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Customer Experience

Usability and Experience (UX) in Universal Design Series: Impact on Diverse User Groups – 5

Embracing Diversity: The Impact of Usability and UX on Diverse User Groups In this installment of our Usability and Experience (UX) in Universal Design series, we will explore the profound impact that usability and UX principles have on diverse user groups. Universal Design aims to create products, environments, and systems that are accessible and inclusive […]

2024 Forrester Cx landscape The Customer Experience Strategy Consulting Services Landscape, Q2 2024

Perficient Recognized in Forrester’s The Customer Experience Strategy Consulting Services Landscape

In today’s competitive climate, an exceptional customer experience (CX) is no longer a luxury, but rather an essential pillar of business success. Providing a seamless, personalized journey has become the cornerstone of brand loyalty, customer retention, and revenue growth. Customers expect positive omnichannel experiences, and brands that fall short of these expectations will not only […]

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Next.js Form Validation Using Server Actions by Zod

Server-side validation protects against invalid and malicious data, ensuring data integrity and security. In this post, we’ll look at how to utilize Zod, a declarative JavaScript validation library, for server-side form validation in a Next.js application. We will also explore how to handle validation failures provided by the server. Assumptions This blog assumes you have […]

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Usability and Experience (UX) in Universal Design Series: Key Principles of Usability – 2

Key Principles of Usability in Universal Design In our second installment of the Usability and Experience (UX) in Universal Design series, we will explore the key principles of usability. These principles are essential for creating designs that are intuitive, efficient, and accessible to all users, including those with disabilities. By focusing on usability, we ensure […]

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Unleashing the Power AI: A Guide to Supercharge Your Salesforce Experience Cloud

Salesforce Experience Cloud is the platform for creating top-notch customer experiences. But what if you could amplify its capabilities even further with the power of Artificial Intelligence (AI) and Data Cloud? At the recent Salesforce Connections 2024 event, the focus was all about AI, Data, and CRM, highlighting how these technologies are revolutionizing customer engagement. […]

01 Major Not For Profit Health Insurer Successstory

Capacity-Based Vendor Consolidation: A Transition Success Story – Equipping People and Processes

Health insurers play a unique and crucial role in ensuring that people have access to affordable, high-quality care. As the stewards of sensitive data and the day-to-day face of healthcare interactions for many of their members, it is imperative that they remain adaptive and forward looking, constantly evolving to meet new requirements, expectations, and demands. […]

Enabling Dynamic Media Feature AEM Custom Components

Enabling Dynamic Media Feature For AEM Custom Components

Dynamic Media is one of the versatile tools provided by Adobe. Previously, it was known as Scene7. It has strong Asset editing and authoring tools capabilities. It is based on a Cache delivery network, which loads the contents to improve page load time and renders the right image renditions correctly resized and optimized. Dynamic Media allows […]

Benefits of Education Accessibility in Universal Design Series – 6

Welcome to the next installment of our Universal Design Series, where we explore the invaluable benefits that Education Accessibility brings to students. In this edition, we’ll delve into how embracing Universal Design principles not only creates inclusive learning environments but also empowers students to thrive academically, socially, and emotionally. Join us as we uncover how […]

Benefits of Education Accessibility in the Universal Design Series – 5

Welcome to the latest installment of our Universal Design Series, where we explore the invaluable benefits that Education Accessibility brings to educators. In this edition, we’ll delve into how embracing Universal Design principles not only enhances teaching practices but also empowers educators to create inclusive learning environments that support the diverse needs of all students. […]

Embracing Flexibility: Education Accessibility in the Universal Design Series – 4

Welcome to the latest installment of our Universal Design Series, where we explore the pivotal theme of Flexibility for Learning in Education Accessibility. In this edition, we’ll delve into the principles, strategies, and importance of embracing flexibility through Universal Design to create adaptable and inclusive learning environments. Join us as we uncover the transformative power […]

Embracing Inclusivity: Education Accessibility in the Universal Design Series-1

Welcome to the inaugural installment of our Universal Design Series, where we embark on a journey to explore the vital intersection of Inclusivity for Learning in Education Accessibility. In this series, we’ll delve into the principles, practices, and significance of Universal Design in creating inclusive learning environments that cater to the diverse needs of all […]

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Understanding Perceptible Information with The Role of Tactile Elements in Universal Design – 8

In the realm of accessibility, Universal Design principles advocate for creating environments that are usable and inclusive for individuals of all abilities. Tactile elements serve as vital components in achieving this goal by providing perceptible information through touch. In this blog post, we explore the significance of tactile elements in Universal Design, emphasizing their role […]

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