Customer Experience and Design

woman banking on laptop

5 Banking Trends We’re Forecasting for 2023

2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. 1. Banks are focused on efficiency initiatives to optimize their operations and lower costs. Three prominent areas where there is […]

Experience design counts.

Why Good User Experience Design is More Important Than Your Technology

In the world of digital product design and development, user experience (UX) is becoming increasingly important. While technology is an important aspect of any digital product, it is ultimately the user experience that determines whether a product is successful or not. In 2023, we can expect to see UX take center stage in the design […]

Man on cellphone using embedded finance function

Embedded Finance: Bolstering Brand Experiences

In the first blog in this series, Getting Started On Embedded Finance,  we defined embedded finance and took a high-level look at the goals and strategy a firm should take at the outset of its modern embedded finance journey.  In this blog, we will look at how a non-banking company can offer bank-like perks to […]

Business People Discussing Strategy With A Financial Analyst

How to Create, Import, and Use Templates in Smartsheet

Create Template: Click the Solution Center icon (plus sign) in the left navigation. Then, on the top left of the screen, you’ll see the different options. ex. Create and Import options. Click on Create option, and there you’ll see the eight options that are Grid, Project, Cards, Task List, Form, Report, and Dashboard/Portal. Select the […]

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Features of Smartsheet

Project Features: With Smartsheet’s built-in project management tools, such as the Gantt chart, it is easy to keep track of your project from start to finish. On the left are fields for the task: duration, start, finish, Predecessors, assigned to,  percent complete, status, and comments. On the right side, you will find the Gantt chart. […]

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5 Steps for Developing a Successful Dynamics 365 CRM Implementation Strategy

The Challenge Implementing a Customer Relationship Management (CRM) system can be a major undertaking for any organization, and it’s important to have a clear strategy in place to ensure success. Microsoft Dynamics 365 CRM is a powerful tool that can help businesses streamline their operations and better manage customer interactions. Still, it’s important to approach […]

Costumer Making Contactless Payment In Cafe With Embedded Finance

Getting Started On Embedded Finance

Many clients have been asking about embedded finance, and as every schoolteacher knows for every person who asks a question, there are at least 10 others who have a question but are afraid to ask it. For both the questioners and those afraid to question, we at Perficient thought we would provide some background on […]

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Custom JavaScript Sitecore Fields

Introduction Custom fields are a powerful tool for extending functionality and improving ease of use. This article will explore creating, organizing, and implementing custom JavaScript Sitecore fields with an iframe. By using an iframe to load a separate HTML document, you can cleanly contain all of the necessary CSS, JavaScript, and HTML files. We’ll walk […]

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Justin Racine Named a CMSWire Contributor of the Year

Perficient’s Director of Commerce Strategy Justin Racine was recently named one of CMSWire’s Contributors of the Year. CMSWire is one of the leading communities of CX professionals, whose goal is to advance its members via high-impact knowledge. The Contributor of the Year recognition is awarded to authors whose articles greatly resonated with the CMSWire community […]

Department of Justice (DOJ) wants to ensure website access for persons with disabilities

Accessibility Certifications

As a consultant, staying up-to-date on the latest accessibility guidelines and best practices is crucial for providing top-quality service to your clients. One way to demonstrate your expertise in this area is by obtaining certifications related to the Americans with Disabilities Act (ADA) and the Web Content Accessibility Guidelines (WCAG). In this blog, we’ll explore […]

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Is Your Healthcare System Focused on the Caregiver Experience?

“Patient experience” has become a buzzword in healthcare circles over the past few years. In fact, a quick Google search brings up over 40 million results so it’s safe to say it’s a major focus for the industry. But what about caregivers — those folks who are caring for sick children, partners, friends, and family […]

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3 Perficient Healthcare Projects Awarded for Design Excellence

Perficient is pleased to announce that our work for Becton Dickinson (BD), Quest Diagnostics, and Access Clinical Partners (d/b/a GoHealth Urgent Care) has gained recognition in the 2022 eHealthcare Leadership Awards.  BD’s PureWick™ System Empowers Patient Independence With an Enhanced Commerce Experience Best Site Design, Platinum | Journey analyses power an integrated commerce site for BD’s […]

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