Customer Experience + Design

  Communication is a fundamental aspect of human interaction, allowing us to express our thoughts, needs, and emotions. However, for individuals with speech or language impairments, this basic form of connection can be challenging. In such cases, Augmentative and Alternative Communication (AAC) devices emerge as powerful tools, empowering individuals to overcome communication barriers and engage […]

Welcome back to our ongoing series on assistive technologies! In our previous post, we began our exploration of these incredible innovations and their impact on the lives of individuals with disabilities. In this second part, we will continue our journey, shedding light on additional types of assistive technologies that have revolutionized accessibility and independence. From […]

In this episode, Jim and Kim talk with Tara Becker, principal of digital health strategy at Perficient, about how to meet both consumer and employee needs in the healthcare industry. It’s no secret that clinicians burned out post-pandemic. Are there ways that we can champion the industry toward a new digital future? Listen to this […]

I like to shop, and I think I am really good at it. I have the ability to make wise and efficient purchasing decisions when shopping. This may include having a keen eye for identifying high-quality items, knowing how to find the best deals and bargains, calculating my cost per use, and being able to […]

Authentication in AEM as a Cloud Service is a critical aspect of securing the platform. It also ensures that only authorized users have access to sensitive data and functionality. In this blog post, we will explore the different authentication options available in AEM as a Cloud Service for author environment, how authentication in AEM as […]

Introduction: B2C Commerce Template is a pre-built framework available in Experience Cloud that allows businesses to create and manage their online store for business-to-consumer (B2C) commerce. It provides a platform for building feature-rich, customizable, and mobile-responsive websites for selling products to consumers directly. What is B2C Commerce? B2C means business-to-consumer ecommerce, also known as retail […]

Introduction Modals suck. Any front-end developer has likely experienced the pain of covering an exhaustive list of accessibility and UI edge cases while implementing modals. Well guess what? Not any longer. Now there’s a native HTML element, <dialog> which covers both modals and dialogs. Support for tab control, content hiding, focus management — it’s all […]

A company’s brand purpose serves as its guiding light. It shouldn’t be a complicated statement filled with buzzy words. Instead, it should be a clear and simple indication as to why your brand exists (besides to make money, of course). It’s not enough to simply publish your brand purpose. You must use it to boldly […]

  In today’s digital age, technology has transformed the way we live, work, and interact with the world. However, not everyone benefits equally from these advancements. Many individuals with disabilities face barriers to accessing and utilizing digital platforms and technologies. This is where assistive technology and digital accessibility come into play, bridging the gap and […]

Technology has become an integral part of our daily lives in today’s rapidly advancing world. From smartphones to smart homes, technology has transformed how we communicate, work, and navigate the world. But there is one aspect of technology that often goes unnoticed, yet holds immense potential for transforming lives – assistive technology. In this blog […]

As a manufacturer, you’re a master in your products and their production, but developing a digital go-to-market strategy to help your organization evolve is equally as important with getting your products out the door – especially if you’re considering going direct-to-customer (D2C). Targeting customers directly can provide many benefits to your business, such as building […]

In an increasingly interconnected world, digital accessibility has emerged as a vital component of creating inclusive experiences for individuals with disabilities. Global Accessibility Awareness Day (GAAD) serves as an annual reminder of the importance of accessibility and aims to promote awareness and understanding among developers, designers, and decision-makers. In this blog post, we’ll explore the […]