Operations

A ticketing system, such as a Dynamic Tracking Tool, can be a powerful tool for MSO support teams, providing a centralized and efficient way to manage incidents and service requests. Here are some more details on the benefits. Organize and triage cases: With a ticketing system, MSO support teams can easily prioritize cases based on […]

Why Do We Need to Add and Verify a Domain in Microsoft 365 (M365)? Establishing Professional Identity By adding your custom domain, you can create email addresses (e.g., you@yourcompany.com) that align with your business name. This adds professionalism and credibility to your communications. Personalizing Services Verifying your domain allows you to customize services like Teams, […]

Applying FinOps concepts to your cloud consumption is not new. It’s often treated as an IT hygiene task: necessary but not strategic. And while cost optimization and waste reduction are worthy efforts, it’s all too common to see these activities fall victim to higher daily priorities. When they are in focus, it’s often attempted by […]

The global business landscape is complex, and responsible design has emerged as a critical imperative for organizations across sectors. It represents a fundamental shift from viewing design merely as a creative output to recognizing it as an ethical responsibility embedded within institutional structures and processes. True transformation toward responsible design practices cannot be achieved through […]

It’s typical to aim for 15-minute Standups, but how many times have your standups gotten side-tracked and suddenly more than a half-hour has gone by? These occurrences are not exactly my cup of tea… Of course, sometimes topics need to be discussed, and planning a follow-up meeting will only slow down or delay resolution. It’s […]

This series of blog posts will cover the main areas of activity for your marketing, product, and UX teams before, during, and after site migration to a new digital experience platform. Migrating your site to a different platform can be a daunting prospect, especially if the site is sizable in both page count and number […]

Python is an open-source programming language. We can use Python to build/enable AWS services such as Terraform or other IAC code. In this blog, we are going to discuss setting up the CloudFront service using Python. Why We Use Python As we know, Python is an imperative language. This means that you can write more […]

Sometimes purely looking at an Azure DevOps backlog or Board may not tell the right story in terms of progress made towards a specific goal. At first glance, it may seem like a horror story, but in reality, it is not the case. The data needs to be read or conveyed in the right way. […]

Out of the box, Azure DevOps provides black-and-white capabilities in terms of how it can be utilized to support a project and its code repository. Over time, teams establish and settle into work processes, often continuing to use those basic settings, which can lead to a mundane operation and, perhaps, risk losing sight of the […]

The mark of a successful website is more than just a collection of pagee. It’s a structured ecosystem where every piece of content serves a purpose, or it should. When building a new site or migrating to a new platform, content mapping is a critical step that determines how information is organized, accessed, and optimized […]

In today’s rapidly evolving healthcare landscape, artificial intelligence (AI) and generative AI are no longer just buzzwords – they’re transformative technologies reshaping how we deliver care, manage operations, and drive innovation. As healthcare organizations navigate this complex technological frontier, establishing an Analytics Center of Excellence (ACoE) focused on AI and generative AI has become crucial […]

Understanding Unit Testing Unit testing is a crucial aspect of software development, especially in complex applications like Android apps. It involves testing individual units of code, such as methods or classes, in isolation. This ensures the correctness of each component, leading to a more robust and reliable application. Why Unit Testing in MVVM? The Model-View-ViewModel […]