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Platforms and Technology

Dark Mode and Digital Accessibility: Who it Helps and Without it, Who it May Hinder

If you only knew the power of the Dark Side mode… Ok, it might be a slightly altered quote from Darth Vader, but you get the point. Dark mode can be very powerful indeed for those who require it and those that it just makes viewing convenient. Let’s take a few minutes to talk about […]

Personalization and Relevant Search for better customer experience

Personalization and Relevant Search with Coveo for Adobe

You need personalization and relevant search. Marketing is no longer about convincing a customer to buy. It’s about helping them buy. And to be seen as an expert, companies need to deliver the information each customer needs. Technology that can seamlessly deliver personalized, targeted content is the Holy Grail. Whether your visitors browse or search, […]

What Rises from the Ashes of 3rd Party Cookies

In 2020, Google broke digital marketing. Okay, broke is a tad dramatic. However, the news to purge 3rd party cookies did leave many digital marketers in shock. Soon after, Apple announced a shift to focus on protecting consumer privacy and eliminating IDFA and Safari’s use of cookies. The end felt near. Yet, the chaos brought […]

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[Vlog] Intelligent, Real-Time Clinical Trial Insights

Param Singh: Hello, everyone. My name is Param Singh and I’m the Director of the Clinical Operations Solution Practice here at Perficient Life Sciences. And I want to welcome everyone to today’s discussion on our new partnership with Lokavant. And this discussion today is a way for us to introduce the offering and solution to […]

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Perficient Listed in Forrester Now Tech: Oracle Apps Implementation Services Providers, Q1 2022

Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. In the report, Forrester segmented vendors based on market presence and capabilities. Market presence was determined by Oracle app implementation services revenue and vendors were placed into […]

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Remote Workers and Compensation: Should You Differentiate?

In the age of the Great Resignation, the hunt for good talent is a tall order.  With many competitive and even outrageous offers, it is a challenge not only to grab NEW talent successfully but also manage to keep your current talent happy and navigate the dire inequity you are surely creating internally. When you […]

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Assessing the API-led Connectivity Landscape

According to MuleSoft’s 2022 Connectivity Benchmark Report, about 35% of revenue from organizations surveyed is generated by APIs and similar initiatives. Organizations that have adopted APIs understand how API-led connectivity and automation can improve employee and customer experiences.   This annual report examines the state of IT and digital transformation through the lens of APIs. […]

How Mobile Performance and Quality can Impact your Brand Experience

For companies building and managing consumer-facing mobile apps, understanding the connection between brand experiences, your mobile app experience, and your ability to build positive brand equity is crucial. Your Brand Experience Your app is your brand. When users download and install your mobile app, they’re establishing a straight line between the experience they have in […]

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Perficient Earns New Pega Partners Delivery Specialization

Perficient is excited to announce that we have earned the Delivery Specialization in the new Pega Partners program. Specialized partners are thoroughly vetted by Pega to bring deep vertical knowledge or specialized expertise to clients. Pega Partners that achieve a Delivery Specialization have a demonstrated ability to help customers build more innovative businesses, and have […]

PACE New Features: Facebook and Instagram Messaging, Customizable Dashboards, and More!

Perficient’s Amazon Connect Experience (PACE) solution amplifies the power of Amazon Connect with several added features and managed services. As we continue to develop and customize our software to your needs, we will post blogs with new features and processes we have added, changed, or fixed. To learn more about PACE, visit our dedicated landing […]

Amazon Connect integration with Dynamics Channel Integration Framework

Businesses today empower their agents by minimizing the number of separate applications they need and providing them with relevant customer information at their fingertips. One of the most common ways to achieve this is through integrating telephony systems with Customer Relationship Management (CRM) software. In this blog post, I’ll cover the integration between Amazon Connect […]

How to Optimize Your Business’ Purchasing Journey for the Modern Insurance Customer

In today’s evolving digital world, our insurance partners are trying to increase awareness and consideration for their brand through digital commerce strategies such as social media platforms and third-party adjacent platforms to garner the attention of customers in a new way. And we don’t want insurance carriers to just stop at the brand awareness and […]

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