Pega

Across industries, contact centers struggle to maintain pace with concerns, questions, and urgent needs surrounding COVID-19. This reality holds especially true for healthcare payers and providers serving on the front lines, helping to save lives and communicate ever-evolving resources and instructions to the public. Contact centers are especially struggling in the following ways: Heavy call […]

As COVID-19 spreads across the country, organizations are preparing for the future in an entirely new business landscape. Many companies are looking for solutions that can help them become more efficient and productive while saving money in the long term. Our digital mailroom solution, which can be built on any of the top three platforms, […]

Visit Perficient at PegaWorld 2019 in Las Vegas! In less than a week, PegaWorld will kick off in Las Vegas at the MGM Grand. Taking place from June 2nd-5th, PegaWorld brings together a diverse network of 5,000 business and tech leaders to engage with cutting-edge technology and gain key insights from experts, all while getting […]

Starting your RPA journey In today’s digital process automation landscape, Robotic Process Automation (RPA) has become a hotly sought-after tool to help solve all that plagues your business process shortcomings. While RPA does have its advantages, its true performance and productivity advantages will come to light when tied to specific use cases. In this blog […]

The year is winding down and we want to look back at the year that was, from advancements in cloud and the Internet of Things (IoT) to the increased awareness around artificial intelligence. The following are the top 10 blogs our writers penned in the past year. Check them out: #1 – API Gateway Pattern […]

Every organization makes repetitive business decisions. These decisions are made by following organization’s business policies. The business policies are the guidelines developed by an organization to govern its actions. The policies define the limits within which decisions must be made. The business rules are the interpretation of these business policies. The business rules enable policies […]

PegaWorld starts in a week, and we’re sure many of you are looking for ways to maximize your time with the many sessions to choose from. One way to get the most from your time at the conference is to learn how others have succeeded in adopting Pega for their business process management activities. Here’s […]

Perficient is proud to be exhibiting at PegaWorld 2017, June 4-7 at the MGM Grand in Las Vegas. If you’re attending, there are three ways you can connect with us at the conference: Visit our Booth: Perficient is proud to be a sponsor of this year’s event. Visit us at booth 27 where you can […]

It is commonly known that the healthcare supply chain is costly, led by the cost of equipment and medicine. Healthcare organizations find themselves hampered by high operations costs without proper assurance, passed on to the end customer. Luckily, there are firms that do what they can to ensure that prices stay low and innovate through […]

Robotic automations can be used to automate the routine tasks which are repeated in a workflow. Pega robotics adds the ability to automate tasks using the user interface of existing applications. It can help speed up manual tasks by automating user actions. Automations are created in Pega Robotic Studio. The latest version available is 8.0 […]

Technology refreshes in the era of the cloud are a perfect time to modernize technology applications, particularly in high impact industries including healthcare, finance, and education. However, technology refreshes have generally been a headache given the options and commitment, the cloud has significantly reduced stress levels for technology leaders. This was the challenge of one […]

I recently read through a guide on the Top 15 Financial Services Trends for 2017 by my friend and colleague Eugene Sefanov. Business Process Management (BPM) platforms continue to add more capabilities for greater impact on all industry verticals allowing organizations to remain relevant in an ever changing digital economy.  The following is some insights […]

I have been working with IBM BPM for the past 10 years and recently started looking at Pega and Appian. In this blog, I’ll share my impression, and comparison, of IBM BPM, Pega 7, and the Appian platform. My Impression of IBM BPM I have been working with IBM BPM for past 10 years – […]