Strategy and Transformation

A team of tech workers troubleshooting together.

Ensuring a Smooth Go-Live with a Cutover Plan

Project go-lives can be intense and take hours or even days. Following a detailed plan can streamline your go-live to help avoid a rollback and allow everyone to shut their computers as quickly as possible. Let’s discuss how to create a solid Cutover Plan to set yourself up for success.  Why a Cutover Plan?  First, the […]

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The Five Whys – Simple Yet Helpful Root Cause Analysis

Most are familiar with the Five Ws for information gathering: Who, What, When, Where, and Why – adding in How for good measure (making it the Six Ws). Fewer are aware of the Five Whys which is a simplistic method of root cause analysis (RCA). This article explains the Five Whys, also known as a […]

After Work, Female Soldier Chases Son In House

The Few, the Proud, the Protected — Provisions in SCRA That Financial Institutions Must Be Aware Of

SCRA stands for the Servicemembers Civil Relief Act. The history of the SCRA can be traced back to a Civil War moratorium that protected Union soldiers and sailors from collection actions, divorce proceedings, and other legal issues during wartime. These protections resurfaced in 1918 with the Soldiers’ and Sailors’ Civil Relief Act. The Act was […]

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Hip-Hip-Hooray for the HIP Sprint

Software delivery projects are most often organized into “Sprints” of work where the team is executing in what can feel like a never-ending loop of plan, execute, demo, repeat. This non-stop, fast-paced cycle leaves little breathing room for reflecting on or implementing unplanned improvements or technical debt which the team is bound to accumulate through […]

Long exposure night photo of the silhouette of a person on a hill with the stars in the sky tracking as radial lines around the North Star. Symbolizing goal setting.

North Star Goal Setting

Goal Setting Options Abound There are many ways that businesses set goals, choose priorities, and ensure that their teams are rowing in the same direction. You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards. These are all great tools to help keep team alignment. […]

Keys to learning and leading in accessibility

Agile Sitecore Training – Part 2 of 3 

Agile Sitecore Training – Part 2 of 3  Introduction This post is the second in a series discussing applying agile practices to training for Sitecore products. In the first post, I covered applying “Individuals and Interactions over Processes and Tools” to training. In this post, I will look at “Working Software over Comprehensive Documentation”. Over […]

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You’re Ready for Change. Is Your Organization?

We’ve seen the headlines. We’ve read the articles. Technology transformations are here and appear to be never ending. As a matter of fact, they are accelerating. Organizations are prioritizing their technology initiatives and increasing their IT budgets; yet the majority (about 70%) of these initiatives do not reach their goals. Perhaps because technological change is […]

Businesswoman Giving Presentation On Future Plans To Colleagues

6 Ways to Ensure a Successful Project Closeout as a Project Manager

Imagine you’re running a marathon – you’ve trained hard, your pace is great, and you’re feeling good. Finally, after many miles, you spot the finish line. Is that when you pump the brakes and lose focus? Of course not! You’d keep pushing through to the very end – you’ve come this far, you’re way too […]

Photo: Woman is planning with post-it notes and markings at a whiteboard.

Do it on Purpose: Intentionality

Have you ever said, “We should do this,” …and then you don’t? That is a lack of intentionality. Being Intentional Comes Easy to Some, Hard for Others The differences in people are beautiful – life would be boring otherwise. If you’ve read results from a personality test, you know each personality has its benefits (things […]

Keys to learning and leading in accessibility

Agile Sitecore Training – Part 1 of 3 

Agile Sitecore Training – Part 1 of 3  Introduction This post is the first in a series discussing applying agile practices to training for Sitecore products.  Over the past few years, I have been uncovering different ways to deliver training. To help people retain what is taught, I want to deliver in a way that […]

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[Podcast] What If Intuition and Data Could Hold Hands? An Interview with Will Stacy

In this episode, Jim talks with Will Stacy, Chief Marketing & Digital Officer at GM Financial, about how to approach leadership in the face of massive disruption and how a culture of mentorship makes a world of difference in how an organization grows and evolves. We’d love to get your feedback on a “white noise” […]

Back View Of A Woman Wants To Ask A Question On A Seminar.

Commerce Directors to Speak at EnvisionB2B Marketplace Summit 2022

Directors of Commerce Strategy Karie Daudt and Justin Racine will speak at this year’s EnvisionB2B Marketplace Summit on October 17 in Chicago, Illinois. This premier event assists manufacturers, distributors, marketplace operators, and other B2B businesses overcome their obstacles regarding digital marketplaces with many solutions. Attendees across all industries will have the opportunity to network among marketplace experts and learn […]

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