Research and Studies

How to Better Serve Your Clients with Automated Fulfillment Systems

The goal of each business is to meet and exceed customer expectations by accurately fulfilling orders even when against extreme demand. Many organizations choose to fulfill with at least one manual rules-based approach based on factors like proximity. While this may seem like an ideal solution, there are automated supply chain methods companies can implement […]

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In Pursuit of Supply Chain Excellence: Perficient Webinar Featuring Forrester Consulting

Ecommerce has revolutionized the way businesses in every industry operate and provides endless possibilities to expand sales channels, grow revenue, and elevate the customer experience. But with digital growth comes new complexities, and many companies are missing out on the benefits of ecommerce due to manual, rule-based order management processes. By shifting your focus to […]

Announcing Perficient’s Forrester Consulting-Commissioned Study: Get Supply Chain Right!

We are excited to announce the launch of our recent study, Get Supply Chain Right! Intelligent Fulfillment Boosts Customer Service And Return On Inventory Investment. This commissioned Forrester Consulting study includes the results from a survey of more than 200 supply chain professionals to gain insights on how intelligent order management and automated supply chains […]

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Jumpstart Your Platform Selection and Avoid Lengthy RFP

Let’s say it has been ten years since you last implemented your self-service customer portal and it’s starting to show its age. A lot has changed in the portal space since that time and you want to consider a new platform to support your ongoing digital transformation efforts. As you start to research what’s available […]

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TCP Protocol Configuration Setting in Linux Servers for Fixing Network Latency Issue

Transmission Control Protocol (TCP) is a fundamental networking protocol. It is part of the Internet protocol suite and operates in the transport layer. All networking transmissions are broken up into packets. TCP guarantees that all packets arrive, in order, and without errors. This requires a lot of back-and-forth communication (Three-way handshake). Problem occurs when packet is not […]

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Do Links Still Matter for SEO in 2020?

Here are the results from the fifth of our “Links as a Ranking Factor” studies. We conducted the first of these studies in May 2016 and have been tracking the same query set over time to measure any material shifts in the role of links. In this year’s study, we also expanded our examination of […]

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What Is Digital? – Part 2

In the first installment of this series, we explored the definitions of “digital” preferred by Perficient clients and other digital professionals. This episode continues our exploration into the nature of digital. We’ll look at the business benefits expected of digital, innovations associated with it, and attitudinal trends shaping investments in digital. Digital by Association In […]

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What Is Digital? – Part 1

When you hear “digital,” what comes to mind? A smartphone? Your Twitter feed? Maybe this morning’s Peloton session you absolutely crushed? Or perhaps it’s live-editing a Google document with teammates in multiple time zones. Or using AI to coax meaning out of data that not long ago you thought to be worthless. Digital can be […]

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Perficient Listed as Mid-Size-Consultancy in Adobe Implementation Service Providers Report

Adobe is a top digital experience platform with a suite of solutions to enhance brands’ customer experience. To utilize its full breadth and complexity of components, Adobe partners offer unique capabilities and insight, along with certified Adobe experts. This is where Perficient excels as a digital consultancy with more than eight years of Adobe partnership […]

Rating the Smarts of the Personal Assistants – 2019 Edition

We are pleased to present the 2019 update to our Digital Personal Assistants accuracy study. In this latest edition of the study, we tested 4,999 queries on seven different devices: • Alexa • Echo Show • Cortana • Google Assistant on Google Home • Google Assistant on Google Home Hub • Google Assistant on a […]

5 Steps to Creating Customer Journeys & Personas

Marketing and sales teams often grow into silos. And although both are working toward the same goal, they have a lack of shared knowledge about where – and how – they can fit together based on customer activity. Unfortunately, there isn’t a one-stop-shop for reference when creating marketing experiences, measuring engagement and integrating sales efforts […]

How to Use Research & Personas for Personalized Marketing

Personalization, by definition, should not be a “one-size-fits-all” effort. It’s a customer-driven approach that can dramatically improve marketing results by leveraging user data, customer insights and strategic knowledge of a customer journey. Most importantly, it can build trust between customers and brands, as well as increase B2B sales by reaching current or prospective customers through […]

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