Have you ever suddenly found that a person you depend on for a project is out on vacation? No matter your role on a team, a mitigation plan can be an ideal way to capture your expectations when it is your turn to take vacation. Your plan can provide guidance for how to handle certain scenarios, […]
Strategy and Transformation
Ensuring a Smooth Go-Live with a Cutover Plan
Project go-lives can be intense and take hours or even days. Following a detailed plan can streamline your go-live to help avoid a rollback and allow everyone to shut their computers as quickly as possible. Let’s discuss how to create a solid Cutover Plan to set yourself up for success. Why a Cutover Plan? First, the […]
The Five Whys – Simple Yet Helpful Root Cause Analysis
Most are familiar with the Five Ws for information gathering: Who, What, When, Where, and Why – adding in How for good measure (making it the Six Ws). Fewer are aware of the Five Whys which is a simplistic method of root cause analysis (RCA). This article explains the Five Whys, also known as a […]
The Few, the Proud, the Protected — Provisions in SCRA That Financial Institutions Must Be Aware Of
SCRA stands for the Servicemembers Civil Relief Act. The history of the SCRA can be traced back to a Civil War moratorium that protected Union soldiers and sailors from collection actions, divorce proceedings, and other legal issues during wartime. These protections resurfaced in 1918 with the Soldiers’ and Sailors’ Civil Relief Act. The Act was […]
Perficient and Pega: Working Together to Support Caseworkers
Child welfare caseworkers are among the most overworked government employees, they shoulder the responsibility for the well-being and safety of our most vulnerable population – children. The work of today’s caseworkers is limited by disjointed processes and siloed data. These aging, disparate legacy systems do not support their work in a timely and efficient manner. […]
Hip-Hip-Hooray for the HIP Sprint
Software delivery projects are most often organized into “Sprints” of work where the team is executing in what can feel like a never-ending loop of plan, execute, demo, repeat. This non-stop, fast-paced cycle leaves little breathing room for reflecting on or implementing unplanned improvements or technical debt which the team is bound to accumulate through […]
5 Implementation Patterns for ServiceNow GRC – Policy and Compliance
You can read Liyu You’s first blog about ServiceNow GRC, here. The ServiceNow Policy and Compliance Management provide a centralized process for creating and managing internal policies and controls that are mapped to external regulations, standards, and frameworks. For governance, it includes personas, roles, rights, and responsibilities. There are many regulations, standards, and frameworks […]
North Star Goal Setting
Goal Setting Options Abound There are many ways that businesses set goals, choose priorities, and ensure that their teams are rowing in the same direction. You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards. These are all great tools to help keep team alignment. […]
Agile Sitecore Training – Part 2 of 3
Agile Sitecore Training – Part 2 of 3 Introduction This post is the second in a series discussing applying agile practices to training for Sitecore products. In the first post, I covered applying “Individuals and Interactions over Processes and Tools” to training. In this post, I will look at “Working Software over Comprehensive Documentation”. Over […]
You’re Ready for Change. Is Your Organization?
We’ve seen the headlines. We’ve read the articles. Technology transformations are here and appear to be never ending. As a matter of fact, they are accelerating. Organizations are prioritizing their technology initiatives and increasing their IT budgets; yet the majority (about 70%) of these initiatives do not reach their goals. Perhaps because technological change is […]
6 Ways to Ensure a Successful Project Closeout as a Project Manager
Imagine you’re running a marathon – you’ve trained hard, your pace is great, and you’re feeling good. Finally, after many miles, you spot the finish line. Is that when you pump the brakes and lose focus? Of course not! You’d keep pushing through to the very end – you’ve come this far, you’re way too […]
OneStream: A Simple Guide to Building Reports and Dashboards Part 3 of 3
For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic. Part 1 – How to Build […]