Written in collaboration with Amanda Klinge We have seen a major shift in how consumers shop for products online. From groceries to luxury goods, people rely heavily on the information readily available thanks to the convenience of their personal devices. Over the past few years, one industry stands out due to a notable shift […]
Digital Experience
Why Customer Care Is the Heart of Your Healthcare Organization
For healthcare and life science organizations, the folks on the front lines manning the phones, answering customer questions and solving issues make a major impact on the patient experience. And for those in sales, marketing, product development, and operational roles, this team can also make a major impact on how to optimize that patient experience. […]
Going Multilingual in Sitecore Part 4: Multiple Languages in SXA
Welcome back to Going Multilingual in Sitecore. It’s been a while since I’ve worked on a site that had content in multiple languages. I was thankful to my 2019 self that I had written these articles. Back then, I was using Sitecore 8.X. Today I am using Sitecore 10.X with SXA. While most of the […]
Headful or Headless AEM? Why not both with Hybrid? – Part 2
Previously I presented a common situation where an engineering team might push for Headless AEM and covered why, in my opinion, a Hybrid solution is a better approach. I discussed how Content Fragments, Experience Fragments, and Sling Model Exporters are used in combination to deliver the Headless side of the AEM experience. In case you […]
10 Steps to a Successful SEO Audit: A Proven Checklist
Are you looking to enhance your business’s online presence? We all turn to search engines to find products and services; your website must rank as high as possible in search engine results pages (SERPs). According to a recent study by Forbes, “93% of online experiences begin with a search engine.” This makes it clear that […]
Why Customer Data Platform is your Enterprise’s Golden Ticket to Business Growth
Today, more than ever, businesses require a direct relationship with their customers across all touchpoints. A Customer Data Platform can help marketers organise their data, improve audience segmentation, manage campaigns, enhance digital experience, streamline cross-channel marketing orchestration and optimise customer analytics. However, the sheer amount of time and effort needed to collect, separate, and segment […]
Headful or Headless AEM? Why Not Both with Hybrid?
It’s not uncommon when facing a new problem, to fall back on a tried-and-true solution. Then, suddenly remember why the team moved off of that solution in the first place. Recently, I’ve seen this trend with engineering teams and a desire for multichannel content. A Common Case for Headless Content on AEM Let’s set the […]
Revolutionizing the Way We Pay: The Top Payment Industry Trends You Need to Know in 2023
Across industries, consumers are communicating the same demands; they see the thing, they want the thing, and they want it in their hands within hours, if possible. And if it’s not possible, they wonder why not since it usually is through Amazon. Because money is what makes the world go-’round, the payments industry has responded […]
Acquia DXP: Key Enabler for Digital Transformation in an Age of Digital Engagement.
Adhitya Rajkumar, Technical Architect – Digital Solutions, co-authored with me to bring you a comprehensive Acquia DXP series. We’ll cover everything from the basics to advanced topics, all from a technical point of view. Technological innovation has reached unparalleled levels, and almost all businesses embrace digital transformations to obtain a competitive advantage. In today’s ever-changing […]
5 Banking Trends We’re Forecasting for 2023
2023 has commenced, and rates are climbing, inflation is bubbling, and banking customers are continuing to demand hyper-personalized products and experiences from their institutions. Here are five banking trends we’re forecasting for the new year. 1. Banks are focused on efficiency initiatives to optimize their operations and lower costs. Three prominent areas where there is […]
Quality Assurance Approach towards Virtual Reality (VR)
Virtual Reality Virtual Reality (VR) is an immersive media experience replicating either a real or imagined environment and allowing users to interact with the environment. Unlike the conventional user interface of displaying content on a screen, VR immerses a person to interact in a digital 3D environment. VR in Different Industries Virtual Reality is […]
Headless CMS Solutions to Consider
If the benefits of headless CMS were convincing enough in the previous blog post that you decided to give, headless architecture a try, your next step is to find a good CMS platform. Below are some great options to get you started. Let’s examine them: Sitecore – a fully functional CMS platform Sitecore is an industry-leading CMS combined with […]