Appian World is only a few weeks away! The conference will take place at the Hilton San Diego from May 1-3 . Still not registered? Click here! Appian World connects business and IT leaders looking to stay ahead of the pace of change. Learn firsthand how to accelerate your business by discovering, designing, and automating your […]
Technology Partners
ServiceNow Robotic Process Automation (RPA)
What is ServiceNow RPA? Robotic Process Automation is a form of Business Process Automation where ‘robots’ are a substitute for people to perform routine, error-prone, and high-volume manual processes, usually interacting with legacy systems without APIs. ServiceNow RPA Benefits Improved accuracy: RPA working is based on a set of rules, never deviating as they perform […]
3 Points to Consider When You Personalize Customer Engagement
Contributors: Bill Dry, Gopal Kuppuswamy Why is Personalization Important? Congratulations on your decision to personalize the service and support interactions you have with your customers. Customers expect it, and there are measurable benefits. Also, many studies support your decision to personalize including these: Sailthru’s 2022 Retail Personalization Index reports that 71% of customers believe personalization […]
How Salesforce Can Be the Fuel for Your Digital Oilfield Launch
Growth Mindset For the history of oil and gas companies, growth has been the key indicator of success. Recently, the global pressure to reduce carbon footprint has switched industry focus from growth to adaptability. To survive the volatility of supply and demand in the market – regularly disrupted by political, social, and economic trends – […]
Unlocking Insights with Alteryx: A Comprehensive Overview of the Data Analytics Platform
Alteryx: A Comprehensive Overview Alteryx is a leading data analytics platform that helps businesses and organizations of all sizes to turn raw data into actionable insights. This comprehensive platform includes data preparation, blending, and analytics capabilities, along with tools for data governance, collaboration, and automation. Alteryx has gained popularity in recent years due to its […]
Time to Celebrate Sitecore CDP & Personalize Specialization!
This past week was one to celebrate for the Perficient DXP team, as Sitecore awarded us their CDP & Personalize Specialization. Sitecore takes certification seriously and only recognizes partners with a Specialization if they have proven a deep understanding of the products and a track record of success on relevant projects. The CDP & […]
Top 3 Oracle EDM Features – March 2023
Oracle’s March 2023 update for EDM (Enterprise Data Management) contains many great new features, but there are a few which are truly exciting for the EDM community! Request Activity Page Provides New Information Customers can now use the Request Activity page to easily view workflow information for all In-Flight requests. Invitees, Approvers, and Committers columns […]
5 Tips to Maximize Your Copilot for Microsoft 365 Experience
In my recent post, I discussed Microsoft’s recent announcement of Microsoft 365 Copilot. From your inbox to customer interactions, this approach to Generative AI is meant to be a game changer for businesses. Copilot creates a new knowledge model for every organization to harness the massive reservoir of data and insights that lies largely inaccessible […]
Microsoft 365 Copilot – Shifting the Way We Work
This is a big deal The tech landscape is always evolving. In the history of computing, there have been three major shifts that completely changed how we view technology and its usefulness to society. Those include: Graphical User Interfaces The Internet Mobile (and social media on mobile i.e. Facebook, Twitter, Instagram and more recently TikTok) […]
6 Reasons to Avoid Duplicate Information on Your Intranet
Why Publishing Duplicate Information on an Intranet (or anywhere) is Bad Practice An intranet is a private network that is used within an organization to share information and resources. It’s an important tool for improving communication and collaboration, but it can also become cluttered and confusing if the information is not managed properly. One common […]
Cloud Takes Center Stage at 2023 Bank Automation Summit
Recently, I attended the 2023 Bank Automation Summit, where one of the significant topics of discussion was how banks navigate their transition to the cloud. The “cloud” refers to a global network of servers, each with a unique function, that works in tandem to enable users to access files stored within from any approved device. […]
Zombie Properties want to Eat Your Brains
It’s a story as old as time. You work hard to build a great site. You have all the right properties – with descriptive names – that the content authors recognize and know how to use. Everything is going according to plan. The site is good. Life is good. The client is happy. Then BAM! […]