Innovation and Product Development

A woman helping her male coworker work on code

Forecasting, Capacity Planning, and Scheduling Now in Preview for Amazon Connect

Amazon Connect now offers a preview of Forecasting, Capacity Planning, and Scheduling capabilities directly from the Amazon Connect console. This is a significant step forward since Amazon Connect already offers integrations with the leading WFM providers. However, with these out-of-the-box features based on machine learning, Amazon now allows its customers to safely predict their future […]

Image of arrow icons illustrating opposing directions of organizational change.

6 Areas That Stall Organizational Change

In 1987, Mary Lippitt released a change management model that beautifully illustrated five key areas for organizational change. In 2000, Tommy Knoster extended Lippitt’s concept and included a sixth area of importance: consensus. It is now referred to as the Lippitt-Knoster Model for Managing Complex Change.

Incorta Analytics

10 Steps to Integrate Power Apps on Power BI Dashboard

Microsoft Power Apps is an excellent example of a Platform as a Service (PaaS). It allows you to create mobile or tablet apps for internal business users that can run on Android, IOS, and Windows. We can now integrate Power Apps into our Power BI reports using the Power Apps visualization in the Power BI […]

Little boy pretending to be a pilot

4 Great Shortcuts for Oracle Cloud HCM Compensation

Finding a new shortcut, such as DIY home projects or driving to a familiar location, is always helpful.  Of course, it is nice to be more efficient at work; any tips can help improve your speed. Specifically, the Compensation module for Oracle Cloud HCM has many shortcuts to enhance the user experience.  Unfortunately, we continue […]

Man using tablet to look at charts

Perficient Recognized in The Forrester Wave: Modern Application Development Services Q3, 2022 Report

Successful application development in the modern competitive landscape requires a strategic partnership with a trusted vendor that combines industry-leading technology partnerships with modern, scalable delivery methodologies. In the recent report,  The Forrester WaveTM: Modern Application Development Services Q3, 2022, Forrester states, “Modern application development (MAD) services focus on delivering modern digital software products that leverage […]

Swarm

Perficient Team Codes Their Way Through Toyota’s SWARM Hackathon

Toyota recently brought together over 400 software engineers to participate in their annual SWARM Hackathon. Beginning in 2019, SWARM is a program that brings to life innovative ideas by having engineers work to creatively solve specific issues in the automotive industry. After the hackathon, Toyota’s divisions then evaluate many of the ideas and bring some […]

Busted innovative idea, shown as a shattered lightbulb.

4 Harmful Innovation Myths

Creating a culture of innovation is a fragile effort. It needs to be nurtured and encouraged. If your work culture doesn’t allow for creativity, your organization’s big ideas might pop like a broken lightbulb!

Is there a best time to send an email?

PACE New Features: Email Routing, Queue Voicemail, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Digital Account Openings

PACE New Features: Queue Live View Dashboard, Customizable Roles and Permissions, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Cloud Computing

Are you Ready to Ride the App Modernization Journey?

App Modernization is the most common buzzword we hear these days along with Digital Transformation. We have been hearing these words for a long time in the IT space. In fact, they go in a circular motion every now and then. But as an organization, the journey of Application (App) Modernization may look different than […]

Perficient Mobile Solutions and Modern Web Group Host Virtual Roundtable Event

Last week, Perficient’s Mobile and Modern Web Group held a virtual roundtable to discuss user-centric mobile product management and why putting users first is the first step in successful innovation and growth. The roundtable entitled, “Reframing Your Mobile Experience for Product Success”, featured an incredible lineup of mobile product experts from a wide range of […]

Man outside on mobile

PACE New Features: Inbound & Outbound SMS, Dynamic Agent Experience, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

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