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Healthcare Information Integration Challenges and Solutions

Healthcare IT is ever-changing and Perficient is on the forefront of this change, guiding the industry and those we serve toward a brighter future. We partner with healthcare companies to help people live their lives to their fullest potential today, using best practices and cost saving technologies and processes. As we look to the future […]

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Why We’re Looking Forward to Denver Startup Week

According to the event organizer, “Denver Startup Week is about innovation for founders, developers, product managers, designers, marketers, sales teams, and makers.” This week-long extravaganza promotes the lively spirit of Denver, while endorsing the entrepreneurial presence that Denver has to offer. Denver Startup Week is a continuous celebration of everything entrepreneurial and innovative in Denver. This […]

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Clear Salesforce Requirements = Clear Defect Tracking

Break these rules and suffer the consequences! If you do not have clearly understood requirements and logged defects, you will spend countless hours debating over what is in scope, what is not in scope, what defect should be fixed and what defect should be backlogged and pushed to a later sprint. One defect, discovered recently […]

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Minimum Viable Product (MVP) May Not Be Maximum Value

In software development, the Minimum Viable Product (MVP) is the quickest time to release for something useful. All these words are loaded: “quickest,” “release,” and “useful.”  Noting that development is a change, the definition [of a one-time] MVP depends on your planned current vs. future business state. Yes, I emphasize that your MVP vision depends […]

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Old Problem – New Context – Business to IT Translation

In today’s world  of “Cloud Everything” using “Hyper Everything” we still see an old problem creating challenges. Most IT organizations are still struggling to translate business requirements into technology requirements. Cloud has allowed us to simply accelerate the process of seeing the disconnect. I had the opportunity to hear about this experience from one of […]

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Refactoring Java Legacy Deprecated API

Problem: There are certain java code refactoring in the long-running applications, that are due to deprecated legacy APIs, that needs to be replaced with latest APIs/libraries. For example, when we upgrade AEM server from 6.2 to 6.3, Apache Sling Commons JSON libraries are deprecated and we may need to replace its references with newer Gson […]

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Antifragile Software: 6 Things to Know and Watch

This blog is a summary, with lots of links, of the antifragile software movement. Loosely, Antifragile is the property of thriving through volatility and surprise.  You can refer to the budding antifragile software manifesto , but note also that this goes beyond robust/resilient (see the picture below). As part of a Digital Transformation, here are six things to think […]

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The 7 Critical Challenges Supporting Healthcare Use Cases

The challenges in delivering healthcare data solutions that address complex healthcare business problems aren’t obvious when setting sail on an exciting new project. It’s focus a large percentage of your time searching for the latest sophisticated data crunching, machine learning, predictive data analytics tools around that will magically solve all of the problems without fully […]

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Oracle BI Data Sync: How to Add a New Fact

Following my previous blog post on how to add a new Dimension to a Data Sync task, this post looks at how to add a Fact and perform a lookup on dimensions while loading the target fact table in a data warehouse using Data Sync. To refer to the blog post on adding a Dimension […]

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Hype Cycle for 3 Phases of an Agile Backlog Groom

I was reading about the Gartner Hype Cycle and realized the same curve could be applied to Agile Backlog Groom (or simply Grooming).  Grooming is the process for an agile scrum team to absorb new work and add details. Every piece of work, no matter the size, follows this generic evolution. That is, the following […]

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How To Set Up a New Salesforce Org

Have a New Salesforce Org? If you purchased a new Salesforce org, you may be wondering where to begin setting it up. In this blog we’ll explore a few of the essential areas to review and configure to help get you started. When you first sign into your new Salesforce org you will see that […]

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3 Steps to Overcoming Communication Barriers

We often hear the phrase “Seek first to understand and then to be understood” or are told to actively listen. While these are important, often time it’s simply not tactical enough. Too often what we hear is skewed by the filters that we (and our audiences) apply. So how do we ensure what we say […]

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How We Deliver Salesforce Communities Without Giving Up Vacation

Delivering on a project like this is one that makes the whole team feel good. But how do you do this while still maintaining your sanity, let alone a life outside of work? Obstacle: Faced with a Super-Tight Deadline but it’s a Great Opportunity OpenTable heard about our community expertise and came to us in […]

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Speak with the UX/UI Designer of OpenTable’s Community at #CNX18

Join Perficient and other Trailblazers for three days of learning from those who are driving innovation in digital marketing, commerce, and service across all industries. Make sure to check out the session highlighting the Perficient-built customer community and speak to the designer who built it (and completed it in record time). You’ve heard how popular […]

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How Microsoft Word “Protected View” Stops Information Leaks

Microsoft Word has long offered support for loading images and templates over the network.  This is a great feature within corporate environments because it facilitates the reuse of assets like logos and corporate document templates.  Unfortunately, these features can be abused by bad actors to obtain operational intelligence on individuals, or even to steal credentials.  […]

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Why is the OpenTable Customer Community so Popular?

Newsflash! Customers expect a branded, consistent service experience just about everywhere. (Shocking, right?) While this news is not particularly ground-breaking, the way certain businesses are approaching the customer service challenge is. Customer communities offer a variety of important ways to connect with your customer: you can engage with them, send offers and other helpful information, […]

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3 Ways to Use Human-Centered Design Strategy in Healthcare

Innovation in healthcare has become a trending topic in today’s world, with payers, providers, and patients expecting the same level of ease and access from their healthcare systems as they’ve come to expect across other essential services. With the technology driving efficiency in nearly every other aspect of our day-to-day lives, it is long overdue […]

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Designing Self-Driving Cars is Like the New Space Race

Designing self-driving cars is like the new space race. Finding the next big startup in autonomous and connected cars is the goal of many established companies and investors. It’s no surprise that companies like Apple, Google, and Uber want to dominate the space. It’s also evident that traditional car manufacturers fear outsiders such as IT […]

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Salesforce Community Branding and UX Design Tips

Beyond a customer’s perception of your company’s products and services, your brand identity and experience go hand-in-hand with every interaction they have – across marketing, sales, and service – with every touchpoint serving as an opportunity to further engage your customers. Your new Salesforce Lightning Community should not be an exception to this rule. A […]

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Customer Experience (CX) Dimension #3: Design Process

The third of the seven customer experience (CX) dimensions discussed in Perficient Digital’s CX guide is Design Process. Once you have your customer insights (first dimension) and your strategy (second dimension), the next step is to tackle design. Remember that, in life sciences, “customer” means many things (e.g., patient, physician, clinical site, clinical subject, research […]

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