COVID-19 appears certain to be a long-term challenge, with successive, overlapping waves of surge and retreat. Healthcare providers and payors remain immersed in the pandemic. Deaths and hospital admissions are well above normal levels, requiring emergency response measures to manage and care for thousands of patients. Many questions, nuanced by geographic and demographic considerations remain: […]
Platforms and Technology
Why B2B Leaders Are Investing in PRM: Forrester Report
You know it’s critical to stay connected to your customers. And if you’re in B2B, it’s vital to strengthen relationships with your partners, too. But which tools and technologies are the best fit – and the best investment? Why Channel Software, Why Now Forrester interviewed Perficient for its recent report The Forrester Tech Tide: Channel […]
Creating a Seamless B2B Commerce Experience With CPQ, CRM, & ERP
In our recent blog, Strengthen Your B2B Commerce Experience with CPQ & PIM, we learned how integrating a product information management (PIM) system with a configure price quote (CPQ) system can build efficiency and accuracy throughout the B2B buying process. Next, we’ll explore the benefits and delineation of responsibility between a customer relationship management (CRM) […]
Exploring the Sling Feature Model: Part 1
In my previous post about AEM as a Cloud Service, How AEM Scales, I discussed the new Sling Feature Model which is a key part of how Adobe scales their new AEM as a Cloud Service solution using Kubernetes. The goal of the Feature Model is to create a better way to provision Sling instances […]
COVID and Commerce: Why a Pandemic Will Compel B2B Businesses to Adopt B2C Models
In a previous blog, Digitally Catering to New Customers Post-COVID, I explored the impact COVID has had and is continuing to have on B2B healthcare organizations, specifically in areas such as commerce and site traffic for organizations that sell health/wellness products. I mentioned that there were two scenarios I can see unfolding as COVID continues […]
Digital Innovation When It’s Needed Most the Theme of Microsoft Inspire’s Day 1 Keynotes
The COVID-19 pandemic was always likely to be a talking point at Microsoft Inspire. Microsoft didn’t shy away from it either, acknowledging immediately that this year was a little different. The keynote speakers on Day 1 of Inspire – Microsoft Corporate Vice President of Commercial Partners, Gavriella Schuster, Microsoft Executive Vice President of Worldwide Commercial […]
How to Set Your Theme in Microsoft’s Power Apps
You’re ready to dive deep into Microsoft’s Power Apps, but maybe wondering the easiest way to use color schemes throughout your app. You can make your code into more readable and maintainable in just a few easy steps. Themes help with consistency throughout your app and let you easily reference colors while designing. Not only […]
Strengthen Your B2B Commerce Experience with CPQ & PIM
In our blog, Building Better B2B Commerce Experiences with CPQ, we explored how companies can benefit from implementing a CPQ system. To take it a step further, we’ll now explore how pairing a product information management (PIM) system with CPQ strengthens your tech strategy so you can build an effective B2B commerce experience. A PIM […]
Perficient’s Cloud Modern Data Platform Approach – Customer Journey & Capabilities
Various Enterprise clients across different verticals like Healthcare, High tech, Financial Services, Retail, Manufacturing, and Supply Chain etc. can leverage the Modern Data Platform approach. Marry in people, process and technology and you have Producers and Consumers with a great value add. This Digital Transformation approach will help enterprises looking to re-platform, helping various Line […]
Upcoming Webinar – Making the Most of Power Platform Center of Excellence
If you are at all a Microsoft follower – and with 82% of enterprises using Microsoft Office according to a recent survey by Spiceworks, chances are you’re at least peripherally aware of Microsoft products and solutions – then you may also be hearing all of the buzz around Power Platform. Power Platform is Microsoft’s low-code […]
Accelerate Your Contact Center Migration With the Perficient Starter Pack for Twilio Flex
One of the key advantages of Twilio Flex, Twilio’s cloud-based contact center platform, is that it is highly customizable. Organizations have a high degree of control over the customer, agent, and supervisor experiences. Many customers want to accelerate migration of their contact center operations to Twilio Flex with a robust suite of features. This is particularly […]
Add the Google Shipping Address Autocomplete Feature in Insite Commerce
Shipping address is a very important data point in online shopping, which is why improving the shopping cart experience with an address autocomplete feature is becoming more common on ecommerce websites. Adding the Google Places Autocomplete API to your online store’s checkout workflow can increase conversion rates, decrease abandoned shopping carts, and result in 20% […]