With all the hype around artificial intelligence (AI), AI can feel complicated, distant, or foreign. But guess what? It’s not new news and it doesn’t need to be complicated; it’s just a revolution of how we leverage data! Let’s take a quick dive into the data-driven universe of AI. For the purposes of this article, […]
Amazon Web Services
The IT Leader’s Ultimate Multicloud Toolbox
As an IT leader, you know that adopting a multicloud strategy is a must-have in today’s digital landscape but selecting the right tools can be a bit of a headache. The “IT Leader’s Guide to Multicloud Readiness” is a practical guide that provides key insights and important factors to consider in your multicloud strategy. In […]
What is Cloud FinOps?
What is FinOps? In today’s business world, companies are increasingly turning to cloud computing to power their operations. With the benefits of scalability, flexibility, and cost savings, cloud computing has become the go-to solution for businesses looking to stay competitive in today’s fast-paced marketplace. However, with the benefits of cloud computing come new challenges, particularly […]
Multicloud Migration Made Easy: A Step-by-Step Blueprint for IT Leaders
As businesses increasingly adopt multicloud architectures to drive innovation and create value, IT leaders face mounting pressure to develop a successful multicloud strategy. While our comprehensive ‘IT Leader’s Guide to Multicloud Readiness‘ provides a detailed exploration of the multicloud migration, this blog post serves as a primer, providing valuable insights into the benefits of a […]
3 Points to Consider When You Personalize Customer Engagement
Contributors: Bill Dry, Gopal Kuppuswamy Why is Personalization Important? Congratulations on your decision to personalize the service and support interactions you have with your customers. Customers expect it, and there are measurable benefits. Also, many studies support your decision to personalize including these: Sailthru’s 2022 Retail Personalization Index reports that 71% of customers believe personalization […]
Experts on Demand- The Benefits of Resource Augmentation
Being a global digital consultancy with technology specialization in just about any IT vertical, we at Perficient work with some of the world’s largest organizations to help grow their brand and business. In recent years, our client project engagements have seen an influx of requests to fulfill specific subject matter expertise project roles, as opposed […]
Recap: Data Lakehouse Blog Series
Perficient and AWS recently partnered with HIMSS to host a webinar that went in-depth about Perficient’s Healthy Lakehouse solution, specifically: Driving insights across the enterprise through the pragmatic, scalable implementation of a data lakehouse Maximizing business value by strategically approaching cloud-based data modernization, not merely as a move from on-premises systems Understanding the value of […]
Generate Flowcharts from Twilio and Amazon Connect Flows
Amazon Connect contact flows and Twilio studio flows are designed to be user-friendly. However, clients often have trouble understanding flows because long widget text is truncated, unessential technical detail is not filtered out, and transition arrows often overlap or are obscured behind widgets. IVR-to-Flowchart Tool The IVR-to-Flowchart tool generates flowcharts to present a high-level overview […]
Accelerating Your Digital Journey with Adobe Experience Manager and AWS
In this post, we’ll walk through how Amazon Web Services (AWS) and Perficient, a Platinum Partner for Adobe, can help customers accelerate their Digital Content Management with Adobe Experience Manager. Digital Content Management Trends As customer expectations evolve rapidly there is unprecedented audience demand for new content. With this comes many challenges for creatives and […]
Use Cases and Successes for Perficient’s Healthy Lakehouse Solution
In blog 2 of our data lakehouse blog series, we discussed how Perficient’s Healthy Lakehouse solution accelerates time and cost to value and can help crack the code to success in delivering solutions. Next, we’d like to share some real-life examples of projects and solutions we’ve executed with our clients. These charts show just a […]
Go Serverless – Integrating Twilio Infrastructure with AWS through API Gateway
In this article, we’re going to explore how to deploy an AWS serverless infrastructure capable of storing and releasing data through typical actions (transcription, call recording, sending SMS through messaging services, etc.) taken in Twilio. Twilio’s Role in AWS Twilio, in a nutshell, provides a solution for contact centers that need to leverage caller […]
Perficient Healthy Lakehouse Accelerates Time and Cost to Value
In part 1 of our blog series, we talked about driving ROI in healthcare with data analytics modernization. In this blog, we will discuss accelerating time and money to value with the Perficient Healthy Lakehouse. Through past implementations, Perficient has learned a lot about what adds time, effort, and cost to healthcare data & analytics […]