Much has changed in the world of commerce this year due to the COVID-19 pandemic, and retailers have had to adapt quickly to circumstances and shift their business models to thrive, especially with their return processes. Customers can’t shop as they normally would, causing complications for customers who aren’t digitally-savvy with online tools, such as […]
Platforms and Technology
How to Set Up Automated Deployment with CI/CD Pipelines through Azure
The main purpose of automation within your business is to deploy your application into different environments such as Dev/QA/Production with the push of a button or without manual intervention. Automation reduces the risk of deployment errors, reduces the number of development hours for deploying code changes in multiple environments, and help to deploy the changes […]
Introducing Our Partnership With Exterro
Perficient is excited to announce our partnership with Exterro. Exterro is a leading software platform focusing on an area known as Legal GRC (Legal Governance, Risk, and Compliance). Exterro’s software is developed “by lawyers, for lawyers” and is a fully SaaS & a secure cloud native product that helps clients using older e-discovery tools to […]
Commerce Principal Quoted in ForresterNow Report
Doing business on B2B marketplaces has become increasingly popular for both buyers and sellers. B2B firms want to invest in effective methods to strategize and market products, serve new and existing customers through the digital purchasing experience and focus more on e-channels as means of significantly gaining business revenue. Mike Rabbior, Perficient’s Principal and Commerce […]
Why Augmented Reality is Crucial to Improving the Ecommerce Customer Experience
With the expanded success of ecommerce in the last twelve months, brands have more opportunities than ever to engage in digital channels with their consumers and stand out from the competition. Consumers are looking for online buying processes that are easy and can provide opportunities to search, learn, and purchase products without any roadblocks, especially […]
Expand your search using AWS native services to identify, comprehend and securely store documents.
The document debacle Companies continue to fight the battle of the age-old problem: paper documents. Adapting to document modernization to expand the ability to search, catalog and protect HIPAA\PII data is paramount. Perficient continues to help businesses speed up the time it takes to digitize documents for further integration in other sectors. In this article, […]
The Need for Speed: A Product Approach for Mobile Apps
A global pandemic requires a quick response and accelerates digital transformation. The brands that can operate with speed and agility win in this environment. As consumers rely on their mobile devices now more than ever, mobile device and mobile app usage are surging. eMarketer predicted US adults spent over three and a half hours per day on mobile apps this […]
Byte-4 : Increase agility, gain productivity with DevOps
DevOps vs. Agile is NOT a debate. Each one addresses a specific problem; when using together to build a product, it realizes the productivity gains. Agile and DevOps helps to take an idea and deliver it to produce business value. Architecture plays a vital role in bringing the concept and providing the right solutions to […]
Direct Inward Dialing (DID) for Internal Agent Transfer with Amazon Connect
Agents often receive calls that they would like to transfer to another agent or consult with a supervisor. Agents also want to connect and talk to other agents directly without an active call. In some cases, customers might want to speak directly to a specific agent. These services can be made available if each agent […]
Perficient Names Five Area Vice Presidents, Expands Executive Leadership Team
Perficient is proud to announce the appointment of Vishal Rajpal, Glenn Kline, Prakash Chembai, Mary-Beth Ostasz, and Jason Hudnall as Area Vice Presidents (AVP). The expanded executive leadership team will drive continued growth and operational excellence across Perficient while delivering superior solutions for clients. “As Perficient continues to grow, we’re thrilled to broaden our executive […]
Making Meaningful Data Reports with Microsoft Power BI
Create Power BI reports to effectively translate your business data Microsoft’s Power BI is a versatile platform that allows users to connect to and transform data to make meaningful and interactive visualizations. With a familiar and intuitive interface, Power BI Desktop makes connecting to a data source and creating useful reports easy. Upon completion of your report, you can publish it from within Power […]
What We Learned From Cyber Week 2020
Over this past year, we have seen a great amount of customer influence introduced and reinforced with our online commerce experiences. Digitalization of online shopping experiences is at the greatest it has ever been, especially the emphasis on creating a safe and exceptional space for customers to shop. I recently participated in IBM’s live webinar […]