Digital Experience

Our experts are closely monitoring eight healthcare trends that are shaping industry leaders’ strategies in 2025. And this year is especially interesting, as 2024’s U.S. election results could significantly shift healthcare policy and impact healthcare access, affordability, regulation, and innovation. As such, forward-looking healthcare organizations (HCOs) that are on-track to differentiate their brand in the […]

With just a cryptocurrency wallet, cybercriminals can now execute complex cyberattacks without advanced technical knowledge or sophisticated software. This alarming trend is a byproduct of the growing popularity of cloud computing and the “as-a-service” model, where services like infrastructure, recovery, and cybersecurity are now accessible on demand. Known as “cybercrime-as-a-service” (CaaS), this model has modified […]

In this series, we’ve been discussing how your healthcare organization (HCO) can support the caregivers who are caring for your patients and members and why it makes good business sense for you to do so. When the caregivers who are supporting your patients/members feel respected, seen and understood, it has many benefits for your organization, […]

Discover the world of Drupal, a flexible and powerful content management system (CMS) that empowers you to create stunning websites and web applications. This comprehensive guide will introduce you to the core concepts of Drupal, from its modular architecture to its robust security features. Learn how to build dynamic, scalable, and SEO-friendly websites without writing […]

In Part 1 of this series, we explored the exact procedures needed in upgrading from Drupal 10 to 11, as well as the crucial platform specs.   If you haven’t already read it, I recommend starting with Part 1 to get a handle on the Drupal 11 upgrade. In this second part, we’ll look at the […]

The 2024 InsureTech Connect (ITC) conference was truly exhilarating, with key takeaways impacting the insurance industry. Each year, it continues to improve, offering more relevant content, valuable industry connections, and opportunities to delve into emerging technologies. This year’s event was no exception, showcasing the importance of personalization to the customer, tech-driven relationship management, and AI-driven […]

Upgrades to Drupal versions have been significantly more efficient since Drupal 8 (symfony framework), meaning that site rebuilds are mostly not required.   List of Modifications to Platform Specifications:  Symfony: Ensure that you have symfony 7  PHP: PHP 8.3 installed with the zlib extension enabled is required for PHP Drupal 11. This extension will often be […]

“I wisely started with a map,” said J. R. R. Tolkien, renowned author of the Lord of the Rings trilogy. Putting pen to paper and planning what a product will look like is one of the most mysterious and yet fulfilling parts of product management. What Is a Product Roadmap? A product roadmap depicts the […]

Spurred by recent AI advances and improvements made during the global pandemic, accessibility has become an integral component to an increasingly digital-first world. Ensuring that technology is accessible for everyone should be a high priority for all digital properties. Providing an outstanding experience for both customers and employees is crucial for business success, and directly […]

In this series, we’re discussing how your healthcare organization (HCO) can understand and address the needs of caregivers who are caring for your patients and members, as well as why it makes sense from a business perspective for you to do so. When caregivers of patients/members within your organization feel seen and supported, it leads […]

The energy was electric last week as thousands of attendees invaded MGM Grand along the Las Vegas Strip for the 3rd Annual Power Platform Community Conference (PPCC24). From groundbreaking announcements to new features unveiled during keynotes from Microsoft’s Charles Lamanna, Corporate Vice President of Business Industry and Copilot, and Jeff Teper, President of Apps and […]

Let’s be honest – projects can get messy fast. It’s all too easy to get tangled up in the details and lose sight of the bigger picture. That’s where Agile epics step in, helping you think big while staying grounded in the steps that lead to success. Epics act as the link between your grand […]