Customer Experience

In this series, we’ve been discussing how your healthcare organization (HCO) can support the caregivers who are caring for your patients and members and why it makes good business sense for you to do so. When the caregivers who are supporting your patients/members feel respected, seen and understood, it has many benefits for your organization, […]

The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven […]

Shoptalk held its first ever Fall conference in Chicago this past week and our very own Justin Racine, Principal of Unified Commerce, was present to take it all in. This year’s theme was 007, so Justin was on a reconnaissance mission to gain as much information on retail and commerce trends as possible. Here’s a […]

InsureTech Connect (ITC), the world’s largest gathering of insurance innovation, is next week! This event offers a unique opportunity to meet new people, form partnerships, and discover solutions to your biggest challenges. Perficient Principal and Insurance Industry Lead Brian Bell is gearing up to attend yet another ITC. After last year’s event, Bell shared common […]

Spurred by recent AI advances and improvements made during the global pandemic, accessibility has become an integral component to an increasingly digital-first world. Ensuring that technology is accessible for everyone should be a high priority for all digital properties. Providing an outstanding experience for both customers and employees is crucial for business success, and directly […]

In this series, we’re discussing how your healthcare organization (HCO) can understand and address the needs of caregivers who are caring for your patients and members, as well as why it makes sense from a business perspective for you to do so. When caregivers of patients/members within your organization feel seen and supported, it leads […]

Let’s be honest – projects can get messy fast. It’s all too easy to get tangled up in the details and lose sight of the bigger picture. That’s where Agile epics step in, helping you think big while staying grounded in the steps that lead to success. Epics act as the link between your grand […]

This comprehensive guide walks you through the process of setting up Splunk Universal Forwarder to send real-time logs to Splunk Cloud. Learn how to enhance your organization’s log management capabilities, from installation to troubleshooting. Introduction to Splunk Cloud and Universal Forwarder What is Splunk Cloud? Splunk Cloud is a powerful cloud-based platform for collecting, analyzing, […]

In our previous blog, we explored how to set up Splunk Cloud and index dummy data using the upload option. Now that you have your Splunk Cloud environment up and running, let’s take it a step further. In this blog, we’ll dive into the HTTP Event Collector (HEC), a powerful feature in Splunk that allows […]

Splunk is a powerful platform designed for searching, monitoring, and analyzing machine-generated data via a web-style interface. It captures, indexes, and correlates real-time data in a searchable repository, from which it can generate graphs, reports, alerts, dashboards, and visualizations. It’s designed for anyone who wants to gain insights from their data without the need to […]

 Broad changes are underway in energy and utilities organizations, many influenced by trends from other sectors. These shifts are pushing companies in utilities and oil and gas to rethink their approaches, creating new cross-industry dependencies and consumer interactions. Working to Accommodate Changing Consumer Behaviors Energy companies are responding to evolving consumer behavior. In utilities, […]

A rabbit hole Recently, I was learning about some new Adobe software, and came across the line of code import Theme from “@swc-react/theme”. This quickly dropped me into the web development education rabbit hole… A quick search shows me that “@swc-react/theme” is React Wrappers for Spectrum Web Components. Another search shows that Spectrum Web Components […]