Strategy and Transformation

Software delivery projects are most often organized into “Sprints” of work where the team is executing in what can feel like a never-ending loop of plan, execute, demo, repeat. This non-stop, fast-paced cycle leaves little breathing room for reflecting on or implementing unplanned improvements or technical debt which the team is bound to accumulate through […]

You can read Liyu You’s first blog about ServiceNow GRC, here.   The ServiceNow Policy and Compliance Management provide a centralized process for creating and managing internal policies and controls that are mapped to external regulations, standards, and frameworks. For governance, it includes personas, roles, rights, and responsibilities. There are many regulations, standards, and frameworks […]

Goal Setting Options Abound There are many ways that businesses set goals, choose priorities, and ensure that their teams are rowing in the same direction. You’ve probably created SMART goals, been asked to use OKRs, watched KPIs, laid out Vision Boards, or updated Kanban Boards. These are all great tools to help keep team alignment. […]

Agile Sitecore Training – Part 2 of 3  Introduction This post is the second in a series discussing applying agile practices to training for Sitecore products. In the first post, I covered applying “Individuals and Interactions over Processes and Tools” to training. In this post, I will look at “Working Software over Comprehensive Documentation”. Over […]

We’ve seen the headlines. We’ve read the articles. Technology transformations are here and appear to be never ending. As a matter of fact, they are accelerating. Organizations are prioritizing their technology initiatives and increasing their IT budgets; yet the majority (about 70%) of these initiatives do not reach their goals. Perhaps because technological change is […]

Imagine you’re running a marathon – you’ve trained hard, your pace is great, and you’re feeling good. Finally, after many miles, you spot the finish line. Is that when you pump the brakes and lose focus? Of course not! You’d keep pushing through to the very end – you’ve come this far, you’re way too […]

For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic.   Part 1 – How to Build […]

For the last couple of years, Sitecore XM Cloud has been looming over the horizon with the promise of faster deployments, better security, interoperability, scalability… but until Sitecore Symposium earlier this month, there was little to no information about what it actually offered marketers and strategists. Whether this was the result of poor messaging or […]

For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic.   Part 1 – How to Build […]

For those unfamiliar with OneStream’s reporting capabilities, the two most often used ways to view data in a user-friendly manner are Cube Views and Dashboards. This will be a three-part series that shows how you can create a simple Cube View, Dashboard and how to make them dynamic.   Part 1 – How to Build […]

Why Performance Analytics? It is crucial for an organization to have reliable and efficient services.  However, such services are not always easy to use and may not have the visibility, alignment, and reporting that you are looking for. With the help of ServiceNow’s performance analytics, you can quickly and effectively make decisions with pre-built KPIs […]

Communication is the key to solving problems. Being an active listener is very different from ordinary interactions, and it’s an important skill for all leaders. Knowing how to listen to the people who turn to you in need will improve your bonds and increase a team’s productivity. Listening is not the passive act we usually […]