Innovation and Product Development

Perficient Mobile Solutions and Modern Web Group Host Virtual Roundtable Event

Last week, Perficient’s Mobile and Modern Web Group held a virtual roundtable to discuss user-centric mobile product management and why putting users first is the first step in successful innovation and growth. The roundtable entitled, “Reframing Your Mobile Experience for Product Success”, featured an incredible lineup of mobile product experts from a wide range of […]

Man outside on mobile

PACE New Features: Inbound & Outbound SMS, Dynamic Agent Experience, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Pbireact

Create a React app that shows PowerBI data using REST

Intro Many times a client wants some sort of customized view of the data they have in PowerBI. The truth is, as powerful as it is PowerBI, like all BI tools, offer limited customizability. However, PowerBI comes with a powerful RESTful interface that we can use to show the underlying data however we wish. This […]

Istock 639739758

PACE New Features: Microsoft Teams Chatbot, Real-Time Dashboards, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Istock 843015650

Application Modernization Pillar #5: Custom Application Development

In this blog post, we will explore custom application development and its role in application modernization. Read about the first, second, third, and fourth pillars of application modernization. Custom Development within Application Modernization Businesses can no longer survive with generic digital offerings that simply mirror their competitors’. Escalating customer expectations and the rise of startups […]

PACE New Features: Facebook and Instagram Messaging, Customizable Dashboards, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Istock 1291751221

Perficient Listed in Forrester Now Tech: Modern Application Development Services, Q1 2022 Report

Businesses need to frequently develop new technology products and applications to stay competitive in continuously changing markets with evolving customer expectations. While relying on in-house development capabilities is ideal for some organizations, it is not always feasible. In the report, Now Tech: Modern Application Development Services, Q1 2022, Forrester states that, “Software is at the […]

Istock 514469972

Serve a Digital Amuse-Bouche with Apple App Clips and Google Instant Apps

Want to Tantalize your Audience with an Amuse-Bouche of your Mobile App? Wait, what’s an amuse-bouche? It’s a single-bite appetizer that translates to “mouth amuser.” It serves as an incredible preview of what’s to come in your course meal. Apple App Clips and Google Instant Apps can serve as your digital amuse-bouche. It can serve […]

Shutterstock 403856026 (3)

Configure your Microsoft Teams Integration with Amazon Connect through PACE

Today, many businesses depend on Microsoft Teams for internal communications and Amazon Connect for their contact center, making it challenging for agents to accept queued calls and simultaneously answer internal calls in Teams. Suppose there is no status synchronization between the two solutions. In that case, this behavior could significantly impact several levels, such as […]

Get Healthcare IT and Business Leaders Marching to the Same Beat

Strengthening Healthcare C-Suite Relationships & Partnership: IT, Marketing, Revenue

What do the Chief Information Officer (CIO), Chief Marketing Officer (CMO), and Chief Revenue Officer (CRO) need from each other in order to deliver on transformative business outcomes and customer success? Certainly not more short-term fixes. Instead, they need three things: A cross-functional partnership Shared longer-term business and IT roadmaps Nimble architecture  “Just 36% of […]

Highway Junction Aerial View

Despite Supply Chain Challenges, Automotive Innovation Will Drive Ahead in 2022

It’s not news that 2021 wasn’t an easy year for the automotive industry. While online car sales jumped from less than two percent to around 30 percent, chip shortages and other supply chain issues left many car dealerships with extremely low inventories and longer-than-usual wait periods. But the woes have not slowed down innovation; here […]

Istock 1167739701

PACE New Features: Sentiment Analysis, Scheduled Reports, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Load More