“Perficient is a recognized leader in the digital consulting space, and I’m thrilled to be joining a team whose pride for their people is so immediately apparent,” shares Andrea Lampert, Vice President of People at Perficient. “In addition to the tremendous pride, there is a true service mentality and really smart people doing amazing work.”
Meet Andrea Lampert, Vice President of People
A senior executive with more than 18 years of experience leading HR transformation initiatives, Andrea brings a history of strategy and success to her new colleagues at Perficient. Most recently having served as the VP of Talent Strategies at BJC HealthCare, one of the largest nonprofit healthcare organizations in the United States, Andrea previously held similar HR leadership positions with other leading companies, including Express Scripts.
In this role, Andrea will work across the company to support business goals by driving the implementation of strategic objectives that focus on the people experience. “I look forward to working with the leadership team to connect the dots between business objectives, talent strategy, and operational initiatives to further cultivate a culture that challenges and champions great colleagues.”
We sat down with Andrea to learn a little bit more about her and her new role at Perficient.
What does a VP of People do?
We all know that great talent at Perficient is a differentiator and competitive advantage, and a VP of People sets the tone for looking at all that we do through the lens of our colleagues. It’s a shift to further cultivate our culture with a people-centric approach.
So, there’s still all the transactional work to be done, but the difference is in doing it in a way that considers the experience and engagement of our workforce.
But that’s not all! It’s also about strategically supporting our growing company to be flexible and scalable while aligned with our business objectives, talent strategy, and operational initiatives.
How will our clients benefit from the type of work you’re doing?
Research shows that employee engagement drives customer satisfaction. In other words, when we take care of our colleagues, they will take care of our clients. Sounds simple right? There’s a lot to that: employee engagement is about much more than job satisfaction; it’s about a commitment where colleagues choose to go the extra mile and give the very best of themselves at work. Focusing on the employee experience is paramount to achieving this commitment.
What do you look for in a teammate? A boss? An employee? A company?
Be true to who you are, be transparent, collaborate, be curious, respect and encourage differences, be kind, and be bold.
Why did you decide to come to Perficient?
I’ve watched the company growth over the years, and have always been impressed and intrigued. I’m excited by the vision and growth opportunities, great capabilities, and working with great people. I’m also thrilled to work with the leadership team now to continue building this unique and compelling global growth story right out of St. Louis.
In your opinion, what can employees do to make a difference? To find career success?
To begin with, I’m a believer in “do what you love and love what you do”. We spend most of our waking hours at work or thinking about work, so it better be fun and worthwhile.
To make a difference, simply do your best to add value, contribute to our goals, and be relentless in pursuit of continuous improvement, and challenge yourself — and your teammates — to be better every day.
As for career success, raise your hand, take initiative, and ask for help. There are mentors and sponsors all around you willing to help you navigate. And you can always ask me, I’m happy to help!
What excites you? What are you passionate about?
I get excited about an inspired group of committed people working together as a team for a common cause. I’m passionate about learning from mistakes and celebrating success.
I’m also passionate about giving back. I’m currently on the board of directors for an organization called Duo Dogs, and I own a “TOUCH” dog (Wally). Wally visits patients in hospitals, nursing homes, and hospice. Pure joy.
What is something people should be talking about?
Two questions we should all be asking and then promoting the answers: Why did you join Perficient? Why do you stay with Perficient and want to do your best work? The answers to those questions form the platform for what it means to work for Perficient.
Talk about the employee experience, learn about why that matters (I can recommend a great book if you are interested), and share your story with others. We all have a story.
What’s the best piece of advice you’ve ever gotten?
My dad told me “Be your best and the rest will follow”.