Industries

Param Singh: Hello, everyone. My name is Param Singh, and I’m the director of the clinical operations solution practice here at Perficient life sciences. And I want to welcome everyone to today’s video session where we’re going to give an intro to the value of the Lokavant platform and get a chance to briefly see […]

The pandemic accelerated the demand to shift to a value-based care model that requires greater patient engagement and digitizing of complex documents among payers, providers, and care team members to meet the needs and preferences of consumers. During the last two years, the demand to adopt virtual care also accelerated. Healthcare providers must embrace digital […]

Healthcare organizations play key roles in offering access to care, employing, and motivating skilled workers, and acting as social safety nets in their communities. They, along with life sciences organizations, serve on the front lines of addressing health equity. A well-planned and executed DE&I strategy not only creates a healthier and more welcoming environment for […]

How close are you really to your customers? In this fast-changing consumer environment, staying close to the customer is critical. The relationship and understanding of your customer should be used to drive strategies across the entire organization.   We all get high-level behavioral segmentation studies and marketing personas, but they don’t get us closer to the […]

According to industry research, 73% of all people point to customer experience as an important factor in their purchasing decisions. Moreover, customers in the financial services industry are increasingly interested in using their go-to firm to cover more of their needs, rather than using multiple providers. To meet the needs of their customers, banks are creating […]

While it was once expected and acceptable for lenders to enforce standardized payment due dates and policies, COVID-19 brought the impracticality and ineffectiveness of a “one-size-fits-all” approach to credit and lending to light. Two-plus years later, banks and credit unions continue to feel the pressure to transform their credit and lending operations. And for good. […]

Leading life sciences organizations rely on Perficient for deep subject matter and technical expertise to achieve their missions of helping people feel better and live longer. I recently connected with one of these experts, Param Singh. Param is director of clinical operations solutions at Perficient with 22 years of consulting experience. We discussed how Perficient’s […]

Much is being written in the media about generational decision-making when it comes to healthcare. Boomers are closing the digital divide, millennials are driving a streamlined end-to-end experience, and Gen Z is pushing that experience to include more transactional services such as voice search. But where is Gen X in all of this? The generation […]

Today 1 in 4 Americans hit virtual roadblocks accessing web content simply because their capabilities, adaptive strategies or their assistive technologies are not considered during the design of digital experiences such as websites. How many website users in the U.S. could potentially be affected? There are 307 million internet users and 276.8 million mobile internet users in […]

Last week, we introduced our blog series on insurance commerce. We discussed the need to consider all the commerce activities that take place before the customer engages in a purchase. First, You’ll Need a Strategy There are many versions of the famous quote that says, “Strategy without execution is a dream, and execution without strategy […]

Meeting the ever-increasing IT demands of the healthcare industry is critical for organizations to keep up and stand out from their competitors. According to Forrester, “The stakes are as high as ever in healthcare, as the decisions made through the end of the decade will determine an organization’s success for the next 50 years. Being […]

As the state of post-pandemic work continues to evolve, the need for effective collaboration and communication is higher than ever. Yet security and privacy remain cornerstones for navigating increasingly digital workplaces. Healthcare companies are posed with unique challenges in adopting a hybrid, modern work environment. Recently, Perficient hosted a “Modern Work in Healthcare” roundtable discussion […]