Operations

The pressure is on for healthcare organizations to deliver more—more value, more equity, more impact. That’s where a well-known approach is stepping back into the spotlight. If you’ve been around healthcare conversations lately, you’ve probably heard the resurgence of term value-based care. And there’s a good reason for that. It’s not just a buzzword—it’s reshaping […]

Introduction to DevSecOps DevSecOps is the evolution of DevOps with a focused integration of security throughout the software development lifecycle (SDLC). It promotes a cultural and technical shift by “shifting security left,”  integrating security early in the CI/CD pipeline instead of treating it as an afterthought. While DevOps engineers focus on speed, automation, and reliability, […]

Want to trigger Power Automate flows from anywhere using just a URL—even from a Python script? Whether you’re working with automation scripts, web apps, or external systems, Power Automate makes it easy to integrate workflows using HTTP requests. In this guide, you’ll learn how to set up a flow that can be triggered via URL—step by […]

Wealth management firms are under pressure to deliver more—faster, smarter, and with greater precision. The conversations we’re hearing aren’t about what might happen in the future, but rather about what needs to happen now. Earlier this year, we published 5 Leading Digital Trends Shaping Wealth Management in 2025, outlining the macro shifts redefining the industry. […]

With the advancement of technology, machine learning and AI capabilities in the customer care space, customer expectations are evolving faster than ever before. Customers expect smoother, context-aware, personalized, and generally more effective and faster experiences across channels when contacting a support center.  This calls for a need to revisit and redefine the success metrics for […]

Mobile App development is rapidly growing and so is the expectation of robust support. “Mobile first” is the set paradigm for many application development teams. Unlike web deployment, an app release has to go through the review process via App Store Connect and Google Play. Minor or major releases follow the app review same process, […]

Considering migrating your contact center operations to the cloud? Transitioning from a legacy on-premise solution to a Cloud Contact Center as a Service (CCaaS) platform offers significant advantages, including greater flexibility, scalability, improved customer experience, and potential cost savings. However, the success of this transition depends heavily on selecting the right vendor and ensuring alignment […]

Isn’t SFO an airport?  The airport one would travel if the destination is Oracle’s Redwood Shores campus.  Widely known as the initialism for the San Francisco International Airport, the answer would be correct if this question were posed in that context.  However, in Oracle Fusion, SFO stands for the Supply Chain Financial Orchestration. Based on […]

Roeslein & Associates  Business Challenge + Opportunity  Replaced disparate and outdated legacy systems with Oracle Fusion Cloud Manufacturing at a well-established manufacturing company.  We implemented a scalable Fusion solution, including Project Driven Supply Chain (PDSC), and full Financial and Supply Chain Management Suites to enable Roeslein to execute and extend their business processes globally.  The […]

TLS certificate lifetimes are being significantly reduced over the next few years as part of an industry-wide push toward greater security and automation. Here’s the phased timeline currently in place: Now through March 15, 2026: Maximum lifetime is 398 days Starting March 15, 2026: Reduced to 200 days Starting March 15, 2027: Further reduced to […]

A ticketing system, such as a Dynamic Tracking Tool, can be a powerful tool for MSO support teams, providing a centralized and efficient way to manage incidents and service requests. Here are some more details on the benefits. Organize and triage cases: With a ticketing system, MSO support teams can easily prioritize cases based on […]

Why Do We Need to Add and Verify a Domain in Microsoft 365 (M365)? Establishing Professional Identity By adding your custom domain, you can create email addresses (e.g., you@yourcompany.com) that align with your business name. This adds professionalism and credibility to your communications. Personalizing Services Verifying your domain allows you to customize services like Teams, […]