News

Our life sciences and technology experts recently delivered the webinar, “Improve Medical Product Information Sharing With Virtual Agents,” where they discussed how automation and artificial intelligence can be used to optimize call center operations and improve end-user experiences. Here are five key takeaways: Just because a system is powered by AI doesn’t mean you have […]

In today’s highly competitive and unexpected market, it’s important for your company to invest in innovative practices and opportunities to not only rise above the competition, but to delight customers and create a business dynamic that positively impacts how your organization operates in the long run.   In my experience, I’ve seen companies with great employees and incredible ideas create a […]

The Coaching Program I can see the quizzical look on your face with the question, “Why is she calling this pandemic an Agile coach?” My answer is: “Yes because it taught us agile principles, and imbibed agile mindset in us.” Let me explain in detail: During this pandemic: How many of us responded to change […]

Perficient colleagues have always given selflessly of their time and talent to make our communities a little brighter. Each of us are committed to leaving a positive mark on the world, and we recently introduced a new way to make an impact.    READ MORE: How Perficient and our colleagues have given back  On the heels of the creation of the Perficient Giving […]

2021 was a big year for the cloud industry. Due in part to the ongoing Covid-19 pandemic, organizations have found value in moving to the cloud for things such as transitioning to remote work because some model of hybrid work is here to stay for many workers. Most of the major cloud providers all boasted […]

Dedicated order management systems (OMS) provide incredible functionality when it comes to effectively managing orders within your organization, and as the market continues to evolve, the time has come for B2B companies to leverage an OMS to grow business functionality and elevate the customer experience. Ninad Manelkar, Director of Commerce Solutions at Perficient, was recently […]

Collectively and individually, Perficient and our colleagues are passionate about giving back to our communities. Just last year, we formalized our commitment to giving back by forming a philanthropy-based employee resource group (ERG) – Perficient’S Giving ERG. During the recent holiday season, Perficient and our St. Louis colleagues captured the giving spirit by bringing song, […]

When we typically think of exceptional customer experience (CX) in the digital context, we usually talk about things like best-in-class site design, easy and intuitive checkout workflows, and an overall site experience that meets and exceeds the expectations of our customers and their various personas. There’s no question that all these elements are important to […]

We are excited to kick off 2022 by adding two new Google Cloud expertise designations to our roster, bringing our total count to thirteen. The Document AI and Energy & Utilities Expertise designations demonstrate our technical proficiency and customer impact with the Google Cloud Platform (GCP). Document AI We have demonstrated expertise in delivering Document […]

Consumer experiences outside of the healthcare industry continue to shape patients’ expectations when engaging with healthcare organizations. That’s why Genesis Healthcare System, an Ohio-based integrated healthcare delivery system, wanted to migrate its legacy content management system (CMS). The goal of delivering personalized, interactive experiences for patients was key for Genesis Healthcare System. A new CMS […]

Check out the latest episode of Perficient’s “What If? So What?” podcast with our special guest – entrepreneur, Dallas Mavericks owner, and star of TV’s “Shark Tank,” Mark Cuban! Mark and our hosts discuss his most memorable Shark Tank technology products, how to remain relevant to customers across generations, and why he’s excited to be […]

It’s not news that 2021 wasn’t an easy year for the automotive industry. While online car sales jumped from less than two percent to around 30 percent, chip shortages and other supply chain issues left many car dealerships with extremely low inventories and longer-than-usual wait periods. But the woes have not slowed down innovation; here […]