In a world where cyber breaches dominate the headlines, cybersecurity is more important than ever. According to the Ponemon Institute and IBM, the average cost of a data breach in 2022 is $4.35 million USD, and it takes an average of 277 days to identify and contain a breach. While there are many ways […]
Strategy and Transformation
Announcing AWS ROSA Accelerator “Devops-In-A-Box”
Today we’re making our Openshift on AWS (ROSA) accelerator available for everybody to use *free of charge. This solution is the product of years of experience on the ground delivering application modernization on containers to some of the biggest companies in the world. With the release of ROSA (Red Hat OpenShift on AWS) at the […]
[Webinar] Journey Science: The Next Frontier in Data-Driven Customer Experiences
Webinar: Explore Journey Science on Wednesday, December 14th at 12 pm EST As customers interact with your brand, they expect frictionless experiences across every channel and touchpoint. However, many organizations struggle to piece it all together and fail to meet customer expectations. Journey science is a cross-functional discipline that combines research-based insights with data-driven evidence […]
Kubernetes Multi-Cluster Management – Part 2
Introduction In Part I of our multi-cluster management series, we’ve introduced GitOps and gone over some of the reasons why you should adopt GitOps for the management of Kubernetes clusters. GitOps is always the #1 thing we set up when starting an engagement and we’ve spent a lot of time perfecting our best practices. Today […]
Make Your Design Team Family
Reap the Benefits of Making Design an Integrated Part of Your Project If your project requires major design inputs, such as in a new implementation or a site re-design, making sure the design effort is synchronized with the development effort is one of the keys to success. The benefit of tight coordination between design and […]
Sitecore Website Performance Guide – Part 1
Welcome to my series on Sitecore Website Performance. This series will outline the key metrics and tools used to track website performance as well as specific recommendations to improve page speed within Sitecore. In Part 1 we will review how to test website performance and how we get the most accurate results. What is the […]
5 Time Management Strategies to Implement as a Project Manager
Time management is a crucial part of success as a project manager. When your role requires you to wear many hats, as project management does, it’s important to be deliberate with you how spend your time. Often it can take months (or years) of experimentation to develop the perfect time management system for your work […]
Mitigation Plan: Preparation Tips for Time-off
Have you ever suddenly found that a person you depend on for a project is out on vacation? No matter your role on a team, a mitigation plan can be an ideal way to capture your expectations when it is your turn to take vacation. Your plan can provide guidance for how to handle certain […]
Ensuring a Smooth Go-Live with a Cutover Plan
Project go-lives can be intense and take hours or even days. Following a detailed plan can streamline your go-live to help avoid a rollback and allow everyone to shut their computers as quickly as possible. Let’s discuss how to create a solid Cutover Plan to set yourself up for success. Why a Cutover Plan? First, the […]
The Five Whys – Simple Yet Helpful Root Cause Analysis
Most are familiar with the Five Ws for information gathering: Who, What, When, Where, and Why – adding in How for good measure (making it the Six Ws). Fewer are aware of the Five Whys which is a simplistic method of root cause analysis (RCA). This article explains the Five Whys, also known as a […]
The Few, the Proud, the Protected — Provisions in SCRA That Financial Institutions Must Be Aware Of
SCRA stands for the Servicemembers Civil Relief Act. The history of the SCRA can be traced back to a Civil War moratorium that protected Union soldiers and sailors from collection actions, divorce proceedings, and other legal issues during wartime. These protections resurfaced in 1918 with the Soldiers’ and Sailors’ Civil Relief Act. The Act was […]
Perficient and Pega: Working Together to Support Caseworkers
Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner. […]