Financial Services

Digital Account Openings

A Data Governance Maturity Model for Financial Services (Part 4 of 4)

In my last blog post, I shared what a 360-degree view of data means when centered around data lineage principles. Today, in my final blog post of this data lineage series, I’ll discuss how Perficient’s Data Governance Maturity Model can help enhance your data programs. Given the power of data lineage to augment and enforce […]

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A Data Lineage-Driven 360-Degree View of Data in Financial Services (Part 3 of 4)

In my last blog post, I shared what an automated data lineage solution can look like when it’s implemented. Today, I’ll discuss what a 360-degree view of data means when it’s centered around data lineage principles. In order to maximize the benefits of creating a cohesive, integrated set of governance tools, a firm should consider […]

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What Does An Automated Data Lineage Solution in Financial Services Look Like? (Part 2 of 4)

In my last blog post, I introduced data lineage. Today, I’ll share what an automated data lineage solution can look like when it’s implemented. In order to reap the benefits obtained from integrating data lineage into the fabric of an overarching data governance program, each of the respective governance tools must be implemented, configured, and […]

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The Value of Data Lineage in Financial Services (Part 1 of 4)

Over the next few blog posts, I will share how you can supercharge your firm’s data governance programs by leveraging data lineage capabilities. The information I will share with you is based on many years of experience leading and supporting large data governance initiatives in financial institutions. Whether you’re in commercial, retail, or investment banking, […]

Perficient to Present at Fintech Generations 2021

Perficient is excited to announce that Fintech Generations 2021, a global fintech thought leadership event that takes place June 7-11, will feature Scott Albahary, chief strategist, financial services. In the session “Differentiating Your Brand for the Digital Era,” Scott will discuss how financial services companies can leverage digital technologies in new and innovative ways to […]

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5 Powerful Statements for Your Debt Collections Call Model

When was the last time you revisited the debt collections call model your agents follow? Is it suitable for customers who are late today – versus years ago? Customer contacts made via phone calls must become more than an ask for payment and the total amount due. Here are 5 powerful statements that must be […]

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Bright Paths Students Demonstrate New Skills with Incredible Variety of Apps

Working in a global digital consultancy, our colleagues thrive on our challenging, fast-paced projects. And over the past twelve weeks, the students in Perficient’s Bright Paths program surely know a thing or two about fast-paced project execution! Within mere weeks, 22 women are in the final stages of completing a Perficient-sponsored coding bootcamp in Detroit; […]

Federal Reserve and Other Banking Agencies Extend Comment Period for Artificial Intelligence

Perficient highlighted in a blog more than a month ago that the five federal financial institution agencies were seeking public comment to understand the public’s views on the use of AI by financial institutions in their provision of services to customers. Board of Governors of the Federal Reserve System (The Fed) Consumer Financial Protection Bureau […]

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Improving Debt Collections – It’s More Than Just Technology…

Our financial services practice is helping banks, credit unions, and other credit providers optimize their collections process by infusing omni-channel technology, process improvements, and best practices. We’re helping them connect with more customers than ever before, and in new ways, to achieve higher contact rates. Through our work, we’ve found that other opportunities exist…beyond technology. […]

Are You Losing Good-Credit Customers to Suboptimal Debt Collection Practices?

2020 had a significant impact on families from many perspectives. Consumers who worked extremely hard to achieve coveted top credit scores were caught off guard and ended up having to rely on their savings to stay in good standings with banks and creditors. Unfortunately, no one could predict how long the impact would last, and […]

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OCC Releases Community Reinvestment Act (CRA) Evaluations

The Office of the Comptroller of the Currency (OCC) has released 15 Community Reinvestment Act (CRA) performance evaluations.  These evaluations are based on on-site examinations by OCC-trained staff. On-site examinations are done every other year. Reviews, which can take weeks, assess an institution’s performance in helping to meet the credit needs of communities, including those […]

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Federal Reserve Board Now Accepting Applications For The Community Advisory Council

The Federal Reserve Board announced this week that it is accepting applications from individuals who wish to be considered for membership on the Community Advisory Council (CAC).  Formed in 2015, CAC advises the Federal Reserve Board on issues affecting consumers and communities.  The Federal Reserve Board also has two other advisory councils with members represent […]

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