The HCL Commerce Global Summit is right around the corner, and we are excited to invite you to our engaging panel discussion about the capabilities of HCL Commerce V9 on Wednesday, July 20th at The Chicago House of Blues! Our esteemed panel of enterprise-class clients will discuss what made them decide to upgrade to HCL […]
Strategy and Transformation
Enabling Healthcare Organizations to Address Health Inequity: Promoting DE&I in Healthcare
While organizations are making progress, health inequity is still pervasive across race, gender, age, and income in healthcare. We’re engaging in more and more conversations with healthcare organizations about ways to help you authentically and diligently address diversity, equity, and inclusion (DE&I) across the healthcare experience. A Strategic Approach to Influence Change for DE&I Hospitals […]
The Fifth Thing to Know When Looking to Replatform
A significant driver for needing to change platforms is when your business undergoes a significant digital transformation effort. Typically, a company chooses to undertake a digital transformation because they need to change the experiences their customers have with their brand. Usually, that means some amount of change in systems in order. Reason #5: Your Business […]
The ROI of Personalization in Healthcare
The global pandemic solidified digital health’s vital role in meeting consumer needs. As a result, healthcare payers and providers continue to accelerate their digital capacity in order to meet consumer expectations and ensure business resilience. Digital tools once considered a future-state have now become primary channels for vital care and meaningful customer interactions. Impacts extend […]
Handling ever changing source schema issues using Python and Snowflake
The problem statement: An organization having a lot of FMCG products, conducts campaigns in various cities across India. The main aim of this campaign is to promote the products and collect feedback from the customers both existing and prospective ones. The data is collected in excel files and loaded to a centralized location in the […]
[Podcast] What If You Didn’t Need to Be (or Even Beat) Amazon?
In this episode, Jim talks with Novella Green, Director of Digital and Customer Experience at the American Nurses Association about digitally supporting and advocating for nurses throughout the COVID19 pandemic, as well using what you have; how to educate leadership on the ‘why’s of a digital business; and how to sustain energy for digital transformations […]
The Fourth Thing to Know When Looking to Replatform
Peter Drucker said, “The entrepreneur always searches for change, responds to it, and exploits it as an opportunity.” This is often the case when a new leader is hired, whether it’s a Chief Marketing Officer (CMO), Chief Information Officer (CIO), Chief Customer Experience Officer (CCX0), or any other CxO. When making such a leadership change, […]
Why You Should Travel Down the Personalized Product Content Road
Every individual has different needs, which accounts for every end-user interacting with your business. Tailoring all your content to each user can be simple and seamless if you have the right tools to manage your product information. However, to do this effectively, you must evaluate the maturity of your organization and if it can handle […]
[Podcast] What If Everyone Could Be a Front-line Worker?
In this episode, Kim talks with Ron Thurston – Author of the book “Retail Pride” and Host of the podcast “Retail in America” and John Gregory, Global Head of Industry for Retail at Spotify to talk about what it means to be a front-line worker in retail today and how that cohort can be tapped […]
[Podcast] What If You Don’t Know Your Customers Like You Think You Do?
In this episode, Kim talks with Andy McMillian and Janelle Estes from UserTesting.com about better operationalizing customer insights and really walk the talk of customer-centricity. We’d love to get your feedback on a “white noise” word or topic you’d like for us to cover. Send your suggestions to podcast@perficient.com. Subscribe Where You Listen Apple […]
4 Common Application Modernization Myths
In my last post on the Application Modernization Journey, we discussed the three questions organizations should ask before starting App Modernization Programs: the “Why, How, and What”. App Modernization Programs help us to realize the benefits when they are executed well keeping the “Why” in target during every phase of the program. In this post, […]
Sitecore Headless DevOps Best Practices – Part 1
Welcome to my series on DevOps Best Practices related to Sitecore Headless implementations. In Part 1 we will do a review of Git DMZ Flow and see how to implement the principals in Azure DevOps. What is Sitecore Headless? Before we dive into the technical details, let’s align on what Sitecore Headless is. Sitecore […]