The novel coronavirus pandemic is perhaps the greatest single disruptor to the American healthcare system since the 1918 flu pandemic or the Civil War. Organizations nationwide are still figuring out how to handle its impact. One approach has been to lean on the healthcare marketing apparatus to speak to consumers, calm their fears, and share […]
COVID-19
As businesses around the world grapple with the impact of COVID-19 (more commonly known as Coronavirus), digital has the power to help organizations respond quickly while mitigating risk. Access Perficient’s latest insights into how you can leverage digital technologies, tools and channels to not only respond to the pandemic, but drive your operations forward and deliver experiences your customers need.
Don’t Forget About the PPP Loan Forgiveness Process
Many banks found it challenging to capture and process loan applications that were submitted in response to the SBA’s Paycheck Protection Program (PPP). The program has been intense – many of our bank customers pulled operations staff off all other tasks to processes PPP applications, sometimes going 24 hours per day. We learned that some […]
Recognized in Boston for Rapid COVID-19 Support
Digital transformation takes strategy, time, and intensive know-how. Now, pile on the dose of present day acceleration necessary in response to COVID-19. When digital transformation has to happen seemingly overnight, the challenge becomes all the more daunting for those trying to go it alone. The online tech community Built in Boston recently connected with Paul […]
Association of Change Management Professionals Features David Chapman on COVID-19
The Association of Change Management Professionals (ACMP) recently featured David Chapman, Chief Strategist of Organizational Change Management (OCM), in a blog post. David points out that current conditions call for new approaches to user enablement and that historic change management playbooks will likely not be effective. In this new reality, leadership concerns range from project […]
Loan and funding conduits empower healthcare, communities
Health insurance providers are moving swiftly as part of the COVID-19 solution From the beginning of the COVID-19 pandemic, health insurance providers have made decisive steps to help patients, support healthcare providers, and curb the spread of the virus. The need is significant, particularly as healthcare providers lose important revenue streams in order to prioritize […]
Curated for You… Resource Tips for Trying Times [Healthcare Series]
In the recent weeks that we’ve delivered our series of resource tips for healthcare, we’ve received so many encouraging and inspiring stories of tenacity, passion, and drive from those working on the front line to care for and rehabilitate our communities. We thank you for all you are doing. Knowing your focus has been stretched […]
Why You Need to Leverage Google Trends – Here’s Why #239
Google offers many great tools for digital marketers including this free tool that can help us find data on the latest search trends to get through this COVID-19 pandemic. In this episode of the award-winning Here’s Why digital marketing video series, Eric Enge shares some tips on how you can use Google Trends to get some marketing […]
Salesforce Care for Manufacturing + Free 1-Week Jumpstart from Perficient for COVID-19 Relief
In response to COVID-19, manufacturers are battling increased and unpredictable demands to support workers on the front lines. Together with Salesforce, we’re here to help – ensuring you have the agility, information, and tools you need to rapidly pivot operations and reallocate resources. Salesforce Care for Manufacturing: What It’s All About This week Perficient rolled […]
On-Demand Recordings From Perficient’s Virtual Teams Summit Now Available
COVID-19 has forced many organizations into a remote work scenario for which they may not have been prepared. Unfortunately, fundamentals and best practices are often forgotten during rushed predicaments such as these. With our new normal in mind, earlier this week, our experts hosted a virtual Microsoft Teams Summit event, to showcase innovative ways companies […]
Resource Tips for Trying Times: Rebuilding Post-COVID [Healthcare Series]
In this series, we’re looking at strategy considerations and recommendations for people like you in the healthcare industry who are facing the coronavirus pandemic head-on. TIP: Rebuilding in the aftermath – here’s what healthcare organizations will need to do COVID-19 has been the largest disruptor of the modern healthcare industry, and the situation only continues […]
Resource Tips for Trying Times: Breaking Down Silos [Healthcare Series]
We’re here to help inform and empower you as you help provide your expertise to healthcare consumers during the coronavirus pandemic. TIP: How COVID-19 is breaking down silos – rapid response communication requires a true and deep partnership In the old world, marketing, IT, and clinical operations were three largely separate silos. But the rapid […]
CX COVID-nnovation: the Good, the Questionable, and the Not-So-Good So Far
One and a half months into lockdown and most organizations are now through the initial scramble to assess, address, and run in the best way they are able. But some have gone beyond just getting to a run state and pushed innovation to address new and evolving customer experience expectations. But are all these “COVID-nnovations” […]