As COVID-19 spreads across the country, organizations are preparing for the future in an entirely new business landscape. Many companies are looking for solutions that can help them become more efficient and productive while saving money in the long term. Our digital mailroom solution, which can be built on any of the top three platforms, […]
Operations
Commerce During the Coronavirus – What Businesses can Do Now, Next, and for the Future – Part 2
This three-part series focuses on what digital commerce teams can do to shore up operations and remain effective right now, over the next few months, and in the mid-term future. Obviously, times are tough and every organization has unique challenges, so not everything below might apply, but sometimes the most stressful situations result in the […]
Preparing Your Company for the Next Crisis
While the world grapples with COVID-19, a novel coronavirus, many organizations are heads-down franticly trying to pivot and adjust on the fly, in order to continue operating in the dramatically shifting landscape. Information, and in some cases, misinformation is piling up. Markets are volatile. Your upstream suppliers are shutting down or reducing output. Your employees […]
3 Ways Retailers Can Remain Agile During Supply Chain Disruption
In the midst of COVID-19, we as individuals are faced with personal challenges, including keeping ourselves and our families safe. For businesses, and especially retailers, the challenges continue as you look to support the struggling economy and maintain sales while in-store traffic is significantly reduced. To remain agile during this time – and during any […]
Did We Plan for This? A Look at B2B Ecommerce Disaster Planning
Do we have a disaster preparedness plan for this? Can we stop our customers from hoarding products? What can we do today? Due to some unfortunate circumstances, the answers to these questions are now needed for B2B businesses, especially those who depend on ecommerce for their day-to-day activities. Though we hope this COVID-19 outbreak will […]
Quick Tips on Successful Remote Working
The world is going through an unprecedented and challenging time. As part of the global effort to support our healthcare system and limit the transfer of the COVID-19 virus, many organizations are asking employees to work from home if they can. For those organizations that don’t have a mature practice or policy on remote work, […]
Software Asset Management (SAM) Module using ServiceNOW
Software Asset Management (SAM) Software asset management is a business practice that involves managing and optimizing the purchase, deployment, maintenance, utilization, and disposal of software applications within an organization. SAM IN TERMS OF SERVICENOW The ServiceNow Software Asset Management (SAM) application systematically tracks, evaluates and manages software licenses, compliance, and optimization. You can reclaim unused software […]
DevSecOps – Reference Architecture
DevSecOps Reference Architecture When approaching a complex DevSecOps implementation, it is often useful to consider a Reference Architecture as a starting point. As illustrated in Figure 1, the automation activities can be broken up into three major areas: Continuous Integration (CI), Continuous Deployment (CD) and Continuous Compliance (CC). Each of these areas encompasses a separate […]
DevSecOps and Release – Operations Coordinator
The Operations Coordinator plays a key role in DevSecOps. In my previous post, DevSecOps and Release Coordination, I introduced the idea of four key responsibilities in the DevSecOps mediated release management process. The idea is to consolidate the validation and approval steps from a “gated” process involving many approvers, and shift the actual work of […]
[Guide] The Executive’s Guide to Intelligent Automation
Intelligent automation isn’t accomplished by a single technology working independently, but by a combination of different technologies working in concert: process orchestration, robotic process automation (RPA), and artificial intelligence (AI). Automation is a driving force of digital transformation. Enterprises of all sizes pursue automation for a number of reasons, such as to increase customer satisfaction […]
Manage Your SaaS
Software as a Service (SaaS) adoption is continuing to increase in most businesses. If your experience is like mine, your daily work and personal life illustrate this trend. About a decade ago, Office 365 was my first work-related and personal significant foray into this space. But SaaS offerings have multiplied over the last several years […]
Self-Service Receipts for Organizations without Inventory Management
Self-Service Procurement provides the capability to shop catalogs, shop external suppliers or marketplace sites, create purchase requests for internal or external sources, approve requests and create receipts. As self-service implies, the user is empowered to perform all transactions related to purchase requests and subsequent receipts. Consequently, ‘My Receipts’ application is structured to present information specific […]