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PACE New Features: Sentiment Analysis, Scheduled Reports, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

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Perficient and Lokavant Partner To Deliver Next-Generation Clinical Trial Operations Insights

Perficient is thrilled to announce a new partnership with Lokavant, a leading clinical trial intelligence solutions company. Lokavant’s solution aggregates and harmonizes clinical trial data, helping customers gain a more comprehensive understanding of how their trials are performing operationally. “Our partnership with Lokavant will greatly benefit our clients,” said Param Singh, director of clinical operations […]

Voice of the Machine (VOM) – Are You Listening to Me or “It?”

My grandfather helped build the Golden Gate Bridge, and he used to call his automobile “the machine,” which led to a family tradition of calling any device with some utility a “machine.” This came in very handy during the “heat of battle” when I would point to one of my kids’ devices and say “please […]

2021 mobile trends

The Great Mobile Ecosystem Awakening: Looking Back on 2021’s Top Mobile Trends

Mobile Apps are entering a stage of maturity to the point of ubiquity. A comprehensive approach is needed to meet the rapid shifts in consumer behaviors and the underlying technology that drives these experiences. As the mobile ecosystem matures and new capabilities emerge, user expectations have never been higher. Let’s recap the past year in […]

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Introducing Relay – A Solution Built Using Twilio’s IoT Platform

As part of Twilio Signal Conference 2021, Ibraheem Khalifa, the Director of Product, and Brandon Smith, the Senior Software Architect from Relay, presented their product. Relay is a small, portable cellular device. This device can be programmed for communication over voice commands, tracking, and sending alerts using an Open API. Relay uses Twilio IoT Super […]

Evolving Customer Expectations in the Era of Digital Disruption

The world, technology, and customer expectations (CX) are rapidly evolving in an era when even non-digital natives, such as Gen X, Boomers, and The Greatest Generation, are increasingly comfortable with a myriad of “futuristic technologies” like video calls and telemedicine solutions, smart devices at home and work, mixed reality experiences, and voice user interface (UI) to name just a few.   […]

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Perficient Earns Automotive and Retail & Wholesale Google Cloud Expertise Designations

Earlier this year, Perficient earned the E-commerce App Modernization and Conversational Design Google Cloud Expertise Designations. We are excited to announce that we have earned the Automotive and Retail & Wholesale Expertise Designations, bringing our total count of expertise designations to eleven. Automotive Our automotive experience helps OEMs, suppliers, and dealers work together to delight […]

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Bank of America Is Going Head-to-Head With Venmo, Kind Of…

Bank of America is ready to compete with Venmo by introducing a Zelle widget. The Zelle widget can be added to the home screen of a mobile device, similar to a weather widget, so that bank customers can send money. While the widget eliminates the need to open BofA’s mobile banking app, users must have […]

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Digital Transformation Experts Explain Key Strategies to be Successful in the DXP Space

HCL recently hosted DX Transform 2021 featuring industry leaders in the DXP space including our very own Dave Torres! Liz Miller, Principal Analyst from Constellation Research moderated the three-day virtual event in Malibu, California. Industry leaders shared stories about real, tangible change taking place in different industries because of digital transformation. The results-focused discussions emphasized […]

Optimizely DXP Deployment API – Updates for .NET 5.0 and EpiCloud 1.0.0

Yesterday (December 8th 2021), Optimizely sneakily released their very first major update for the EpiCloud Powershell Module; Version 1.0.0. This is great timing, as I was also about to release an update that would provide a fix for Azure.Storage (no longer relevant – ill explain why further in this post), as well as provide updates […]

The Great Resignation and the Cost of Confusing EX and CX

Amid the disruption wrought by the Great Resignation (the informal name for the widespread trend of a significant number of workers leaving their jobs during COVID-19) and the chorus of companies yearning for “normalcy” to return, this change management professional would suggest “normal” was a trigger for the exodus, to begin with. In fact, forget […]

Understanding React Context and Property (Prop) Drilling

Context is a method of passing data down a component tree without having to manually pass props, a global variable or object prerequisite for React Context, down every level. Consider the component tree in our application, which looks like this: We can easily add state, the plain JavaScript object used by React, to our bottom-level […]

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