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Digital Transformation

Perspectives on Transforming the Customer Experience Throughout the Connected Enterprise

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A New Normal: Developer Productivity with Amazon Q Developer

Amazon Q was front and center at AWS re:Invent last week.  Q Developer is emerging as required tooling for development teams focused on custom development, cloud-native services, and the wide range of legacy modernizations, stack conversions and migrations required of engineers.  Q Developer is evolving beyond “just” code generation and is timing its maturity well […]

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Navigating the GenAI Journey: A Strategic Roadmap for Healthcare

The healthcare industry stands at a transformative crossroads with generative AI (GenAI) poised to revolutionize care delivery, operational efficiency, and patient outcomes. Recent MIT Technology Review research indicates that while 88% of organizations are using or experimenting with GenAI, healthcare organizations face unique challenges in implementation. Let’s explore a comprehensive approach to successful GenAI adoption […]

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All In on AI: Amazon’s High-Performance Cloud Infrastructure and Model Flexibility

At AWS re:Invent last week, Amazon made one thing clear: it’s setting the table for the future of AI. With high-performance cloud primitives and the model flexibility of Bedrock, AWS is equipping customers to build intelligent, scalable solutions with connected enterprise data. This isn’t just about technology—it’s about creating an adaptable framework for AI innovation: […]

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Perficient Recognized in The Forrester Wave™: CX Strategy Consulting Services, Q4 2024

Perficient Recognized in The Forrester Wave™: Customer Experience Strategy Consulting Services, Q4 2024 Perficient is proud to be included as a “Contender” in The Forrester Wave™: Customer Experience (CX) Strategy Consulting Services, Q4 2024 report. We were one of a set of only twelve organizations to be included in the report. Forrester used extensive criteria […]

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CCaaS Migration Best Practices: Tips for moving your customer care platform to the cloud

Migrating to a cloud-delivered Contact Center as a Service (CCaaS) solution can revolutionize how your organization delivers customer service. However, this transition requires careful planning and execution to avoid disruptions. Assuming you have selected a CCaaS platform that aligns with your organizational needs, the following best practices outline key considerations for a seamless migration. A […]

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Legacy Systems Explained: Why Upgrading Them is Crucial for Your Business

What are Legacy Systems? Why is Upgrading those Systems Required? Upgrading means more than just making practical improvements to keep things running smoothly. It addresses immediate needs rather than chasing a perfect but impractical solution. The situation could spiral out of control if things don’t function properly in real-time. One such incident happened on January 4, […]

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Unit Testing in Android Apps: A Deep Dive into MVVM

Understanding Unit Testing Unit testing is a crucial aspect of software development, especially in complex applications like Android apps. It involves testing individual units of code, such as methods or classes, in isolation. This ensures the correctness of each component, leading to a more robust and reliable application. Why Unit Testing in MVVM? The Model-View-ViewModel […]

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Quantum Computing and Cybersecurity: Preparing for a Quantum-Safe Future

Quantum computing is rapidly transitioning from theory to reality, using the principles of quantum mechanics to achieve computational power far beyond traditional computers. Imagine upgrading from a bicycle to a spaceship—quantum computers can solve complex problems at extraordinary speeds. However, this leap in computing power poses significant challenges, particularly for cybersecurity, which forms the backbone […]

Man Shrugging and Looking Perplexed – Project Estimates are Frustrating

The Emotional Conclusion : Project Estimating (Part 4)

The emotional finale is here! Don’t worry, this isn’t about curling up in a ball and crying – we’ve already done that. This final installment of my series on project estimating is all about navigating the emotions of everyone involved and trying to avoid frustration. If you’ve been following this blog series on project estimations, […]

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Intelligently Automating Prior Authorization to Build Consumer Trust in Healthcare

Healthcare leaders are engaging us in a variety of discussions to explore intelligent automation’s role for complex business challenges, ranging from efforts to enhance consumer trust and use artificial intelligence (AI) in effective ways, to navigating change that comes with prior authorization mandates. This series shares key insights coming from those discussions.   As the saying […]

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Understanding Cybercrime-as-a-Service: A Growing Threat in the Digital World

With just a cryptocurrency wallet, cybercriminals can now execute complex cyberattacks without advanced technical knowledge or sophisticated software. This alarming trend is a byproduct of the growing popularity of cloud computing and the “as-a-service” model, where services like infrastructure, recovery, and cybersecurity are now accessible on demand. Known as “cybercrime-as-a-service” (CaaS), this model has modified […]

Remote Work vs Office Work in Software Consulting: What’s the Best Scenario in 2024?

The pandemic accelerated the adoption of remote work in the technology sector, especially in software consulting firms. However, now that the situation has changed, what is the most suitable work model for this sector that promotes employee well-being? The Hybrid Model: A Customized Solution for Software Consulting Firms A recent Gartner study: Future of Work […]

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