The cornerstone of your brand’s digital presence is its website. Successfully building a website to market your brand requires coordination with multiple teams and different solutions to deliver a cohesive experience. In this video, we discuss strategies for building a world-class marketing website using the Adobe Experience Cloud platform.
Customer Experience + Design
6 Keys to Building a Culture of Design (Part 2)
Welcome to part 2 of a series about design thinking in strategy development. (If you’re just joining, I encourage you to start at the beginning and read part 1 here.) A Culture of Design: What It Means Before any organization can begin incorporating design thinking into its strategy, the first step is building a culture where […]
Bring Your Prototypes to Life with Adobe XD’s Latest Features
The struggle with prototyping is that most design software has minimal interactive and motion prototype features, but Adobe XD is closing this gap with its latest round of updates, and I’d like to share my thoughts on a few of these, specifically the Tap, Drag, and Voice triggers. These are a few small demonstrations of […]
Creating a Personal Intranet User Experience
A common intranet requirement is the ability to personalize the user’s experience by targeting relevant content to them. This is an area where out of the box SharePoint functionality is limited. That process is now much easier with the release of Rise 2.5, which allows you to manage how content is tagged with core metadata […]
[GLOSSARY] Salesforce Chatter Terminology Explained
Keeping your team aligned has its own challenges, especially when taking on new technology. A core component of Salesforce is Chatter, which enables enterprise-level social networking for employees, partners, and customers in a secure, measurable, and trackable environment. With the interchangeable terms from company to company and across technologies, we evaluated the top terms people […]
Data as Experience: A Series
In the past several years, I’ve seen both successful and failed insights initiatives. Perhaps the first element of failure is what they call these efforts: Reports Executive Reports Reporting A focus on the number of reports Large focus on specific fields in reports, to the exclusion of other elements When I look at elements of […]
Automation Tools Enhance Cloud Outcomes
We have been working with many different technologies in the cloud space over the last few years. Each technology brings it’s own set of challenges and outcomes. One set of technologies that has already delivered significant outcomes are automation tools. If you think about it cloud technology is based on the use of automation tools. […]
Top 5 Benefits of Twilio Flex Customer Contact Centers
During Twilio’s Signal developer conference in October, the company announced the general availability of Twilio Flex. Flex is the first fully programmable cloud contact center platform. Largely touted as a platform for innovation in customer service, Flex offers total control to change any layer of the contact center stack and deliver it with the speed […]
How to Account for Project Revenue and Invoices in Oracle Cloud PPM
When generating revenue and invoices from Projects in Oracle Cloud PPM, revenue is transferred to the general ledger, but, the invoice information is sent to receivables. This might cause issues in accounting if not paying attention during configuration. We will look at how we got here. In most cases, setup is a straight forward SLA […]
Design Thinking: What It Is & Why It Works
Traditional methods of developing an organizational strategy are (or should be) dead. Today’s world is moving too fast for a group of executives to sit in a room and plan the year ahead based on the way business has been done before. If you’re not fostering a culture geared toward exploration and deep customer relationships, you’ll never […]
Your Page Speed Impacts SEO. Here’s Why.
Page speed has a direct impact on user experience, and even the smallest change in load speed can affect revenue. It’s important to know how your page is performing, and Google provides two tools that can help. Check out our recent video from Eric Enge and Mark Traphagen, who recently joined Perficient Digital through our […]
IBM Fills Gaps with Red Hat, Also Creates Internal Competition
Since the news broke about the Red Hat acquisition by IBM, there has been no shortage of articles analyzing the move, predicting its outcomes, and delivering judgments on the deal. But what about the perspective of the software developer, architect, or IT leader who has to make decisions about which capabilities to leverage from these, now […]