The Office of the Comptroller of the Currency (OCC) has released 11 Community Reinvestment Act (CRA) performance evaluations. These evaluations are based upon on-site examinations performed by OCC-trained staff that are conducted every other year, and they assess an institution’s performance in helping to meet the specific credit needs of the communities they serve. This […]
Industries
Addressing Information Overload: Accelerate Innovation With a Single Source of Truth
In the previous addition of this series, we discussed how enterprise search can enable you to locate the subject matter expert you are looking for through a search results sidebar. This sidebar includes contact information related to the search term for quick and easy access. In this part, we will explore the fourth way to […]
CMS’s New ACO REACH Model Prioritizes Health Equity… But What’s Missing?
Social Determinants of Health (SDOH) and health equity have gained considerable attention in the healthcare community over recent years. It’s easy to recognize that the health of a person is more than their diagnoses, lab results, and broken bones. Health encompasses life outside of the doctor’s office, too. In fact, significant research efforts, funding, and […]
Perficient Named 2021 Acquia Partner of the Year for Drupal Cloud
Acquia recently announced the winners of its 2021 Partner Awards. We’re delighted to share that Perficient received the Outstanding Partner Contribution award for our outstanding performance in Drupal Cloud for 2021. We’re one of Acquia’s first Certified Drupal Cloud Practices and a valued Acquia partner since 2017. Throughout that time, our Acquia practice has demonstrated […]
4 Takeaways From Our How Xcel Energy Built an Arc Flash Electrical Safety Program Webinar
When Perficient senior project manager Morgan McNeal was assigned to collaborate with Xcel Energy to create a plan to revamp their arc flash safety electrical program, she had no idea what she was getting herself into. But, three years and a withstanding partnership with Xcel Energy engineer Eduardo Ramirez Bettoni later, she is now an […]
The ROI of Soft Skills Training in Healthcare Customer Care
It’s no secret that, for organizations to be successful, a healthy focus on the bottom line is critical. That goes for healthcare and life sciences organizations as well. Because of this, many organizations focus on ”hard skills” when training their patient support, customer care, or contact center employees. Hard skills are those teachable skills that […]
People of Perficient: Meet Inna Suarez, Senior Project Manager
I recently connected with one of our senior project managers, Inna Suarez, to discuss what it’s like to serve Perficient’s healthcare clients. We discussed what Inna values most about Perficient’s culture and her team. I loved hearing Inna’s thoughts on what makes the Perficient community special, and I’m sure you will too. Inna, thank you […]
Pharmacovigilance and Medical Information Call Centers by “I Love Lucy”
The medical information (MI) call center is part of a complex pharmacovigilance system. It may be the only opportunity to gather adverse and product quality data. It’s imperative that it operate efficiently. With a growing number of calls, it’s easy for a center to overrun. That can lead to team burn out, long wait […]
Addressing Information Overload: Locate Subject Matter Experts in Your Organization
In the previous addition of this series, we discussed how enterprise search can deliver relevant results, even when what you are searching for has several names. In this part, we will explore the third way to address information overload with AI-powered search: locate subject matter experts in your organization READ PART 2: Addressing Information Overload: […]
Henry Ford Health Partners With Perficient to Win Best Pandemic Related Communications Award
Perficient is pleased to announce that our work for Henry Ford Health has gained recognition in the 2021 eHealthcare Leadership Awards. Henry Ford Health Supports Both Patients and Staff Amid the Pandemic Henry Ford Health | Best COVID-19 Pandemic Related Communications – Healthcare System, Silver A sitewide COVID flyout directs digital visitors to vaccine information, […]
Data Lineage for BCBS 239 Regulatory Compliance
The purpose of BCBS 239 (Basel Committee on Banking Supervision’s standard number 239) is to ensure that systemically important banks’ risk data aggregation capabilities and internal risk reporting practices give thorough insight into the risks to which they are exposed. BCBS has a total of 14 principles, summarized in the four sections below: I. Overarching governance […]
Internet Explorer is officially retiring – what does it mean for Oracle Clinical, RDC, and TMS?
As of 15th June 2022, Microsoft’s venerable web browser, Internet Explorer, will finally be officially retired and desupported on Windows platforms; it’s earned its rest! This quick post will discuss what that means for the Oracle Clinical/RDC/TMS suite of applications. As any users of the OC suite will know, Internet Explorer was, for most of […]