Cloud

Recently when I was working on a migration project, I noticed that the Essbase on OCI has differences when it comes to editing the outline and update metadata. On IE 11: When opened, the outline won’t show members to edit, as seen in the screenshot below. On Chrome: When open, the outline usually works to […]

While Microsoft Teams was already gaining steam as a way to allow workplaces to run effectively and efficiently, the COVID-19 pandemic has drastically increased the urgency for Teams for many. The benefits are apparent – Teams can be seen as the ultimate application platform – but that doesn’t guarantee that you will automatically get the […]

GitLab Introduction: GitLab CE, or Community Edition, is an open-source application primarily used to host Git repositories, with additional development-related features like issue tracking. It is designed to be hosted using your own infrastructure. It provides flexibility in deploying as an internal repository store for your development team, a free way to interface with users, […]

As you navigate the current landscape, providing a personalized and superior customer experience is more important than ever before. Successful leaders recognize that communicating with customers effectively can be the difference between standing out or losing a customer to a competitor – especially now. Join us for a discussion about how cloud-based contact centers can […]

It should be no surprise to hear that Healthcare Organizations (HCO’s) of all kinds are moving to the cloud.  I see most of our provider and payor clients, making significant investments. Some of the platforms they use were evaluated in The Forrester Wave™: Enterprise Health Clouds, Q3 2019, a taste of which can be found […]

Twilio Flex, Twilio’s cloud-based contact center platform, offers the ability to create a truly omnichannel customer service experience. In addition to voice-based tasks, messaging channels such as SMS, live web chat, and WhatsApp can be easily integrated into the same Twilio Flex environment.  Although email is not a native digital channel in Twilio Flex, our team of […]

The COVID-19 pandemic was always likely to be a talking point at Microsoft Inspire. Microsoft didn’t shy away from it either, acknowledging immediately that this year was a little different. The keynote speakers on Day 1 of Inspire – Microsoft Corporate Vice President of Commercial Partners, Gavriella Schuster, Microsoft Executive Vice President of Worldwide Commercial […]

Various Enterprise clients across different verticals like Healthcare, High tech, Financial Services, Retail, Manufacturing, and Supply Chain etc. can leverage the Modern Data Platform approach. Marry in people, process and technology and you have Producers and Consumers with a great value add. This Digital Transformation approach will help enterprises looking to re-platform, helping various Line […]

If you are at all a Microsoft follower – and with 82% of enterprises using Microsoft Office according to a recent survey by Spiceworks, chances are you’re at least peripherally aware of Microsoft products and solutions – then you may also be hearing all of the buzz around Power Platform. Power Platform is Microsoft’s low-code […]

One of the key advantages of Twilio Flex, Twilio’s cloud-based contact center platform, is that it is highly customizable. Organizations have a high degree of control over the customer, agent, and supervisor experiences. Many customers want to accelerate migration of their contact center operations to Twilio Flex with a robust suite of features. This is particularly […]

As times have evolved, so have our data challenges — but we have been trying to solve it for ages. Giving it dedicated resources, robust hardware, etc. we still end up missing SLAs in our traditional On-Premise & Cloud-hosted worlds. Add to the fact the constant dependency on personnel to manage the data loads, data […]

The Snowflake Data Marketplace facilitates business Users and data Engineers find and use their Snowflake accounts’ third-party data sets for querying. Enterprises can create new markets, reach newer customers for greater revenue, leveraging capabilities right from free data offers, subscription data to data services with value add to loads of Snowflake consumers. How does Snowsight […]