Digital Transformation

In our final blog on insurance commerce, we build on the previous insights on strategy, customer needs, and internal readiness. We’ve always advocated a process-first mentality – and once these key inputs are ready, technology can be a great accelerator or activator of your strategy.  As we draw on the cumulative insights of insurance commerce, […]

App Modernization is the most common buzzword we hear these days along with Digital Transformation. We have been hearing these words for a long time in the IT space. In fact, they go in a circular motion every now and then. But as an organization, the journey of Application (App) Modernization may look different than […]

Param Singh: Hello, everyone. My name is Param Singh, and I’m the director of the clinical operations solution practice here at Perficient life sciences. And I want to welcome everyone to today’s video session where we’re going to give an intro to the value of the Lokavant platform and get a chance to briefly see […]

This is a series covering the new products released to the public by Appian during Appian World 2022.  Read the first blog here.   Traditional Process Mining Process mining is an intricate system where the goal is to turn data into actionable insights.  Traditionally, Process mining follows a three-step process to make your data useable […]

The pandemic accelerated the demand to shift to a value-based care model that requires greater patient engagement and digitizing of complex documents among payers, providers, and care team members to meet the needs and preferences of consumers. During the last two years, the demand to adopt virtual care also accelerated. Healthcare providers must embrace digital […]

While it was once expected and acceptable for lenders to enforce standardized payment due dates and policies, COVID-19 brought the impracticality and ineffectiveness of a “one-size-fits-all” approach to credit and lending to light. Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. And for good. […]

Much is being written in the media about generational decision-making when it comes to healthcare. Boomers are closing the digital divide, millennials are driving a streamlined end-to-end experience, and Gen Z is pushing that experience to include more transactional services such as voice search. But where is Gen X in all of this? The generation […]

We are excited to announce that Karie Daudt, Director of Commerce Strategy, and Justin Racine, Director of Commerce Consulting, will speak at Digital Commerce 360’s EnvisionB2B in Chicago, Illinois. EnvisionB2B is an in-person conference that connects ecommerce experts and researchers to B2B professionals to help them build and maintain a digital B2B strategy that speaks to their […]

Last week, we introduced our blog series on insurance commerce. We discussed the need to consider all the commerce activities that take place before the customer engages in a purchase. First, You’ll Need a Strategy There are many versions of the famous quote that says, “Strategy without execution is a dream, and execution without strategy […]

In our previous blogs, we’ve documented how insurance is a complicated product for the traditional commerce process. Let’s recap what we’ve covered: It’s a product mandated by the state, financial institutions, and professions for many parts of life – driving, homeownership, rental, professional liability, and others. But it’s not a product that most of us […]

Perficient’s team of Atlassian experts help clients with all of their tooling and process needs. The team is comprised of a cross-functional group of consultants and architects with backgrounds in agile coaching, project management, system administration, engineering, quality assurance, and automation. Certified professionals work across the full Atlassian product suite (and Marketplace applications) including Jira, […]

The connection between technology and consumers in the insurance industry has never been more relevant. Although the insurance industry was already facing rising competition and customer expectations, the global pandemic forced our industry to take legacy processes and technologies, and transition to “digital” seemingly overnight.  With the rise in vaccination rates and a hopeful return […]