Financial Services

Accelerate Your Contact Center Migration With the Perficient Starter Pack for Twilio Flex

One of the key advantages of Twilio Flex, Twilio’s cloud-based contact center platform, is that it is highly customizable. Organizations have a high degree of control over the customer, agent, and supervisor experiences. Many customers want to accelerate migration of their contact center operations to Twilio Flex with a robust suite of features. This is particularly […]

Istock 881542122 (1)

Snowflake for the Modern Data Platform

As times have evolved, so have our data challenges — but we have been trying to solve it for ages. Giving it dedicated resources, robust hardware, etc. we still end up missing SLAs in our traditional On-Premise & Cloud-hosted worlds. Add to the fact the constant dependency on personnel to manage the data loads, data […]

Perficient’s Banking & Insurance Client Executive Featured in Nuxeo’s New Podcast

Recently, Sean Calvillo, a director in Perficient’s financial services group, was invited to speak on Nuxeo’s Content Journeys podcast, which is a monthly discussion about the world of content in business. For those not familiar with the company, Nuxeo is the developer of a content services platform that combines enterprise content management (ECM) and digital […]

Pega Dev Job Perficient

14 Reasons Why You Should Grow Your Pega Career at Perficient

If you’ve driven a car, used a credit card, submitted a claim, or performed countless other everyday tasks, you’ve likely interacted with Pega. But what is it like to build those solutions, and better yet, why would someone want to build those solutions as part of the Pega team at Perficient?  According to our clients, […]

5G

What You Should Be Doing Now to Prepare for 5G in Financial Services

My previous blog outlined the potential risks associated with 5G. In my final blog of this series, I go into detail on what financial services companies should be doing now, to prepare. While it’s true that 5G has the potential to profoundly change the banking industry and be a more significant transformation for mobile technology […]

5G

What Are the Risks of 5G in Financial Services?

Previously, I went into detail as to why banks should care about the new technology and how it affects mobility, payments, pop-up branches, and omnichannel experiences. My next blog outlines the potential risks associated with 5G. From a strategic planning perspective, it’s important not to believe all the hype, to understand there are potential risks […]

Post-Digital Transformation

Don’t Forget About the PPP Loan Forgiveness Process

Many banks found it challenging to capture and process loan applications that were submitted in response to the SBA’s Paycheck Protection Program (PPP). The program has been intense – many of our bank customers pulled operations staff off all other tasks to processes PPP applications, sometimes going 24 hours per day. We learned that some […]

5G

Why Should Banks Care About 5G?

My last blog analyzed what 5G is exactly. This next installment goes into detail of why banks should care about the new technology and how it affects mobility, payments, pop-up branches, and omnichannel experiences. Disruption can happen when you least expect it and by seemingly unassuming technologies like cell service. Think about how Uber and […]

Enhancing Developer Efficiency and Customer Experience with OpenShift on AWS

The following is the second installment in a series of blogs about how deploying Red Hat OpenShift on Amazon Web Services cloud platform can transform your business. If you missed the first blog, find it here. In this blog, we’re going to explain two use cases involving a financial services client and a healthcare client.  […]

Dailysalestracker

Daily Sales Tracking for Financial Analytics

Financial analysts are often looking for a daily tracker of their organization’s sales. Daily sales tracking requires bench-marking against budgets and forecasts. However, it is often the case that plans are defined at a higher level compared to actuals. In addition, while actuals are available from ERP, plans are maintained in a separate application for […]

Paycheck Protection Program

Are You Ready for the Next Wave of PPP Funding?

Many banks are finding it challenging to capture and process loan applications that have been submitted in response to the SBA’s Paycheck Protection Program (PPP). We even learned that some banks missed out on the first round of PPP because they didn’t have a portal up and running to accept borrower applications. That’s a significant […]

Claims Process

Should You Consider Revamping Your Insurance Claims Process?

Many of us have experienced the unfortunate situation of having to submit a claim with an insurance company, whether it’s related to our auto or home. For me, the submission process was a mixed bag. One or two instances – at most- were relatively painless. The rest of my experiences were less than desirable. Why […]

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