Digital Transformation | Perspectives on Transforming the Customer Experience Throughout the Connected Enterprise
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Digital Transformation

Perspectives on Transforming the Customer Experience Throughout the Connected Enterprise

Spring Boot Actuator – Application Monitoring Made Easy

Spring Boot Actuator helps you manage and monitor your applications using various way like HTTP, JMX and SSH. It allows you to monitor various aspects of your application. Actuator exposes various endpoint to provides different details about environment and application. Following are the endpoints exposed. All the endpoint can be accessed using <host>:port/endpoint for e.g.  […]

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Most Common NoSQL databases

Key-value pair NoSQL databases Most basic type of NoSQL database Two main concepts are Keys and Values Keys are nothing but identifiers through which you can refer values Values are values corresponding to a key Values can be like string, blob, image etc. Some database support buckets to provide separate placeholder to logically separate data. […]

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Be Cloud Ready with 12 Factor App

Codebase –  One application one code base. Configuration should not be part of your application code. Dependencies – Application must supply its dependencies than relying on environment to provide. Configuration – Everything that changes should be declared outside code. User environment variable for configuration. Backing Services – Backing services are external resources and should be […]

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How Restful Is Your API?

The Richardson’s Maturity Model (RMM) was developed by Leonard Richardson. It classifies REST-based Web services and REST principles they should depend on.   Level 0 – Services under this category use http as a transport mechanism against single URI. Typically, HTTP POST is used to make service calls. For e.g. SOAP or old XML-RPC Level […]

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Site Search Is Important Too

Rick Bauer over on our Microsoft Blog had a good point to make regarding search.  Like him, I find that all too often, site search and search optimization come in dead last. It’s time to re-platform, upgrade or simply join the world of Customer Experience Platform site management. You hold internal meetings where rough budgets are […]

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Podcast: Building a Change Management Framework

In a recent interview, David Chapman, Director, Organizational Change Management, Perficient talked with Jason Thomas, Founder and Host of Hard Way MBA, about the importance of having a solid framework for change. In the podcast David talked about the need for a change management methodology to follow and how it is critical to stick to that methodology. Find additional interviews from […]

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Podcast: Communication Plan – Linchpin to Change Management

  In a recent interview, David Chapman, Director, Organizational Change Management, Perficient talked with Jason Thomas, Founder and Host of Hard Way MBA, about the importance of a solid communication plan within change management. In the podcast David talked about how the communication plan should have multiple vehicles to deliver the message because repetition matters. Find additional interviews […]

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Podcast: Why? The Most Important Factor in Change Management

In a recent interview, David Chapman, Director, Organizational Change Management, Perficient talked with Jason Thomas, Founder and Host of Hard Way MBA, about change management and the importance of answering the critical question of why? In the podcast, David talks about how change happens one individual at a time and why changing behavior is hard to do. He […]

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Forrester CX: Superior Digital CX Drives Revenue

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. Harley Manning and Andrew Hogan dove deeper into how CX can drive revenue.  They gave us some specific examples of what to do to help your experience give better $$ results. It’s not enough to be digital these […]

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Forrester CX: Vanguard, Culture and Trust

We are live-blogging from Forrester’s CXNYC this week, the event for customer experience leaders, innovators, and practitioners. One of the most fundamental questions Vanguard faces: How do you build an emotional connection with millions of clients you’ll never meet in person? Think back to opening your 401K or brokerage statement back in 2009.  Not a […]

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Perficient Digital Transformation Blog

Perspectives and insights from our thought leaders on change management, Big Data, cloud, mobile, integration, APIs, analytics, digital experience and business optimization strategies to drive digital transformation.

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