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In this episode, Kim talks with Shawn Reynolds, Chief Marketing Officer and Executive Vice President at AI software company Logility, about what it takes to have a modern supply chain operation and what the new customer-driven mandates are when it comes to supply chain transparency. Listen Now Subscribe Where You Listen Apple | Spotify | […]

We are excited to announce that, following changes to the Pega Partners Program, we have been designated a Pega Authorized Partner. This designation is a testament to our Pega platform knowledge and capabilities, and it demonstrates Pega’s trust in us to deliver quality solutions and outcomes.   With over 12 years of experience with the […]

Contact Centers are a critical component of every business as it is an entry point for its customers and a pivotal factor in creating a public image. Having a poor and frustrating customer experience can not only turn away existing customers but prevent future growth. The Amazon Connect Health Check can help with identifying subpar […]

As healthcare strategists, the first thing we tell our clients is that all healthcare consumers are on a journey. The story goes something like this: they’re told they or a loved one has a condition, they research and learn more about it, and then they decide to reach out for help. It’s at that inflection […]

Section 165(a) of the Dodd-Frank Act requires the Federal Reserve to establish “enhanced supervision and prudential standards” for bank holding companies with more than $50 billion assets. This scrutiny level is stronger than the standards applicable to smaller institutions and increases based on a bank holding company’s unique riskiness. A. Standards the Federal Reserve Must […]

Marketers are no strangers to change. Part of the role means adapting to consumers’ preferences, which are constantly evolving. Furthermore, marketers have gone through a lot of abrupt upheaval in marketing activities this past year, including the cancellation of in-person events. As returning to all in-person events remain up in the air, there are emerging […]

Ah, product groups and families. There is a great debate (at least in my mind) around how to handle product families and their product children, specifically within your ecommerce platform. I’ve seen it handled two different ways, and while there aren’t any “right” answers, there are some considerations when potentially bundling items on your ecommerce […]

On September 9th, President Biden announced a new action plan to address the latest rise in coronavirus cases and the slowing pace of COVID-19 vaccinations. The Department of Labor’s Occupational Safety and Health Administration (OSHA) is developing a rule that will require all employers with 100 or more employees to ensure their workforce is fully […]

Today’s customer is unwilling to endure poor, disjointed experiences. As many as one-third of consumers will walk away from a brand after only one bad experience (PwC). To retain current customers and continue acquiring new ones, companies need to prioritize the customer’s needs and expectations. This reframing must extend across the organization, but one critical […]

Perficient is a highly awarded company by clients, colleagues, partners, and communities where it operates. Perficient Latin America is thrilled to continue setting this high standard by announcing our nomination from the World Agility Forum (WAF) in the category of Best Agile Place to Work.    The WAF is a not-for-profit organization that seeks to recognize companies […]

Google rolled out its updated Page Experience signal in mid-June. While this Page Experience Update includes several components (secure sites, safe-to-browse sites, non-intrusive interstitials, and core web vitals), the core components of this update are easily misunderstood. Here are four things you should know about Google’s Page Experience Update and what you can do to […]

Data isn’t black and white. This episode explores the importance of the Human on the other side the decision-making. In season 2 episode 6 of the Intelligent Data Podcast, host Arvind Murali and his guest Brian O’Neill, CEO and founder of Designing for Analytics, discuss best practices around utility, explainability, and the decision-making process with […]