Introduction The healthcare industry stands at a transformative crossroads with generative AI (GenAI) poised to revolutionize care delivery, operational efficiency, and patient outcomes. Recent MIT Technology Review research indicates that while 88% of organizations are using or experimenting with GenAI, healthcare organizations face unique challenges in implementation. Let’s explore a comprehensive approach to successful GenAI […]
Generative AI
How Salesforce AI (Einstein GPT) is Revolutionizing CRM in 2025
Imagine you’re a small business owner. Every morning, you log into Salesforce, but instead of spending hours sorting through leads, crafting follow-up emails, and analyzing customer feedback, you find it all done for you. Your CRM didn’t just sit there—it worked while you slept. Sounds incredible, right? Welcome to 2025, where Salesforce’s Einstein GPT is […]
Generative AI: Transforming Healthcare Payers from Cost Centers to Value Creators
The U.S. healthcare insurance industry stands at a pivotal moment. Amid rising costs, regulatory pressures, and an increasing demand for personalized care, healthcare payers must reinvent themselves. Generative AI (GenAI) offers a transformative pathway, enabling payers to transition from reactive cost management to proactive health enablement and strategic value creation. A New Era of Opportunities […]
Salesforce Einstein Trust Layer: Your Data’s Shield
In today’s world, where Artificial Intelligence (AI) is making waves in almost every industry, one of the most pressing concerns for organizations is their data security. This concern grows significantly when leveraging AI tools like Einstein Generative AI, which interacts with actual customer data. Ensuring the safety, privacy, and integrity of that data is paramount. […]
Responsible AI: Expanding Responsibility Beyond the Usual Suspects
In the world of AI, we often hear about “Responsible AI.” However, if you ask ten people what it actually means, you might get ten different answers. Most will focus on ethical standards: fairness, transparency, and social good. But is that the end of responsibility? Many of our AI solutions are built by enterprise organizations […]
Enhancing Coveo Search Experience: Enabling Partial Match and Query Syntax Toggles
The Coveo platform provides a powerful, customizable search experience. However, making advanced features like Partial Match and Query Syntax user-friendly can significantly improve users’ interactions with your search interface. This blog focuses on how to implement these toggles and integrate them seamlessly with the Coveo Query Pipeline. Why Partial Match and Query Syntax? Partial Match: […]
Perficient Achieves AWS Healthcare Services Competency, Strengthening Our Commitment to Healthcare
At Perficient, we’re proud to announce that we have achieved the AWS Healthcare Services Competency! This recognition highlights our ability to deliver transformative cloud solutions tailored to the unique challenges and opportunities in the healthcare industry. Healthcare organizations are under increasing pressure to innovate while maintaining compliance, ensuring security, and improving patient outcomes. Achieving the […]
Transforming Knowledge Work and Product Development with AI Agents
Now more than ever, we’re witnessing a significant shift from simple AI capabilities to action-driven AI Agents that promise to revolutionize how we approach knowledge work, product development, and business processes. Drawing insights from Perficient’s industry experts, we’re constantly exploring Generative AI, the emerging world of agentic frameworks, and their potential to reshape organizational capabilities. […]
AI Regulations for Financial Services: Hong Kong
Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility. The economic risks of AI to the financial systems include everything […]
Adaptive by Design: The Promise of Generative Interfaces
Imagine a world where digital interfaces anticipate your needs, understand your preferences, and adapt in real-time to enhance your experience. This is not a futuristic daydream, but the promise of generative interfaces. Generative interfaces represent a new paradigm in user experience design, moving beyond static layouts to create highly personalized and adaptive interactions. These interfaces […]
AI Regulations for Financial Services: Japan
Artificial intelligence (AI) is poised to affect every aspect of the world economy and play a significant role in the global financial system, leading financial regulators around the world to take various steps to address the impact of AI on their areas of responsibility. The economic risks of AI to the financial systems include everything […]
8 Digital Healthcare Trends For 2025
Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. And this year is especially interesting, as 2024’s U.S. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. As such, forward-looking healthcare organizations (HCOs) that are on-track to differentiate their brand in the […]