Introduction In Part I of our multi-cluster management series, we’ve introduced GitOps and gone over some of the reasons why you should adopt GitOps for the management of Kubernetes clusters. GitOps is always the #1 thing we set up when starting an engagement and we’ve spent a lot of time perfecting our best practices. Today […]
Strategy and Transformation
Make Your Design Team Family
Reap the Benefits of Making Design an Integrated Part of Your Project If your project requires major design inputs, such as in a new implementation or a site re-design, making sure the design effort is synchronized with the development effort is one of the keys to success. The benefit of tight coordination between design and […]
Sitecore Website Performance Guide – Part 1
Welcome to my series on Sitecore Website Performance. This series will outline the key metrics and tools used to track website performance as well as specific recommendations to improve page speed within Sitecore. In Part 1 we will review how to test website performance and how we get the most accurate results. What is the […]
5 Time Management Strategies to Implement as a Project Manager
Time management is a crucial part of success as a project manager. When your role requires you to wear many hats, as project management does, it’s important to be deliberate with you how spend your time. Often it can take months (or years) of experimentation to develop the perfect time management system for your work […]
Mitigation Planning: Preparation Tips for Time-off
Have you ever suddenly found that a person you depend on for a project is out on vacation? No matter your role on a team, a mitigation plan can be an ideal way to capture your expectations when it is your turn to take vacation. Your plan can provide guidance for how to handle certain scenarios, […]
Ensuring a Smooth Go-Live with a Cutover Plan
Project go-lives can be intense and take hours or even days. Following a detailed plan can streamline your go-live to help avoid a rollback and allow everyone to shut their computers as quickly as possible. Let’s discuss how to create a solid Cutover Plan to set yourself up for success. Why a Cutover Plan? First, the […]
The Five Whys – Simple Yet Helpful Root Cause Analysis
Most are familiar with the Five Ws for information gathering: Who, What, When, Where, and Why – adding in How for good measure (making it the Six Ws). Fewer are aware of the Five Whys which is a simplistic method of root cause analysis (RCA). This article explains the Five Whys, also known as a […]
The Few, the Proud, the Protected — Provisions in SCRA That Financial Institutions Must Be Aware Of
SCRA stands for the Servicemembers Civil Relief Act. The history of the SCRA can be traced back to a Civil War moratorium that protected Union soldiers and sailors from collection actions, divorce proceedings, and other legal issues during wartime. These protections resurfaced in 1918 with the Soldiers’ and Sailors’ Civil Relief Act. The Act was […]
Perficient and Pega: Working Together to Support Caseworkers
Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner. […]
Hip-Hip-Hooray for the HIP Sprint
Software delivery projects are most often organized into “Sprints” of work where the team is executing in what can feel like a never-ending loop of plan, execute, demo, repeat. This non-stop, fast-paced cycle leaves little breathing room for reflecting on or implementing unplanned improvements or technical debt which the team is bound to accumulate through […]
5 Implementation Patterns for ServiceNow GRC – Policy and Compliance
You can read Liyu You’s first blog about ServiceNow GRC, here. The ServiceNow Policy and Compliance Management provide a centralized process for creating and managing internal policies and controls that are mapped to external regulations, standards, and frameworks. For governance, it includes personas, roles, rights, and responsibilities. There are many regulations, standards, and frameworks […]
North Star Goal Setting
Goal Setting Options Abound There are many ways that businesses set goals, choose priorities, and ensure that their teams are rowing in the same direction. You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards. These are all great tools to help keep team alignment. […]