Experience Design

Creating a more inclusive world requires intentional design choices that ensure everyone, regardless of ability, age, or background, can fully participate in society. While Accessibility, Inclusive Design, and Universal Design are often discussed separately, they are deeply interconnected. Together, they provide a comprehensive framework for designing equitable experiences across physical spaces, digital platforms, and everyday […]

In the push for more equitable and user-friendly experiences, three key concepts often arise: Accessibility, Inclusive Design, and Universal Design. While they share a common goal, ensuring usability for as many people as possible, they have distinct approaches and applications. So, what makes them different? Let’s break it down. Accessibility: Removing Barriers Accessibility is about […]

Creating a More Equitable World In today’s world, designing spaces, products, and digital experiences that work for everyone is no longer optional, it’s essential. Accessibility, inclusive design, and universal design are key approaches that ensure individuals of all abilities can fully participate in society. While these terms are often used interchangeably, each has distinct principles […]

Choosing a provider is one of the most personal decisions in healthcare. Yet, one in five consumers abandon healthcare organizations due to poor digital experiences. In our recent webinar “Reimagining Find Care: How AI is Transforming the Digital Healthcare Experience,” healthcare leaders explored how AI-powered search, recommendations, and personalization are redefining the “Find Care” experience. […]

Global Accessibility Awareness Day (GAAD) is a crucial opportunity to highlight the importance of accessibility in pharmacies, ensuring that everyone, regardless of ability, can independently access medications, consultations, and essential health resources. Pharmacies play a vital role in healthcare, and barriers to accessibility can directly impact health outcomes. Universal Design principles create inclusive pharmacy environments […]

Global Accessibility Awareness Day (GAAD) serves as a wake-up call for healthcare providers, policymakers, and organizations to prioritize accessibility, not just as a legal requirement, but as a fundamental part of quality care. Universal Design principles ensure that healthcare settings, both physical and digital, serve all patients equitably. Here’s a deeper exploration of why GAAD […]

Global Accessibility Awareness Day (GAAD) reminds us that accessibility is not just for some, it’s for everyone. A key Universal Design principle that embodies this idea is Equitable Use, ensuring that spaces, products, and services work for all people, regardless of ability, age, or background. By prioritizing Equitable Use, we create environments that welcome, empower, […]

Global Accessibility Awareness Day (GAAD) is more than just a moment of reflection; it’s a call to action. This year, as we commit to Universal Design principles, we highlight Flexibility in Use, a key factor in ensuring accessibility for everyone, in every situation. Universal Design is about creating environments, products, and services that adapt to […]

Global Accessibility Awareness Day (GAAD) reminds us that accessibility is not just about compliance, it’s about equity, dignity, and ease of use for all. A key Universal Design principle that aligns with GAAD’s mission is Low Physical Effort, ensuring that environments, products, and digital platforms require minimal strain for users to operate. By embracing Low […]

Global Accessibility Awareness Day (GAAD) is an annual reminder that accessibility must be prioritized, not just for compliance, but for inclusion and equity. One of the most critical Universal Design principles that aligns with GAAD’s mission is Tolerance for Error, ensuring that systems, environments, and digital experiences account for human mistakes, reducing risks while promoting […]

As we recognize Global Accessibility Awareness Day (GAAD), we must go beyond awareness and take action toward lasting inclusivity. One of the most foundational principles of Universal Design is Equitable Use, ensuring that everyone, regardless of ability, has equal access to spaces, services, and technology. By embedding this principle in everyday life, we create environments […]

Universal Design and Global Accessibility Awareness Day (GAAD) share a common goal: creating environments, products, and digital experiences that are accessible to all people, regardless of ability or background. While Universal Design provides a framework for inclusivity in physical and digital spaces, GAAD serves as an annual global event to raise awareness about accessibility, particularly […]