Amazon Web Services

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Introduction to AWS CloudWatch

AWS CloudWatch monitors AWS resources and your applications on AWS. AWS resources such as EC2 instances, RDS databases, load balancers, etc., can be monitored in real-time with CloudWatch. The CloudWatch service allows you to collect and track metrics, monitor log files, set alarms, and automatically react to changes in AWS resources. It automatically provides latency, […]

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Automate Exporting CloudWatch Logs to S3

Written by Gerald Frilot. Published by Tony Harper.   AWS CloudWatch is a unified monitoring service for AWS services and your cloud applications. Using AWS CloudWatch, you can:   monitor your AWS account and resources generate a stream of events trigger alarms and actions for specific conditions manually export CloudWatch log groups to an Amazon […]

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Perficient Achieves AWS Migration & Modernization Competency

Perficient is excited to announce our achievement in Amazon Web Services’ (AWS) Migration and Modernization Competency for AWS partners. This designation recognizes Perficient as an AWS partner that has demonstrated technical proficiency and customer success automating and accelerating customer application migration and modernization journeys. AWS launched the Migration and Modernization Competency to allow customers to […]

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AWS Identity and Access Management (IAM) Fundamentals

AWS Identity and Access Management (IAM) provides safe access control techniques for all of your AWS services. The core of AWS security is AWS IAM since it gives you the ability to manage access by setting up multi-factor authentication for greater security, creating users and groups, giving specific permissions and policies to desired users, and […]

PACE New Features: Video and Screen Sharing, New Microsoft Teams Integrations, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

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AWS Cloud Solutions: Use Cases in Healthcare

Healthcare business teams are often forced to navigate multiple systems to find the data they are looking for. Once they track down that data – if they even have self-service access to it – questions of data integrity and reliability come into play. Organizations struggle to eliminate the data silos and unlock shared understandings and […]

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Machine Learning and its Use Cases

What is Machine Learning? Machine learning means predicting outcomes using artificial intelligence based on previous data patterns. It is a computer program that can learn and adapt new data without human involvement. Machine learning is a subset of artificial intelligence (AI), and it’s the study of algorithms that gives computers the ability to learn and […]

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With A Passion for Learning, Toni Milushev Paves His Way to Career Success

Meet Toni Milushev, Director of Product Engineering Perficient is committed to Growth for Everyone, and colleague Toni Milushev is a great example of how we’re helping our people grow professionally. He takes the initiative to go above and beyond his role and is quick to lend a helping hand to assist those around him in […]

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How to Enable and Create Amazon Connect Cases

Amazon Connect now out-of-the-box offers cases in preview. With Cases, you can create or update a customer issue like any other ticketing system. Without integration, agents can collect customer information on the interaction and save it on their Agent Desktop. Switching between multiple applications can often lead to incomplete call information and a loss of […]

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Tutorial on How to Create an EC2 Instance in AWS

A Case Study of AWS Elastic Compute Cloud (EC2): There are occasions when one is Constrained by a desktop computer or laptop’s Capabilities. Let’s say a data scientist has a sizable dataset they’d like to analyze. A mistake like the one below occurs when the scientist tries to load the complete dataset into memory. The […]

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Forecasting, Capacity Planning, and Scheduling Now in Preview for Amazon Connect

Amazon Connect now offers a preview of Forecasting, Capacity Planning, and Scheduling capabilities directly from the Amazon Connect console. This is a significant step forward since Amazon Connect already offers integrations with the leading WFM providers. However, with these out-of-the-box features based on machine learning, Amazon now allows its customers to safely predict their future […]

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A Basic Introduction to Amazon Web Services (AWS) for IoT

Hello readers!!!! It’s time to get back to the Internet of Things (IoT). In the previous blog I had given an introduction to IoT and discussed about how AI empowers IoT. Please click the link below if you haven’t already gone through it. In this blog, I’ll discuss about the well-known cloud provider, Amazon Web […]

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