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Over the past five years, SEO has become an increasingly more important channel for acquiring new customers. The advent of COVID-19 has only accelerated that trend, as people spend more and more time online. That impacts all types of healthcare companies, including providers, insurers, device manufacturers, and pharmaceutical companies. In this post, we’ll discuss some […]

If you’re part of an organization, there is a very good chance that you have some type of phone system that you use on a daily basis. However, you may not know that there are certain rules/regulations that must be accounted for so you can remain compliant with FCC regulations. Recently the FCC (Federal Communications […]

In a race to gather, analyze, identify, and personalize messaging for customers to capture, acquire, and maintain customer relationships, organizations need a clear vision and strategy about their customers. There are two parts of that strategy: Customer experience with an emphasis on design and empathy Customer intelligence with an emphasis on analytics and data   […]

Perficient takes pride in the work we do as we partner with clients to create exceptional experiences for their end customers and internal teams. We love to use our CX strategy, design, and development expertise to help companies achieve their goals and engage with their customers. Earning outside recognition for the work we do is […]

COVID-19 has taken businesses by surprise and impacted every single industry. However, we’ve seen that having an order management system (OMS) has given some companies a leg up in avoiding supply chain disruption and continuing to run smoothly during this crisis. Surviving the COVID Crisis and Overcoming Supply Chain Disruptions The most critical takeaway businesses […]

As workers continue to remain remote, Microsoft Teams usage continues to grow. The reason for that is simple, with Teams being seen as potentially the ultimate application platform. For organizations that are new to Teams, though, there is a lot to know in order to get the most out of it. It isn’t just about […]

When the COVID-19 pandemic struck, the reality quickly became apparent that many healthcare organizations were ill-equipped to fight the COVID-19 battle. Healthcare has been stretched to new limits in inpatient volume, equipment shortages, and the sheer number of calls, emails, and inquiries coming from the patients/members, media, and government. So what has helped healthcare clients […]

Over the last couple of years, Oracle has been incredibly hard at work developing, from the ground up, what many are calling a game-changer for Oracle—and its customers. It’s called Clinical One. If your company uses any Oracle Health Sciences applications, you’ve probably already heard a little about Clinical One. You may already have received […]

Microsoft recently announced a plethora of new Teams management capabilities, all of which can be used today! These new management features and capabilities rolled out at the end of July and touch several different areas of Teams management. Today we’ll be summarizing all the latest and greatest enhancements so you as the IT administrator can […]

As you navigate the current landscape, providing a personalized and superior customer experience is more important than ever before. Successful leaders recognize that communicating with customers effectively can be the difference between standing out or losing a customer to a competitor – especially now. Join us for a discussion about how cloud-based contact centers can […]

Meet Some of Our Perficient Colleagues from Lafayette, Louisiana “I work in the QA practice for Lafayette Delivery Center (LDC). I have worked in Quality Assurance (QA) lead capacity for multiple clients. I have helped set up Automated Testing framework and best practices. I also work with QA Center of Excellence at LDC and host […]

DevOps World by CloudBees brings together thought leaders, practitioners, project contributors, and the entire DevOps ecosystem into one global, virtual event. By attending, you’ll have the opportunity to learn, explore, and help transform the future of software development and delivery. The event takes place Sept. 22-24, with a day of hands-on workshops on Sept. 25. […]