When Perficient senior project manager Morgan McNeal was assigned to collaborate with Xcel Energy to create a plan to revamp their arc flash safety electrical program, she had no idea what she was getting herself into. But, three years and a withstanding partnership with Xcel Energy engineer Eduardo Ramirez Bettoni later, she is now an […]
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The ROI of Soft Skills Training in Healthcare Customer Care
It’s no secret that, for organizations to be successful, a healthy focus on the bottom line is critical. That goes for healthcare and life sciences organizations as well. Because of this, many organizations focus on ”hard skills” when training their patient support, customer care, or contact center employees. Hard skills are those teachable skills that […]
People of Perficient: Meet Inna Suarez, Senior Project Manager
I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. I loved hearing Inna’s thoughts on what makes the Perficient community special, and I’m sure you will too. Inna, thank you […]
Pharmacovigilance and Medical Information Call Centers by “I Love Lucy”
The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]
Addressing Information Overload: Locate Subject Matter Experts in Your Organization
In the previous addition of this series, we discussed how enterprise search can deliver relevant results, even when what you are searching for has several names. In this part, we will explore the third way to address information overload with AI-powered search: locate subject matter experts in your organization READ PART 2: Addressing Information Overload: […]
Henry Ford Health Partners With Perficient to Win Best Pandemic Related Communications Award
Perficient is pleased to announce that our work for Henry Ford Health has gained recognition in the 2021 eHealthcare Leadership Awards. Henry Ford Health Supports Both Patients and Staff Amid the Pandemic Henry Ford Health | Best COVID-19 Pandemic Related Communications – Healthcare System, Silver A sitewide COVID flyout directs digital visitors to vaccine information, […]
Data Lineage for BCBS 239 Regulatory Compliance
The purpose of BCBS 239 (Basel Committee on Banking Supervision’s standard number 239) is to ensure that systemically important banks’ risk data aggregation capabilities and internal risk reporting practices give thorough insight into the risks to which they are exposed. BCBS has a total of 14 principles, summarized in the four sections below: I. Overarching governance […]
Internet Explorer is officially retiring – what does it mean for Oracle Clinical, RDC, and TMS?
As of 15th June 2022, Microsoft’s venerable web browser, Internet Explorer, will finally be officially retired and desupported on Windows platforms; it’s earned its rest! This quick post will discuss what that means for the Oracle Clinical/RDC/TMS suite of applications. As any users of the OC suite will know, Internet Explorer was, for most of […]
2022 Dodd-Frank Stress Test Scenarios Released
The Office of the Comptroller of the Currency (OCC) recently released the economic and financial market scenarios that will be used in the upcoming stress tests for covered institutions. Federal bank regulators work together to design Comprehensive Capital Analysis and Review (“CCAR”) stress tests that are designed to ensure that even in the case of […]
[Vlog] Intelligent, Real-Time Clinical Trial Insights
Param Singh: Hello, everyone. My name is Param Singh and I’m the Director of the Clinical Operations Solution Practice here at Perficient Life Sciences. And I want to welcome everyone to today’s discussion on our new partnership with Lokavant. And this discussion today is a way for us to introduce the offering and solution to […]
Perficient Listed in Forrester Now Tech: Oracle Apps Implementation Services Providers, Q1 2022
Forrester has included Perficient in its Now Tech: Oracle Apps Implementation Services Providers, Q1 2022 report. This report is an overview of 25 Oracle apps implementation services providers. In the report, Forrester segmented vendors based on market presence and capabilities. Market presence was determined by Oracle app implementation services revenue and vendors were placed into […]
Addressing Information Overload: Deliver Relevant Information With AI-Powered Search
In part one of this series, we discussed how enterprise search can leverage the power of machine learning to automatically deliver the most relevant results and proactively recommend content. This facilitates easier information retrieval for compliance audits. In this part, we will explore the second way to address information overload with AI-powered search: deliver relevant […]