Digital Transformation

As customer expectations around how to purchase insurance online evolve, it’s crucial for insurance carriers to create online purchasing experiences that exceed expectations and drive revenue and growth opportunities for their organizations. To do this the right way, insurance carriers will need to evaluate their current ecommerce strategy to ensure they’re meeting both business goals […]

TD Bank Group recently announced its Q4 2021 earnings were up 31% from Q4 2020, despite the challenges brought on by the COVID-19 pandemic. On its earnings call, the company elaborated that this in part was due to its dedicated, people-oriented approach to business. TD emphasized that this elevated focus on the customer experience has […]

In this blog post, we’ll explore application migration and its role in application modernization. Read about the first, second, and third pillars of application modernization. Historically, enterprises wanted to move applications to the cloud because they wanted flexibility, scalability, or the predictable pay-as-you-go cost structure that cloud providers offer. Now, they want environments that enable […]

It is not easy for a company to survive times of uncertainty and radical changes in all aspects (economic, technological, political, etc). However, IT companies have survived and grown enormously in times of pandemics. It has been almost 2 years since the pandemic began. Two years full of challenges and changes for many companies around […]

In today’s highly competitive and unexpected market, it’s important for your company to invest in innovative practices and opportunities to not only rise above the competition, but to delight customers and create a business dynamic that positively impacts how your organization operates in the long run.   In my experience, I’ve seen companies with great employees and incredible ideas create a […]

In this blog post, we’ll explore cloud modernization and its role in application modernization. Read about the first and second pillars of application modernization. Cloud adoption can have an impact on many types of modernization, including infrastructure and application. It shouldn’t be done in a vacuum (i.e. only modernizing your business processes but not your […]

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]

Consumer experiences outside of the healthcare industry continue to shape patients’ expectations when engaging with healthcare organizations. That’s why Genesis Healthcare System, an Ohio-based integrated healthcare delivery system, wanted to migrate its legacy content management system (CMS). The goal of delivering personalized, interactive experiences for patients was key for Genesis Healthcare System. A new CMS […]

In this blog post, we’ll explore network transformation and its role in application modernization. Read about the first pillar of application modernization here. Hybrid IT and multi-cloud adoption change the boundaries of remote and cloud locations, redefining what’s required of localized data centers and enterprise-wide networks. Historically, legacy systems kept information siloed, and IT teams […]

Modernization isn’t a new term – enterprises like yours have been updating on-premises, legacy systems to the cloud for years. But legacy technology poses a number of challenges that application modernization can solve. The five pillars of application modernization enable you to optimize your business systems, transforming the way your business works and keeping it […]

Goal setting occurs every year for leaders and their respective teams across all areas of an organization. Technical enhancements, process improvements, training, etc. are all typical goal topics which definitely deserve their place on the priority list. However, special consideration should be given to goals that require collaboration between teams within the organization. Finance and […]