool from here. We will […]

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Automating the Free Skype for Business Network Assessment Tool

My colleague Jeff Brown has already covered the reason for running a network assessment. He also covered how to run the assessment. I’d now like to show you how you can automate the process and scale it so that you can collect data from multiple end-points, or even sites. You can read more about Jeff’s […]

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Where is my Teams Meeting add-in for Outlook?

So you’ve installed the Teams desktop app and you’re ready to start scheduling Teams meetings in Outlook. One problem…there is no option to make it a Teams Meeting. Well you’re not alone, because apparently this has been an issue among many Teams users. As luck would have it, there are quick fixes if you run […]

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Introducing Microsoft Teams & Skype for Business Admin Center

Extra! Extra! Read all about it! Microsoft Teams is joining Skype for Business in the admin center! You may have seen the news in your tenant/online regarding the exciting news that Microsoft Teams is finally joining Skype for Business in the Admin Center. For the admins that are not fond of using PowerShell for everything, […]

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Microsoft Teams 101

So you’ve heard all the hype around the new Microsoft product called “Teams”, but you’re not exactly sure what it DOES. Worry not, this article will cover: A high level overview of Microsoft Teams Assessing readiness for Microsoft Teams Best Practices when implementing Microsoft Teams As an added note, this blog post is not a […]

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[Guide] Build a Better CX with AEM on Microsoft Azure

When Microsoft and Adobe announced their partnership in 2016 to pair Adobe marketing technologies with the Microsoft cloud, we were excited: Not only would two of our top partners be working together, but they also shared our goal “to help enterprise companies embrace digital transformation and deliver compelling, personalized experiences through every phase of their […]

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