Strategy and Transformation

As IT leaders and VPs of IT, navigating the challenges of digital transformation can be a daunting task. Balancing the need for innovation and growth with the need for stability and cost-effectiveness is a constant struggle. However, cloud technology offers a way to achieve both goals through the implementation of a comprehensive Cloud Transformation strategy. […]

For healthcare and life science organizations, the folks on the front lines manning the phones, answering customer questions and solving issues make a major impact on the patient experience. And for those in sales, marketing, product development, and operational roles, this team can also make a major impact on how to optimize that patient experience. […]

AutoRABIT is an automated Release Management System for Salesforce. AutoRABIT Salesforce helps developers, admins, analysts, and release managers deploy, test, data loading, and sandbox management across multiple Salesforce organizations. In today’s fast-paced world, organizations constantly seek ways to improve their development processes and deliver high-quality applications faster. In the context of Salesforce development, this is […]

The mythological phoenix is a bird that is reborn from the ashes. It is a symbol of transformation, a reminder that something new can be born from the destruction of the old. In the same way, successful companies must continually adapt and transform their delivery processes to stay ahead of the competition. Delivery excellence in […]

“We Should” is Said a Lot I’ve worked at a handful of companies throughout my career. If you split the years out, half of my time has been working within an agency and the other half has been in-house. The agency work has allowed me to see dozens of other companies as well. I’ve been […]

In “Behind the Golden Arches” by John Love, the author shares an anecdote of how in the early days of McDonald’s, the company was having cashflow problems despite its being a significant source of revenue for many farmers. In a meeting with a particularly large farmer who had made significant money from selling tomatoes, lettuce, […]

Welcome to Part 2 of my blog about preparing for the PMP exam! In case you missed it, here is a link to Part 1, focused on preparation. Part 2 is focused on the days leading up to the exam and the exam itself.  Test Center or At Home? I chose to take the exam […]

Today, more than ever, businesses require a direct relationship with their customers across all touchpoints. A Customer Data Platform can help marketers organise their data, improve audience segmentation, manage campaigns, enhance digital experience, streamline cross-channel marketing orchestration and optimise customer analytics. However, the sheer amount of time and effort needed to collect, separate, and segment […]

The Guided Reporting solution is used to provide business users with an intuitive and easy-to-use report viewing experience. This solution provides a framework for integrating customer data content into a report viewer workspace that is organized around the hierarchical Entity structure of an organization. In addition, reports are tailored to the data available for the […]

I am thrilled to say that I finally earned my PMP certification and achieved above target in all areas! The exam is a beast, and unfortunately it took me over two years to understand the process, apply, and prepare. I am sharing my tips in hopes of making this experience easier and quicker for others […]

Across industries, consumers are communicating the same demands; they see the thing, they want the thing, and they want it in their hands within hours, if possible. And if it’s not possible, they wonder why not since it usually is through Amazon. Because money is what makes the world go-’round, the payments industry has responded […]

When you hear a conversation happening in a language that you are not fluent in, you may catch a word or two but grasp enough to get an understanding of what is being discussed. A non-technical person may feel the same way during a technical discussion, even if the conversation is being held in their […]