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Customer Experience and Design

[Webinar] Journey Science: The Next Frontier in Data-Driven Customer Experiences

2022 W Journey Science the next frontier in data-driven customer experience

Webinar: Explore Journey Science on Wednesday, December 14th at 12 pm EST

As customers interact with your brand, they expect frictionless experiences across every channel and touchpoint. However, many organizations struggle to piece it all together and fail to meet customer expectations.

Journey science is a cross-functional discipline that combines research-based insights with
data-driven evidence in order to understand, predict, and optimize the customer journey at every touchpoint. With journey science you can deliver better omnichannel experiences and achieve your business goals.

In this session you’ll learn:

  • How to approach business challenges from the customer perspective
  • How journey science can give your brand a competitive edge
  • How to capitalize on journey-driven opportunities


Register now

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Sarah Dwiggins

Sarah Dwiggins is a Perficient Marketing Manager over the Customer Experience and Digital Marketing Pillar. She has worked in technology for more than 8 years.

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