Experience Design

A decade ago, the business case for acting in disability markets was unknown and unproven. That changed in 2020 when the COVID-19 pandemic drove people online and increased the business focus on digital accessibility. As a result, the need for organizations to provide inclusive products, services and experiences has grown significantly, with both employees and […]

What is WCAG? Web Content Accessibility Guidelines (WCAG) are a set of guidelines developed by the World Wide Web Consortium (W3C) to ensure that websites and web content are accessible to all users, regardless of their abilities or disabilities. WCAG provides a comprehensive framework for designing and developing websites that can be accessed and used […]

Why Accessibility Matters The global population has a significant number of people with disabilities, which includes physical, cognitive, psychological, and sensory impairments. It is estimated that around 20% of the population has a disability. That`s over one billion people and they are potentially not able to use your website unless you have made it easily […]

What is Accessibility? Accessibility is the practice of making your website usable for everyone. If the technology is accessible, each user can interact with it in ways that work best for them. The standard guidelines for web content accessibility are organized around four principles The Web Content Accessibility Guidelines (WCAG) are organized by four main principles, These four principles […]

Throughout history and across cultures, women have been forbidden from opening bank accounts, owning property, and taking out loans. Fortunately, most societies today don’t legally bar women from partaking in these tasks, but the ancient history of shutting doors on women seeking greater financial control has left an undeniable gender gap in the world of […]

Today’s banking customers are far more complex than they once were. The experiences made standard by revolutionary players like Amazon and Uber have contributed to a drastic shift in customer expectations, across all industries. Customers have grown accustomed to the convenience and visibility made possible using elevated technologies and data insights. In fact, the Future […]

Lean UX and UI are inspired by the Lean Startup methodology and focus on using quick, iterative design cycles to validate design decisions and make improvements based on user feedback. In the Lean UX process, designers work closely with stakeholders, developers, and users to rapidly prototype and test design ideas. The goal is to validate […]

Digital experience enhancements, shifting social norms, and evolving attitudes around the role of technology in everyday life are changing customer expectations when it comes to how, when and where people engage with your brand, services and products. Is your organization prepared for success in this rapidly changing landscape? These customer experience trends are what we […]

Figma is a popular cloud-based, vector graphics editor and design platform used for interface design, prototyping, and collaboration. It was founded in 2012 and has since become one of the leading design tools in the industry. One of the standout features of Figma is its collaborative nature. Multiple designers and team members can work on […]

Human-centered design pioneer and author Don Norman recently worked with the Interaction Design Foundation to present a Master Class on 21st Century Design. The talk was inspired by the United Nations’ 17 Sustainable Development Goals which focus on multidisciplinary, community-based approaches to solve complex global challenges. As a UX architect, designer, and practitioner at Perficient, […]

In the first two blogs in this series, Getting Started On Embedded Finance and Embedded Finance: Bolstering Brand Experiences,  we defined embedded finance and looked at the goals and strategies that firms should take at the outset of their modern embedded finance journey, as well as how and why firms should consider getting embedded banking.  […]

A website and mobile app are critical tools for utility customers, providing them with access to important information about their energy, water, or other utility services. As more people turn to the web and various devices for information about their services, utilities need to offer innovative, user-friendly, informative, and functional digital experiences. In this blog […]