Strategy and Transformation

Why is this needed? It may just be me, but I’ve found it incredibly common for clients to request an unauthenticated URL to view in-progress pages within an AEM Author instance.  The ask makes a lot of sense, as often those who approve content will often just want to give a cursory glance, and not […]

We’re excited to present 5 Questions to Ask when Evaluating a Drop Ship Vendor, a white paper written in collaboration with our partner, Fluent Commerce and Perficient’s Directors of Commerce, Devanshu Sood, and Steve Gatto. Sood provided a key piece of advice to organizations looking to incorporate a DSV into their strategy, “The first step […]

Today’s customers and patients crave and expect both personalized and convenient shopping experiences. And when given those experiences, consumers tend to buy and be more loyal because there’s less friction in the buying journey. It’s a recipe for direct-to-consumer (DTC) business models to thrive… “Seven in 10 (69%) of Americans made at least one purchase […]

Earlier this year, my wife and I moved into a new home here in Charlotte. Before we moved, we made a concerted effort to spend time cleaning out and decluttering things that we had accumulated over the years but no longer wanted or needed to keep.  Having moved several times as an adult, I can’t […]

As expected, there was no shortage of announcements on the first day of Signal, mostly during the keynote. We’ll be able to dig deeper into the details on some of these in breakout sessions, but there is certainly some interesting stuff to talk about. Twilio Engage represents the first over-arching consolidation of services into a […]

Last month, Microsoft launched a new feature: associate a hub site to another hub site. This functionality will add the ability to associate a SharePoint hub site to another hub site to expand search results across multiple hubs in your organization. This will enable users to discover relevant content when searching on any sites related […]

Financial institutions must prioritize instilling empathy when interacting with their clients. It’s more critical now than ever because of the economic hardships many are facing due to COVID’s impact. In our latest webinar, “Optimization Strategies to Improve Collections,” Scott Albahary, Perficient’s financial services chief strategist, and Byron Gifford, Perficient’s collection transformations lead, shared tangible solutions […]

I wanted to expand a little on one of the core themes of a perspective I just published, Demise of the Document, the idea of Virtual Paper. It’s a concept that haunts me even as I’m drafting this post using Microsoft Word… A colleague did point out to me the irony of a think-piece titled […]

We are excited to announce our inclusion in Gartner’s Forecast Analysis: CPaaS, Worldwide, 2021, as a top-rated third-party System Integrator (SIs) for Amazon Connect and Twilio. This guide lays out expectations when it comes to CPaaS providers, how CPaaS should be working for your business, and the overall market prospect when it comes to leveraging […]

Data plays an essential role in today’s digital economy and keeping up with modern data management processes is key to staying competitive. In fact, enterprises with advanced data practices are more productive, innovate faster, are able to enter new markets quickly, and are more likely to be directly monetizing their data compared to their less-mature […]

If I were to ask one of your team members “what are you building?”, what are they more likely to answer? I’m adding a couple of checkboxes to the “Subscriptions” page I’m working on a feature that allows us to learn how and when a customer wants to hear from us.  This will allow us […]

We are all witnesses and participants in the English expression: “May you live in interesting times.” Eighteen months ago, who could have anticipated the outbreak of the COVID-19 pandemic, which brought an immediate shift for many people to work remotely. During this time, organizations hired many people who had not yet stepped into the office […]