Imagine you’re a small business owner. Every morning, you log into Salesforce, but instead of spending hours sorting through leads, crafting follow-up emails, and analyzing customer feedback, you find it all done for you. Your CRM didn’t just sit there—it worked while you slept. Sounds incredible, right? Welcome to 2025, where Salesforce’s Einstein GPT is […]
Data + Intelligence
Generative AI: Transforming Healthcare Payers from Cost Centers to Value Creators
The U.S. healthcare insurance industry stands at a pivotal moment. Amid rising costs, regulatory pressures, and an increasing demand for personalized care, healthcare payers must reinvent themselves. Generative AI (GenAI) offers a transformative pathway, enabling payers to transition from reactive cost management to proactive health enablement and strategic value creation. A new era of opportunity […]
Perficient Named as a Major Player for Worldwide Adobe Experience Cloud Professional Services
We’re pleased to announce that Perficient has been named a Major Player in the IDC MarketScape: Worldwide Adobe Experience Cloud Professional Services 2024-2025 Vendor Assessment (Doc #US51741024, December 2024). We believe this recognition is a testament to our commitment to excellence and our dedication to delivering top-notch Adobe services to our clients. Continue reading to […]
All In on AI: Amazon’s High-Performance Cloud Infrastructure and Model Flexibility
At AWS re:Invent last week, Amazon made one thing clear: it’s setting the table for the future of AI. With high-performance cloud primitives and the model flexibility of Bedrock, AWS is equipping customers to build intelligent, scalable solutions with connected enterprise data. This isn’t just about technology—it’s about creating an adaptable framework for AI innovation: […]
Responsible AI: Expanding Responsibility Beyond the Usual Suspects
In the world of AI, we often hear about “Responsible AI.” However, if you ask ten people what it actually means, you might get ten different answers. Most will focus on ethical standards: fairness, transparency, and social good. But is that the end of responsibility? Many of our AI solutions are built by enterprise organizations […]
Enhancing Coveo Search Experience: Enabling Partial Match and Query Syntax Toggles
The Coveo platform provides a powerful, customizable search experience. However, making advanced features like Partial Match and Query Syntax user-friendly can significantly improve users’ interactions with your search interface. This blog focuses on how to implement these toggles and integrate them seamlessly with the Coveo Query Pipeline. Why Partial Match and Query Syntax? Partial Match: […]
Perficient Included in IDC Market Glance: Enterprise Intelligence Services Report
Intelligence is the new currency of business: the ability to transform raw data into actionable insights isn’t just a competitive advantage, it’s a strategic imperative. Organizations are rapidly discovering that enterprise intelligence is the key to unlocking unprecedented business value, driving decision-making, and creating transformative experiences. IDC Market Glance: Enterprise Intelligence Services, 3Q24 We’re proud […]
Transforming Knowledge Work and Product Development with AI Agents
Now more than ever, we’re witnessing a significant shift from simple AI capabilities to action-driven AI Agents that promise to revolutionize how we approach knowledge work, product development, and business processes. Drawing insights from Perficient’s industry experts, we’re constantly exploring Generative AI, the emerging world of agentic frameworks, and their potential to reshape organizational capabilities. […]
Adaptive by Design: The Promise of Generative Interfaces
Imagine a world where digital interfaces anticipate your needs, understand your preferences, and adapt in real-time to enhance your experience. This is not a futuristic daydream, but the promise of generative interfaces. Generative interfaces represent a new paradigm in user experience design, moving beyond static layouts to create highly personalized and adaptive interactions. These interfaces […]
Multiclass Text Classification Using LLM (MTC-LLM): A Comprehensive Guide
by Luis Pacheco and Uday Yallapragada Introduction to Multiclass Text Classification with LLMs Multiclass text classification (MTC) is a natural language processing (NLP) task where text is categorized into multiple predefined categories or classes. Traditional approaches rely on training machine learning models, requiring labeled data and iterative fine-tuning. However, with the advent of large language […]
SAP and Databricks: Better Together
SAP Databricks is important because convenient access to governed data to support business initiatives is important. Breaking down silos has been a drumbeat of data professionals since Hadoop, but this SAP <-> Databricks initiative may help to solve one of the more intractable data engineering problems out there. SAP has a large, critical data footprint […]
A Comprehensive Guide to IDMC Metadata Extraction in Table Format
Metadata Extraction: IDMC vs. PowerCenter When we talk about metadata extraction, IDMC (Intelligent Data Management Cloud) can be trickier than PowerCenter. Let’s see why. In PowerCenter, all metadata is stored in a local database. This setup lets us use SQL queries to get data quickly and easily. It’s simple and efficient. In contrast, IDMC relies […]