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Posts Tagged ‘integration’

Caterpillar Inc. is Digitally Transforming to Drive Business

Caterpillar is the world’s leading manufacturer of construction and mining equipment, diesel and natural gas engines, industrial gas turbines, and diesel-electric locomotives. Connecting with customers in today’s rapidly changing environment is more challenging than ever.  To address these challenges Caterpillar continues to invest in technology platforms that will enable its dealers to sell more machines, […]

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How to Implement Lighter Weight Portals, Part 3: Knockout Portlet

In this series, I’m showing how Portals don’t have to be heavyweight.  In Part 1, I wrote about how to make the infrastructure lighter by using cloud or IBM’s Pure System.  In Part 2, I introduced the concept of using IBM’s Web Content Manager system to build very simple portlets. Now in this final installment, […]

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Why Patient Portals Remain Healthcare’s Enigma

CIO.com has an interesting article about why patient portals just aren’t popular.  I think the author, Brian Eastwood, gets some things right but also misses some key reasons or challenges.  Here’s what he got right. Adoption just isn’t very high. No one is using the patient portals that are out there. Doctors don’t use portals………….and […]

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Integrating IBM Digital Experience and Microsoft SharePoint

Jason Cornell spoke at the IBM Digital Experience Conference about how well IBM Digital Experience software integrates with SharePoint. When IBM talks about integration with SharePoint, its usually how to display SharePoint content or apps within WebSphere Portal. There are a bunch of ways that IBM has enabled out-of-the-box integration with SharePoint: IBM has Web […]

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Are Portals Really Dead?

So lately I’ve been seeing a new class of web site that leans more towards custom development than a horizontal portal.   The factors influencing  a custom development approach mainly fall into the proliferation of Web/RESTful services and better front end tooling in AngularJS, Bootstrap, and similar items.  Both Forrester and Gartner have labeled horizontal […]

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Oracle Merging It’s Marketing Cloud Into Tighter Knit Suite

As anyone who has followed the Digital Marketing world knows, Oracle bought Eloqua, Responsys, and Compendium. They all form the Oracle Marketing cloud although they haven’t gone through a lot of integration.  Oracle announced some information on the alignment of product release cycles and other updates. PC World has an article about it. Oracle is […]

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Optimizing Experiences Using IBM TeaLeaf

IBM Tealeaf is a tool that can help you optimize customer experiences with your website.  Here are a couple of examples of where Tealeaf can be used: A customer has an issue with the website and calls your service center for help.  Rather than have the customer relive the poor experience, Tealeaf allows the CSR […]

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What’s coming in WebSphere Portal and WCM

Rob Will, Chief Architect at IBM, presented the future vision for Portal and WCM today.   He started out talking about how the concept of customer experience has been evolving over the past few years.  A core shift has been to enable non-technical users to do more and more with less reliance on IT. A slight […]

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IBM WebSphere Portal adds enhanced marketing features

Almost one year ago at IBM Connect 2013, IBM showed some advanced marketing integration with IBM WebSphere Portal.  The demos showed marketers easily customizing portal pages with targeted content based on market segmentation.  Some of the features demo’d last year have slowly crept into the product. Today, though, IBM announced a much better integration between […]

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Perspectives and insights from our thought leaders on change management, Big Data, cloud, mobile, integration, APIs, analytics, digital experience and business optimization strategies to drive digital transformation.

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