On Monday, December 16, 2019, Insite Software was acquired by Episerver. This acquisition provides significant opportunities for both organizations. Episerver is known for its digital experience, personalization, and marketing automation capabilities. However, Episerver’s digital commerce product has been listed just outside the leaders in the eyes of analysts and the market. Episerver also has limited […]
Functions
A Christmas Carol of a Terrible Customer Experience
As we approach the holidays, I’m reminded of Charles Dickens’ A Christmas Carol, and how Ebenezer Scrooge came to see the light after three ghosts showed him the impact his actions had on himself and those around him, and how he could save his soul and improve the lives of others if he changed his […]
Want to Provide Amazon-Level Personalization? Now You Can.
Building customer satisfaction is crucial to winning satisfied, loyal, long-term customers. Customers appreciate when merchants remember them by name, or make recommendations based on their interests and past interactions. This gets tricky in eCommerce. People will “window shop” or browse leisurely for an hour in a store, but online customers who know exactly what they’re […]
Is Your Marketing Attribution Strategy Suffering From Weak Executive Buy-In?
This is the final post in a 5-part series on hidden attribution flaws marketers should watch out for in their marketing strategy. As we noted in earlier posts in the series, marketing attribution can be a challenge if you have flaws hiding in your marketing strategy. The last flaw in our hidden attribution series is […]
Is Your Marketing Attribution Strategy Missing The Most Relevant Account Connections?
This is the fourth post in a 5-part series on hidden attribution flaws marketers should watch out for in their marketing strategy. Marketing attribution can be a challenge if you have flaws hiding in your marketing strategy. The fourth hidden flaw in our marketing attribution series is missing the most relevant account connections. This flaw […]
Kubernetes Solution & Strategy for Enterprise Magento 2 Application
The hosting of an enterprise application is always challenging. It needs many complex components to work correctly and achieve agility, reliability, and security. In the past couple of years, container technologies have evolved rapidly to do the heavy lifting for enterprise applications in the cloud. The container has played a significant role in delivering robust […]
Revolutionizing Headless Commerce with Elastic Path
“Headless commerce” has quickly become the buzzword of the eCommerce world, but many are unsure of what a headless commerce experience actually entails. Often times, when organizations set out to develop a headless commerce architecture, they fail to consider how business processes and workflows will grow, change, and improve over time. As a result, many […]
Cloud Procurement Approval Management
Cloud Procurement offers a new interface defining approval workflow for Requisitions, Purchase Documents (Order, Blanket, Contract) and Supplier Management. Approval rules are managed in a user friendly interface that integrates back-end Business Process Management (BPM) while keeping a logical and complete setup in front of the user. While relatively simple to define rules in Approval […]
Install, Configure, Deploy FileNet P8 using Ansible
Here is something I’m working on at Perficient to make installing/upgrading, configuring, and deploying IBM FileNet P8 more efficient. It even creates a Domain, and Object Store. All using Ansible. If your organization is looking to implement something like this in your environment, give Perficient a call. We’ll be happy to assist. For […]
Agile Street Smarts – Creating High Performance Teams
What does it take to create a lean, mean project machine? Many have wrestled with this in the past. How do you get your teams to perform at optimal levels? SEMPERFI Support don’t smother, Empower and trust, Motivate , Put forth – communicate, Energize, Release – deliver, Fail fast, Iterate Turns out, Marine Seal […]
Join Us at B2B Online Miami to Jumpstart Your Personalization Plans
B2B customers expect the same level of personalization, frictionless service, and consistency across channels from their business transactions that they enjoy in their consumer buying experiences. To keep up with (and exceed) customer expectations, B2B companies need to be proactive in evolving their digital strategies and technologies. Join our Commerce, Digital Strategy, and Digital Marketing […]
IBM Sterling Supply Chain Suite: A Win for Global Supply Chains
IBM recently announced its IBM Sterling Supply Chain Suite. While the announcement encompasses its supply chain offerings, supply chain business, and supply chain brand, the underlying theme embraces the vision of the future – one based on an open, integrated supply chain platform. Reading into the announcement, IBM is further establishing the fundamental definition of […]